Newish installation black screen after update

[xenotek]

I have been running a fresh installation after getting a black screen after an update. The new install has been running fine, even after a few updates. Tonight I did the update from the welcome screen, black screen again.

Boot starts then after selecting the image, I get black screen, no login and no terminal available.

I have been using EOS for a few years now, I do not want to change to another OS after testing so many. I have been happy with EOS until now. 2 black screen issues in one month after updates. I just got going again.

KDE Plasma desktop

I have installed the LTS version: 6.1.67-1-lts

Current OS installed from the below mentioned live ISO.
I am now running of a live ISO, details below:

calamares 22.12.3.6-4
firefox 116.0.1-1
linux 6.4.8.arch1-1
mesa 1:23.1.5-1
xorg-server 21.1.8-2 (xorg)
nvidia-dkms 535.86.05-2

Where do I start to get this fixed?

What commands can I run to give feedback for support?

It is no 01:00 am in SA. Will look for feedback in the morning.

Much appreciated.

Screenshot of partition setup

Results running inxi

System:
Host: EndeavourOS Kernel: 6.4.8-arch1-1 arch: x86_64 bits: 64 compiler: gcc
v: 13.2.1 Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel
wm: xfwm v: 4.18.0 vt: 1 dm: LightDM v: 1.32.0 Distro: EndeavourOS
base: Arch Linux
Machine:
Type: Laptop System: Dell product: Latitude E6420 v: 01
serial: Chassis: type: 9 serial:
Mobo: Dell model: 032T9K v: A02 serial: UEFI: Dell
v: A21 date: 11/14/2013
Battery:
ID-1: BAT0 charge: 31.7 Wh (100.0%) condition: 31.7/49.9 Wh (63.4%)
volts: 12.5 min: 11.1 model: Samsung SDI DELL 5G67C13 type: Li-ion
serial: 35723 status: full
CPU:
Info: dual core model: Intel Core i5-2520M bits: 64 type: MT MCP
smt: enabled arch: Sandy Bridge rev: 7 cache: L1: 128 KiB L2: 512 KiB
L3: 3 MiB
Speed (MHz): avg: 825 high: 900 min/max: 800/3200 cores: 1: 800 2: 900
3: 800 4: 800 bogomips: 19961
Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics
vendor: Dell driver: i915 v: kernel arch: Gen-6 ports: active: LVDS-1
empty: VGA-1 bus-ID: 00:02.0 chip-ID: 8086:0126 class-ID: 0300
Device-2: NVIDIA GF119M [NVS 4200M] vendor: Dell driver: nouveau v: kernel
arch: Fermi pcie: speed: 2.5 GT/s lanes: 16 ports: active: none empty: DP-1,
DP-2, HDMI-A-1, LVDS-2, VGA-2 bus-ID: 01:00.0 chip-ID: 10de:1056
class-ID: 0300 temp: 49.0 C
Device-3: Sunplus Innovation Laptop_Integrated_Webcam_FHD driver: uvcvideo
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 1-1.5:4
chip-ID: 1bcf:2802 class-ID: 0e02
Display: server: X.Org v: 21.1.8 compositor: xfwm v: 4.18.0 driver: X:
loaded: modesetting alternate: fbdev,intel,nouveau,nv,vesa
dri: crocus,nouveau gpu: i915 display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1600x900 s-dpi: 96 s-size: 423x238mm (16.65x9.37")
s-diag: 485mm (19.11")
Monitor-1: LVDS-1 model: AU Optronics 0x313e res: 1600x900 hz: 60 dpi: 132
size: 309x174mm (12.17x6.85") diag: 355mm (14") modes: 1600x900
API: OpenGL v: 3.3 Mesa 23.1.5 renderer: Mesa Intel HD Graphics 3000 (SNB
GT2) direct-render: Yes
Audio:
Device-1: Intel 6 Series/C200 Series Family High Definition Audio
vendor: Dell 6 driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
chip-ID: 8086:1c20 class-ID: 0403
Device-2: NVIDIA GF119 HDMI Audio vendor: Dell driver: snd_hda_intel
v: kernel pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:0e08
class-ID: 0403
API: ALSA v: k6.4.8-arch1-1 status: kernel-api
Server-1: PipeWire v: 0.3.76 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin
Network:
Device-1: Intel 82579LM Gigabit Network vendor: Dell driver: e1000e
v: kernel port: 5080 bus-ID: 00:19.0 chip-ID: 8086:1502 class-ID: 0200
IF: eno1 state: up speed: 100 Mbps duplex: full mac: d4:be:d9:17:43:81
Device-2: Intel Centrino Ultimate-N 6300 driver: iwlwifi v: kernel pcie:
speed: 2.5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 8086:422b class-ID: 0280
IF: wlan0 state: down mac: d2:78:72:3f:82:16
Bluetooth:
Device-1: Dell DW375 Bluetooth Module driver: btusb v: 0.8 type: USB
rev: 2.0 speed: 12 Mb/s lanes: 1 bus-ID: 1-1.4:3 chip-ID: 413c:8187
class-ID: fe01 serial: D0DF9AB0F1C0
Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
RAID:
Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
v: 3.0 port: 5060 bus-ID: 00:1f.2 chip-ID: 8086:282a rev: N/A class-ID: 0104
Drives:
Local Storage: total: 472.99 GiB used: 31.57 GiB (6.7%)
ID-1: /dev/sda vendor: SanDisk model: SDSSDH3 500G size: 465.76 GiB
speed: 6.0 Gb/s tech: SSD serial: 191258460215 fw-rev: 00RL scheme: GPT
ID-2: /dev/sdb model: USB FLASH DRIVE size: 7.23 GiB type: USB rev: 2.0
spd: 480 Mb/s lanes: 1 tech: SSD serial: AA160805A4MJK1S6PNPT fw-rev: 1100
scheme: GPT
Partition:
ID-1: / size: 10 GiB used: 150.9 MiB (1.5%) fs: overlay source: ERR-102
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 56.0 C mobo: 33.0 C sodimm: SODIMM C gpu: nouveau
temp: 50.0 C
Fan Speeds (RPM): cpu: 2882
Info:
Processes: 217 Uptime: 50m wakeups: 1 Memory: total: 8 GiB
available: 7.64 GiB used: 2.8 GiB (36.7%) Init: systemd v: 254
default: multi-user Compilers: gcc: 13.2.1 Packages: pm: pacman pkgs: 900
Shell: Bash v: 5.1.16 running-in: xfce4-terminal inxi: 3.3.28

[thefrog]

First I notice that the kernel is out of date so you need to update the kernel
since its nvidia you may need to change to nvidia driver instead of nouveau

[xenotek]

@thefrog where do I start with his. If I understand correctly I will have to chroot into OS from live ISO.

[thefrog]

@xenotek

I will have to chroot into OS from live ISO

Yes

[xenotek]

I am trying to update via chroot. Looks like process is failing. Below is screenshot of last section on terminal. I also attached a pdf with terminal saved to pdf

dracut: *** Including module: kernel-modules ***
dracut: *** Including module: kernel-modules-extra ***
dracut: *** Including module: rootfs-block ***
dracut: *** Including module: terminfo ***
dracut: *** Including module: udev-rules ***
dracut: Skipping udev rule: 40-redhat.rules
dracut: Skipping udev rule: 50-firmware.rules
dracut: Skipping udev rule: 50-udev.rules
dracut: Skipping udev rule: 91-permissions.rules
dracut: Skipping udev rule: 80-drivers-modprobe.rules
dracut: Skipping udev rule: 70-persistent-net.rules
dracut: *** Including module: dracut-systemd ***
dracut: *** Including module: usrmount ***
dracut: *** Including module: base ***
dracut: *** Including module: fs-lib ***
dracut: *** Including module: shutdown ***
dracut: *** Including modules done ***
dracut: *** Installing kernel module dependencies ***
dracut: *** Installing kernel module dependencies done ***
dracut: *** Resolving executable dependencies ***
dracut: *** Resolving executable dependencies done ***
dracut: *** Hardlinking files ***
dracut: Mode: real
dracut: Method: sha256
dracut: Files: 785
dracut: Linked: 2 files
dracut: Compared: 0 xattrs
dracut: Compared: 36 files
dracut: Saved: 356.65 KiB
dracut: Duration: 0.015453 seconds
dracut: *** Hardlinking files done ***
dracut: *** Generating early-microcode cpio image ***
dracut: *** Using microcode found in ‘/boot/intel-ucode.img’ ***
dracut: *** Store current command line parameters ***
dracut: *** Stripping files ***
dracut: *** Stripping files done ***
dracut: *** Creating image file ‘/efi/4822c87241ea473ead0cbce73a34dd10/6.6.7-arch1-1/initrd’ ***
dracut: *** Creating initramfs image file ‘/efi/4822c87241ea473ead0cbce73a34dd10/6.6.7-arch1-1/initrd’ done ***
Running in a chroot, skipping cmdline generation
(5/6) Check if user should be informed about rebooting after certain system package upgrades.
System has not been booted with systemd as init system (PID 1). Can’t operate.
Failed to connect to bus: Host is down
(6/6) Checking which packages need to be rebuilt
fatal library error, lookup self
[root@EndeavourOS /]#

log.pdf (39.4 KB)

[thefrog]

in arch-chroot did you mount the root system before running update?

Did you try viewing the log files before running an update or did you just try to update?

[xenotek]

On first try in chroot i think i missed mounting the EFI

I did not look at log before trying

[thefrog]

what happens if you try to boot?

[xenotek]

Gets to a screen asking image to boot into. it waits a few seconds and selects default which is the LTS version. Then screen goes black, nothing else.

[xenotek]

I now have 2 x extra image entries on boot screen, the 6.6.7 version. Not one of these work, just black screen after.

I also remembered something else. The reason I installed the LTS version was because the standard install from ISO would boot to a black screen.

The last update did not upgrade the LTS version.

Linux LTS version seems to be up to date

[xenotek]

OK, i suspect the linux kernel is causing the issue. The last version that worked was 6.1.62-1-lts.

Is it possible to downgrade the kernel, and how do i do this?

[anon64645096]

I had this problem on 2 machines in the middle of the day for the 6.6.7 update.
(2 x I3 10100f machine with amd 2100 pro gpus)

I went with the “chroot” procedure and it didn’t “unblock” them.

I was able to repair both of them because of this contribution from a knowledgeable forum member:

UEFI boot loader does not show up in firmware menu, System dont boot anymore

Just to confirm, is CSM support in BIOS enabled or disabled?

It might be a possibility for your computer. No cost to go and check if you have that option present and disabled
Pesky bios with “CSM” are now hunted on the machines.

Best Regards

[xenotek]

@anon64645096 I have investigated this, it seems my hardware too old for this feature.

Thanks

[xenotek]

I still have the older LTS packages on in pacman cache.

Is it safe to do a downgrade as specified here, https://discovery.endeavouros.com/pacman/downgrade-packages/2021/03/

[thefrog]

yes this should still be relevant for your needs

[Mandarine]

@xenotek

I have investigated this, it seems my hardware too old for this feature.

I don’t want to annoy you but are you really sure about that? I have a almost 10yo computer next to me that already supports that feature. The Feature also can be called different like “Bios Boot Mode” and then you can choose between Uefi or Legacy.

[xenotek]

Screenshot of boot setup. The 0x81 UEFI is the USB with live ISO

[xenotek]

Downgrading to 6.1.62 kernel did not work.

I have a second SSD with the same OS as my work laptop. Updated the EOS with yay which installed the linux kernel and boot is now broken as well.

I created a new live ISO and this would not boot past selecting the image.

For shits and giggles I reset the BIOS which sets the boot to legacy. Now when i boot, i select to boot from USB UEFI, and the live ISO boots.

Not sure what is happening. Could this be bios/hardware related issue. If this is hardware related issue, i do not want to use EOS anymore

[xenotek]

Just did a fresh install from live ISO. All working now, BUT with latest LTS only. Running standard kernel stops with black screen after image select.

This is the 3rd time this year that I have to do fresh install of EOS after 2 years running no issues. I am afraid to update now.

[xioticin]

I also am using a Dell Latitude laptop (E5450) and have had the same experience when updating the kernel which eventually leads to a black screen after kernel selection on boot. I updated my laptop this evening and once again was presented with the same black screen. I found this thread and poked around in the BIOS after reading about disabling CSM above.

I was able to fix the black screen issue by going into Advanced Boot Options in BIOS and unchecking Enable Legacy Option Roms. I have included a screenshot, though your BIOS menu looks a little different than mine. Hoping this helps!