ok just did a fresh re-install because of other problems now I seem to have no audio devices at all.
please help?
problem… I can’t hear the audio in the linked video…
but I did try a few commands:
â—Ź pulseaudio.socket - Sound System
Loaded: loaded (/usr/lib/systemd/user/pulseaudio.socket; enabled; vend>
Active: failed (Result: service-start-limit-hit) since Sat 2020-10-03 >
Triggers: â—Ź pulseaudio.service
Listen: /run/user/1000/pulse/native (Stream)
Oct 03 22:36:37 Kalevala systemd[1148]: Listening on Sound System.
Oct 03 22:36:40 Kalevala systemd[1148]: pulseaudio.socket: Failed with resu>
lines 1-8/8 (END)
and this:
Alsa mixer seems to be showing the proper sound cards,
Screw it, just going to re-install… again
In Linux world reinstall doesn’t help at all, it won’t magically work…
Except that it did, sound is working fine now
2 Likes
could be network issue or mirror problems while the first install…
1 Like
Well glad it did, but you must have messed something up really hard then, usually if:
- Something gone wrong which worked before
- You can determine reason of what gone wrong through your actions (let’s say update or configuration change)
It’s very easy to fix / revert on Linux, without reinstalling anything.
fresh re-install
Or i just misunderstood you at first 
I thought fresh reinstall meant it was working before and you’ve tried to fix it with re-install 
You know as well as anyone else regardless of Linux, Winfows, OSX bad installs happen for what seems like no reason.
2 Likes
Several things can be easily overlooked leading to a bad installation. Badly prepared install media, not checking the checksum of the iso download, and not updating the mirrors on the live usb prior to installation.
1 Like
Now, we’ll never know what was wrong. 
But at least your problem is fixed. 
6 Likes
After the basic install it was working, i installed lot… and I mean a LOT of things, did a reboot and suddenly it wasn’t working,
it was late, I had just finished reinstalling because of a totally different screw-up I made, and I was frustrated. Figured I hadn’t restored my backups or anything yet so…
I have this habit of tinkering with things, and then they break… It’s kind of why I like arch.
It must of happened between installed a LOT of things and screw-up I made, and I was frustrated.
We have all been there trust me! Just try Deepin for a while! 
Glad you got it fixed!
2 Likes
Greetings friends,
This has happened to me before on my new laptop and sadly remains unresolved.
I run endeavour on my desktop without any problems.
My new laptop, an x360 - 15.6 hybrid, has been a nightmare.
I really like EOS and was sad that I couldn’t make it work. I have tried the online help from arch for similar sound issues to no avail. I have tried the latest EOS installer as well, no sound.
Here is a list of the distros I have tried:
EOS KDE: above results. installs fine, but no sound. Bluetooth worked.
Debian 10.6 nonfree iso: no network card detected, could not install.
Manjaro 20.1: installs fine, no sound, bluetooth worked.
MX KDE: sound is present, but could not install hybrid graphics module.
Fedora 32: no sound, installs fine.
deepin: would not load for some reason (md5sum ok) - i was mostly interested in the reported improvement in fingerprint scanner detection.
Solus: installed fine with sound, but after eopkg upgrade (new 5.7 kernel), sound went away!
KaOS: installed fine, no sound.
POP_OS!: The only distribution that has worked with both sound and hybrid graphics. No bluetooth. No fingerprint. 4K working fine. Battery life great AFTER i did not encrypt whole disk (just user directory - this made a large difference in fan noise and battery life curiously).
It is my observation that pop has the oldest kernel of the bunch. I am concerned that if I upgrade, my sound may go away.
I am a little distraught about this issue, given the amount of time spent on this laptop. Thought about returning it, but I really got a nice machine for the price with 4k, etc… Also, Hp spectre line is pretty high-volume device, one would think? This after years of running debian fine on the prior generation 13 inch.
Anyone having similar issues? Thoughts for the future?
There is no sound
lspci output:
00:00.0 Host bridge: Intel Corporation Device 9b61 (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics (rev 02)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0c)
00:12.0 Signal processing controller: Intel Corporation Comet Lake Thermal Subsytem
00:13.0 Serial controller: Intel Corporation Comet Lake Integrated Sensor Solution
00:14.0 USB controller: Intel Corporation Device 02ed
00:14.2 RAM memory: Intel Corporation Device 02ef
00:14.3 Network controller: Intel Corporation Wireless-AC 9462
00:15.0 Serial bus controller [0c80]: Intel Corporation Serial IO I2C Host Controller
00:15.1 Serial bus controller [0c80]: Intel Corporation Comet Lake Serial IO I2C Host Controller
00:16.0 Communication controller: Intel Corporation Comet Lake Management Engine Interface
00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode]
00:1c.0 PCI bridge: Intel Corporation Device 02ba (rev f0)
00:1c.4 PCI bridge: Intel Corporation Device 02bc (rev f0)
00:1d.0 PCI bridge: Intel Corporation Device 02b0 (rev f0)
00:1d.4 PCI bridge: Intel Corporation Device 02b4 (rev f0)
00:1d.6 PCI bridge: Intel Corporation Device 02b6 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device 0284
00:1f.3 Multimedia audio controller: Intel Corporation Device 02c8
00:1f.4 SMBus: Intel Corporation Device 02a3
00:1f.5 Serial bus controller [0c80]: Intel Corporation Comet Lake SPI (flash) Controller
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
02:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
03:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
03:01.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
03:02.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
04:00.0 System peripheral: Intel Corporation JHL7540 Thunderbolt 3 NHI [Titan Ridge 2C 2018] (rev 06)
3a:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge 2C 2018] (rev 06)
3b:00.0 3D controller: NVIDIA Corporation GP108M [GeForce MX250] (rev a1)
3c:00.0 Non-Volatile memory controller: Intel Corporation Device 0975 (rev 03)
3d:00.0 Non-Volatile memory controller: Intel Corporation Device 0975
lsmod
Module Size Used by
msr 16384 0
ses 20480 0
enclosure 16384 1 ses
scsi_transport_sas 36864 1 ses
uas 28672 0
usb_storage 77824 2 uas
ccm 20480 6
uvcvideo 98304 0
videobuf2_vmalloc 20480 1 uvcvideo
videobuf2_memops 20480 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
videobuf2_common 49152 2 videobuf2_v4l2,uvcvideo
videodev 225280 3 videobuf2_v4l2,uvcvideo,videobuf2_common
mc 53248 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
nvidia_uvm 966656 0
snd_soc_skl_hda_dsp 24576 10
snd_soc_hdac_hdmi 36864 1 snd_soc_skl_hda_dsp
snd_soc_dmic 16384 1
snd_hda_codec_hdmi 61440 1
joydev 24576 0
snd_hda_codec_realtek 122880 1
snd_hda_codec_generic 81920 1 snd_hda_codec_realtek
snd_sof_pci 20480 0
snd_sof_intel_hda_common 69632 1 snd_sof_pci
snd_soc_hdac_hda 24576 1 snd_sof_intel_hda_common
snd_sof_intel_hda 20480 1 snd_sof_intel_hda_common
snd_sof_intel_byt 20480 1 snd_sof_pci
snd_sof_intel_ipc 20480 1 snd_sof_intel_byt
snd_sof 106496 4 snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_byt,snd_sof_intel_ipc
snd_sof_xtensa_dsp 16384 1 snd_sof_pci
snd_hda_ext_core 28672 4 snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda
snd_soc_acpi_intel_match 32768 2 snd_sof_pci,snd_sof_intel_hda_common
snd_soc_acpi 16384 2 snd_sof_pci,snd_soc_acpi_intel_match
ledtrig_audio 16384 3 snd_hda_codec_generic,snd_hda_codec_realtek,snd_sof
nvidia_drm 45056 4
nvidia_modeset 1114112 3 nvidia_drm
snd_soc_core 245760 6 snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_soc_dmic,snd_soc_skl_hda_dsp
snd_compress 24576 1 snd_soc_core
ac97_bus 16384 1 snd_soc_core
snd_pcm_dmaengine 16384 1 snd_soc_core
snd_hda_intel 53248 0
intel_rapl_msr 20480 0
snd_intel_dspcfg 24576 3 snd_hda_intel,snd_sof_pci,snd_sof_intel_hda_common
snd_hda_codec 131072 6 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl_hda_dsp
snd_hda_core 90112 11 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda,snd_soc_skl_hda_dsp
snd_hwdep 20480 1 snd_hda_codec
mei_hdcp 24576 0
snd_pcm 106496 9 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_core,snd_hda_core,snd_pcm_dmaengine
iwlmvm 380928 0
snd_seq_midi 20480 0
x86_pkg_temp_thermal 20480 0
intel_powerclamp 20480 0
nvidia 20680704 135 nvidia_uvm,nvidia_modeset
mac80211 843776 1 iwlmvm
coretemp 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 36864 1 snd_seq_midi
kvm_intel 282624 0
libarc4 16384 1 mac80211
snd_seq 69632 2 snd_seq_midi,snd_seq_midi_event
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
snd_timer 36864 2 snd_seq,snd_pcm
kvm 663552 1 kvm_intel
nls_iso8859_1 16384 1
snd 90112 34 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_soc_skl_hda_dsp,snd_rawmidi
input_leds 16384 0
iwlwifi 331776 1 iwlmvm
serio_raw 20480 0
intel_cstate 20480 0
intel_rapl_perf 20480 0
hp_wmi 16384 0
wmi_bmof 16384 0
intel_wmi_thunderbolt 20480 0
mxm_wmi 16384 0
soundcore 16384 1 snd
ipmi_devintf 20480 0
ipmi_msghandler 106496 2 ipmi_devintf,nvidia
rtsx_pci_ms 24576 0
memstick 20480 1 rtsx_pci_ms
cfg80211 704512 3 iwlmvm,iwlwifi,mac80211
hid_sensor_accel_3d 20480 1
hid_sensor_rotation 20480 0
hid_sensor_incl_3d 20480 0
hid_sensor_magn_3d 20480 1
hid_sensor_gyro_3d 20480 0
hid_sensor_trigger 20480 11 hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation
industrialio_triggered_buffer 16384 5 hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation
kfifo_buf 16384 1 industrialio_triggered_buffer
hid_sensor_iio_common 20480 6 hid_sensor_gyro_3d,hid_sensor_trigger,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation
mei_me 40960 1
industrialio 73728 10 industrialio_triggered_buffer,hid_sensor_gyro_3d,hid_sensor_trigger,hid_sensor_incl_3d,kfifo_buf,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation
ucsi_acpi 16384 0
hid_multitouch 28672 0
mei 106496 3 mei_hdcp,mei_me
typec_ucsi 40960 1 ucsi_acpi
processor_thermal_device 24576 0
intel_rapl_common 24576 2 intel_rapl_msr,processor_thermal_device
cros_ec_ishtp 20480 0
cros_ec 20480 1 cros_ec_ishtp
intel_soc_dts_iosf 20480 1 processor_thermal_device
typec 45056 1 typec_ucsi
mac_hid 16384 0
int3403_thermal 16384 0
int3400_thermal 20480 0
acpi_pad 184320 0
int340x_thermal_zone 16384 2 int3403_thermal,processor_thermal_device
acpi_thermal_rel 16384 1 int3400_thermal
intel_hid 20480 0
hp_wireless 16384 0
sparse_keymap 16384 2 hp_wmi,intel_hid
sch_fq_codel 20480 1
parport_pc 40960 0
ppdev 24576 0
lp 20480 0
parport 53248 3 parport_pc,lp,ppdev
ip_tables 32768 0
x_tables 40960 1 ip_tables
autofs4 45056 2
dm_crypt 40960 2
raid10 57344 0
raid456 155648 0
async_raid6_recov 24576 1 raid456
async_memcpy 20480 2 raid456,async_raid6_recov
async_pq 24576 2 raid456,async_raid6_recov
async_xor 20480 3 async_pq,raid456,async_raid6_recov
async_tx 20480 5 async_pq,async_memcpy,async_xor,raid456,async_raid6_recov
xor 24576 1 async_xor
raid6_pq 114688 3 async_pq,raid456,async_raid6_recov
libcrc32c 16384 1 raid456
raid1 45056 0
raid0 24576 0
multipath 20480 0
linear 20480 0
system76_io 16384 0
system76_acpi 16384 0
hid_sensor_custom 24576 0
hid_sensor_hub 24576 8 hid_sensor_gyro_3d,hid_sensor_trigger,hid_sensor_iio_common,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation,hid_sensor_custom
intel_ishtp_loader 24576 0
intel_ishtp_hid 24576 0
hid_generic 16384 0
crct10dif_pclmul 16384 1
crc32_pclmul 16384 0
ghash_clmulni_intel 16384 0
i915 1986560 27
aesni_intel 372736 4291
i2c_algo_bit 16384 1 i915
drm_kms_helper 184320 2 nvidia_drm,i915
crypto_simd 16384 1 aesni_intel
syscopyarea 16384 1 drm_kms_helper
cryptd 24576 2145 crypto_simd,ghash_clmulni_intel
sysfillrect 16384 1 drm_kms_helper
rtsx_pci_sdmmc 28672 0
glue_helper 16384 1 aesni_intel
nvme 49152 3
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
drm 491520 16 drm_kms_helper,nvidia_drm,i915
i2c_i801 32768 0
ahci 40960 0
nvme_core 102400 6 nvme
intel_lpss_pci 20480 0
thunderbolt 167936 0
intel_lpss 16384 1 intel_lpss_pci
libahci 32768 1 ahci
intel_ish_ipc 24576 0
idma64 20480 0
rtsx_pci 73728 2 rtsx_pci_sdmmc,rtsx_pci_ms
intel_ishtp 49152 4 cros_ec_ishtp,intel_ishtp_hid,intel_ish_ipc,intel_ishtp_loader
virt_dma 20480 1 idma64
i2c_hid 28672 0
hid 131072 5 i2c_hid,hid_multitouch,hid_sensor_hub,intel_ishtp_hid,hid_generic
wmi 32768 4 hp_wmi,intel_wmi_thunderbolt,wmi_bmof,mxm_wmi
pinctrl_cannonlake 36864 1
video 49152 1 i915
pinctrl_intel 28672 1 pinctrl_cannonlake
neofetch:
///////////// anblanco@pop-os
///////////////////// ---------------
///////*767//////////////// OS: Pop!_OS 20.04 LTS x86_64
//////7676767676*////////////// Host: HP Spectre x360 Convertible 15-
/////76767//7676767////////////// Kernel: 5.4.0-7642-generic
/////767676///*76767/////////////// Uptime: 14 hours, 27 mins
///////767676///76767.///7676*/////// Packages: 2129 (dpkg)
/////////767676//76767///767676//////// Shell: bash 5.0.17
//////////76767676767////76767///////// Resolution: 3840x2160
///////////76767676//////7676////////// DE: GNOME
////////////,7676,///////767/////////// WM: Mutter
/////////////*7676///////76//////////// WM Theme: Pop
///////////////7676//////////////////// Theme: Arc-BLACK-3.36 [GTK2/3]
///////////////7676///767//////////// Icons: Humanity-Dark [GTK2/3]
//////////////////////'//////////// Terminal: gnome-terminal
//////.7676767676767676767,////// CPU: Intel i7-10510U (8) @ 4.900GHz
/////767676767676767676767///// GPU: Intel UHD Graphics
/////////////////////////// GPU: NVIDIA GeForce MX250
///////////////////// Memory: 5195MiB / 15644MiB
You have to install: sof-firmware
It is in Extra as shown here with a search.
[ricklinux@eos-plasma ~]$ yay -Ss sof-firmware
extra/sof-firmware 1.6-1 (602.4 KiB 7.3 MiB)
Sound Open Firmware
[ricklinux@eos-plasma ~]$
Edit: Looks like it’s installed on PopOS but not on the others?
thank you once again ricklinux,
as always, you are prompt and most helpful.
i installed this module previously to no avail.
perhaps i can try again with your new disc.
how can i try this on the livecd before committing to a complete installation?
thanks again!
Does the audio not work on the live usb?
no
I’m not sure if you boot on the live usb and try installing it.
sudo pacman -S sof-firmware
Edit: I’m surprised that it didn’t work if you installed it before?
Edit2: Maybe you can also give me the output for this.
inxi -Fxxxa --no-host
It should work on EndeavourOS if you install the sof-firmware which is required for that particular Intel Audio chip. Not sure why it didn’t if as you say you installed it other than looking to see that the correct audio device is selected for output. So it may have been there but on the wrong device. You should be able to check that by right click on volume icon and configure audio device to see if the correct one is selected.
Edit: Hope this helps.