New ISO installs to a blank screen

Hello,

I know it sounds like other threads, but I still do not get why it happens, sorry,

I am using endeavouros-2021.02.03-x86_64.iso to install on my two laptops, I install both offline with (Xfce) no access to internet, automatic partitions, the older laptop, an asus, installs and reboots into the system just fine,

but, same install, offline Xfce, no access to internet, automatic partitions, onto the newer laptop, a Dell, it installs fine, but reboots into a black screen.

I understand that I can boot with the ISO to check the installed system, but I do not know what to look for,

This is the asus one

System:    Kernel: 5.10.11-arch1-1 x86_64 bits: 64 Desktop: Xfce 4.16.0 Distro: EndeavourOS 
Machine:   Type: Laptop System: ASUSTeK product: X555DG v: 1.0 serial: <filter> 
           Mobo: ASUSTeK model: X555DG v: 1.0 serial: <filter> UEFI: American Megatrends v: X555DG.605 date: 04/18/2019 
Battery:   ID-1: BAT0 charge: 9.6 Wh condition: 14.6/37.3 Wh (39%) 
CPU:       Info: Quad Core model: AMD A10-8700P Radeon R6 10 Compute Cores 4C+6G bits: 64 type: MCP L2 cache: 1024 KiB 
           Speed: 1304 MHz min/max: 1300/1800 MHz Core speeds (MHz): 1: 1304 2: 1330 3: 1473 4: 1628 
Graphics:  Device-1: Advanced Micro Devices [AMD/ATI] Wani [Radeon R5/R6/R7 Graphics] driver: amdgpu v: kernel 
           Device-2: AMD Sun XT [Radeon HD 8670A/8670M/8690M / R5 M330 / M430 / Radeon 520 Mobile] driver: radeon v: kernel 
           Device-3: Realtek USB Camera type: USB driver: uvcvideo 
           Display: x11 server: X.org 1.20.10 driver: loaded: ati,modesetting unloaded: amdgpu,fbdev,radeon,vesa 
           resolution: <missing: xdpyinfo> 
           Message: Unable to show advanced data. Required tool glxinfo missing. 
Audio:     Device-1: Advanced Micro Devices [AMD/ATI] Kabini HDMI/DP Audio driver: snd_hda_intel 
           Device-2: Advanced Micro Devices [AMD] Family 15h Audio driver: snd_hda_intel 
           Sound Server: ALSA v: k5.10.11-arch1-1 
Network:   Device-1: Realtek RTL8723BE PCIe Wireless Network Adapter driver: rtl8723be 
           IF: wlan0 state: up mac: <filter> 
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169 
           IF: enp2s0 state: down mac: <filter> 
Bluetooth: Device-1: Realtek Bluetooth Radio type: USB driver: btusb 
           Message: Required tool hciconfig not installed. Check --recommends 
Drives:    Local Storage: total: 1.13 TiB used: 6.46 GiB (0.6%) 
           ID-1: /dev/sda vendor: Kingston model: SA400S37240G size: 223.57 GiB 
           ID-2: /dev/sdb vendor: Seagate model: ST1000LM024 HN-M101MBB size: 931.51 GiB 
Partition: ID-1: / size: 210.05 GiB used: 4.91 GiB (2.3%) fs: ext4 dev: /dev/sda2 
           ID-2: /boot/efi size: 299.4 MiB used: 280 KiB (0.1%) fs: vfat dev: /dev/sda1 
Swap:      ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) dev: /dev/sda3 
Sensors:   System Temperatures: cpu: 58.0 C mobo: N/A 
           Fan Speeds (RPM): cpu: 2900 
           GPU: device: radeon temp: 40.0 C device: amdgpu temp: 57.0 C 
Info:      Processes: 196 Uptime: 1m Memory: 6.79 GiB used: 761.9 MiB (11.0%) Shell: Bash inxi: 3.3.00

And this is the Dell, the one that I fail,

System:    Kernel: 5.10.11-arch1-1 x86_64 bits: 64 Desktop: Xfce 4.16.0 Distro: EndeavourOS 
Machine:   Type: Laptop System: Dell product: Inspiron 5570 v: N/A serial: <filter> 
           Mobo: Dell model: 09NFWR v: A00 serial: <filter> UEFI: Dell v: 1.2.3 date: 05/15/2019 
Battery:   ID-1: BAT0 charge: 38.4 Wh condition: 38.4/42.0 Wh (91%) 
CPU:       Info: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP L2 cache: 6 MiB 
           Speed: 800 MHz min/max: 400/1600 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 801 6: 801 7: 800 8: 800 
Graphics:  Device-1: Intel UHD Graphics 620 driver: i915 v: kernel 
           Device-2: Microdia Integrated_Webcam_HD type: USB driver: uvcvideo 
           Display: server: X.org 1.20.10 driver: loaded: amdgpu,ati,intel unloaded: fbdev,modesetting,vesa 
           resolution: <missing: xdpyinfo> 
           Message: Unable to show advanced data. Required tool glxinfo missing. 
Audio:     Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel 
           Sound Server: ALSA v: k5.10.11-arch1-1 
Network:   Device-1: Realtek RTL810xE PCI Express Fast Ethernet driver: r8169 
           IF: enp2s0 state: down mac: <filter> 
           Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter driver: ath10k_pci 
           IF: wlan0 state: down mac: <filter> 
           Device-3: Realtek RTL8192CU 802.11n WLAN Adapter type: USB driver: rtl8192cu 
           IF: wlan1 state: up mac: <filter> 
           Device-4: Qualcomm Atheros type: USB driver: btusb 
Bluetooth: Device-1: Qualcomm Atheros type: USB driver: btusb 
           Message: Required tool hciconfig not installed. Check --recommends 
Drives:    Local Storage: total: 2.3 TiB used: 10.6 MiB (0.0%) 
           ID-1: /dev/nvme0n1 vendor: A-Data model: SX6000PNP size: 476.94 GiB 
           ID-2: /dev/sda vendor: Seagate model: ST2000LM007-1R8174 size: 1.82 TiB 
           ID-3: /dev/sdb type: USB vendor: SanDisk model: Cruzer Blade size: 14.32 GiB 
Partition: ID-1: / size: 10 GiB used: 10.6 MiB (0.1%) fs: overlay source: ERR-102 
Swap:      Alert: No Swap data was found. 
Sensors:   System Temperatures: cpu: 35.0 C mobo: 32.0 C sodimm: SODIMM C gpu: amdgpu temp: 34.0 C 
           Fan Speeds (RPM): cpu: 0 
Info:      Processes: 250 Uptime: 4m Memory: 7.67 GiB used: 1.1 GiB (14.4%) Shell: Bash inxi: 3.3.00

This is the same Dell with the issue of Qualcomm wifi, that I posted here,

Thanks.

Can you get to a terminal/TTY then run an update?

See also e.g.

2 Likes

Ok,

I tried CTRL+ALT+F2 , but nothing happened,

so I booted with the ISO, I did a fdisk -l, I got

Device         Boot     Start        End   Sectors   Size Id Type
/dev/nvme0n1p1      500107264 1000214527 500107264 238.5G  7 HPFS/NTFS/exFAT
/dev/nvme0n1p2           2048     616447    614400   300M  c W95 FAT32 (LBA)
/dev/nvme0n1p3      466520064  500107263  33587200    16G 82 Linux swap / Solaris
/dev/nvme0n1p4         616448  466520063 465903616 222.2G 83 Linux

It is an M.2 card, β€˜split’ in two, Eos root is in the last of the list, so I do

mount /dev/nvme0n1p4 /mnt

it seems fine, but when I do

arch-chroot /mnt

gives me

mount: /mnt/proc: mount point does not exist.
==> ERROR: failed to setup chroot /mnt

It’s late now, I’ll try tomorrow.

Laters

1 Like

Ok,
I have tried a few times, no dice, I tried installing Artix linux, And the exact thing happens, so I guess my Dell laptop does not like arch anymore :sweat_smile: :rofl:.

Might be that the display is not supported anymore.

I am running EOS on the older asus laptop as my main system for the time being.

Laters

1 Like

Why are the AMD drivers installed?

also why drivers ati ???

It is a Dell, with an Intel i5 cpu and a Radeon gpu, m6 or m5, Identified as β€˜Topaz’, and is is not currently supported by some distros.

I canot remember the exact model, sorry, it is empty at the moment, as in no OS installed, I will install garuda next, if it works I will post a neofetch.

laters

Is it a different laptop than the one that failed above as it only shows Intel.

Indeed is the same dell, and the Radeon gpu is there, it just does not show on inxi, but it does show on neofetch. No clue on why is does that.

laters

All right,

I was able to install garuda xfce, and running inxi and neofetch I got this

           _╓╗╣╫╠╠╠╠╠╠╠╠╠╠╠╠╠╕╗╗┐_                  ------------- 
         β•₯β•’β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β•₯,               OS: Garuda Linux x86_64 
       β•—β• β• β• β• β• β• β• β•β•œβ•œβ•œβ•œβ•β•’β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β”             Host: Inspiron 5570 
      β•£β• β• β• β• β• β• β• β• β•’β•£β•’β•—β•• , `"β•˜β• β• β• β• β• β• β• β• β• β• β• β• β• β• β•”β•₯_          Kernel: 5.10.4-107-tkg-bmq 
    β•’β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β••β•™β•₯β•₯β•œ   `"β•œβ• β•¬β• β• β• β• β• β• β• β• β• β• β• β•₯,       Uptime: 40 mins 
    β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β•—β•₯β•₯β•₯β•₯╗╗╬╠╠╠╠╠╠╠╝╙╠╠╣╠╠╠╠╒┐     Packages: 1278 (pacman) 
   β•£β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β•₯╬╣╠╠╠╠╠╠╠╠╗    Shell: zsh 5.8 
  β•’β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β•—   Resolution: 1920x1080 
  β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β•    DE: Xfce 4.16 
  ╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╬     ```"β•œβ•β•’β• β• β•‘   WM: Xfwm4 
 β•’β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β•£,         β•˜β• β•ͺ    WM Theme: Today 
 β•žβ• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β•’β”        β•œ     Theme: Adwaita-dark [GTK2/3] 
 `β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β•—             Icons: Papirus-Dark [GTK2/3] 
 ,╬╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠"β••            Terminal: xfce4-terminal 
 β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β• β•—              Terminal Font: MonospaceTypewriter Medium 12 
 ╝^╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╝╣╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠╠║              CPU: Intel i5-8250U (8) @ 1.600GHz 
  β•”β•œ`β•žβ”˜β•’β•›β•œ β•‘β•’β• "β•šβ• β• β•œβ•β”Œβ•žβ•ž"β•’β• β• β• β• β• β• β• β• β• β• β•£β•©β•’β•ͺ              GPU: Intel UHD Graphics 620 
     β•œβ•’"   `β•œ    `      β•œβ•™β••  β””β•£β• β• β• β• β•• β•žβ•™β•–             GPU: AMD ATI Radeon R7 M260/M265 / M340/M360 / M440/M445 / 530/535 / 620/625 Mobile 
                                β• β• β•                   Memory: 2293MiB / 7851MiB

You can see the Radeon gpu, but is not shown on inxi

System:    Kernel: 5.10.4-107-tkg-bmq x86_64 bits: 64 Desktop: Xfce 4.16.0 Distro: Garuda Linux 
Machine:   Type: Laptop System: Dell product: Inspiron 5570 v: N/A serial: <filter> 
           Mobo: Dell model: 09NFWR v: A00 serial: <filter> UEFI: Dell v: 1.2.3 date: 05/15/2019 
Battery:   ID-1: BAT0 charge: 38.4 Wh condition: 38.4/42.0 Wh (91%) 
CPU:       Info: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP L2 cache: 6 MiB 
           Speed: 1600 MHz min/max: 400/1600 MHz Core speeds (MHz): 1: 1600 2: 1600 3: 1600 4: 1600 5: 1600 6: 1600 7: 1600 
           8: 1600 
Graphics:  Device-1: Intel UHD Graphics 620 driver: i915 v: kernel 
           Device-2: Microdia Integrated_Webcam_HD type: USB driver: uvcvideo 
           Display: x11 server: X.Org 1.20.10 driver: amdgpu,ati,intel unloaded: modesetting resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.3.2 
Audio:     Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel 
           Sound Server: ALSA v: k5.10.4-107-tkg-bmq 
Network:   Device-1: Realtek RTL810xE PCI Express Fast Ethernet driver: r8169 
           IF: enp2s0 state: down mac: <filter> 
           Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter driver: ath10k_pci 
           IF: wlp3s0 state: down mac: <filter> 
           Device-3: Realtek RTL8192CU 802.11n WLAN Adapter type: USB driver: rtl8192cu 
           IF: wlp0s20f0u1 state: up mac: <filter> 
           Device-4: Qualcomm Atheros type: USB driver: btusb 
Drives:    Local Storage: total: 2.29 TiB used: 160.05 GiB (6.8%) 
           ID-1: /dev/nvme0n1 vendor: A-Data model: SX6000PNP size: 476.94 GiB 
           ID-2: /dev/sda vendor: Seagate model: ST2000LM007-1R8174 size: 1.82 TiB 
Partition: ID-1: / size: 467.84 GiB used: 8.2 GiB (1.8%) fs: btrfs dev: /dev/nvme0n1p2 
           ID-2: /boot/efi size: 299.4 MiB used: 560 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 
           ID-3: /home size: 467.84 GiB used: 8.2 GiB (1.8%) fs: btrfs dev: /dev/nvme0n1p2 
           ID-4: /var/log size: 467.84 GiB used: 8.2 GiB (1.8%) fs: btrfs dev: /dev/nvme0n1p2 
           ID-5: /var/tmp size: 467.84 GiB used: 8.2 GiB (1.8%) fs: btrfs dev: /dev/nvme0n1p2 
Swap:      ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) dev: /dev/nvme0n1p3 
           ID-2: swap-2 type: zram size: 981.5 MiB used: 0 KiB (0.0%) dev: /dev/zram0 
           ID-3: swap-3 type: zram size: 981.5 MiB used: 0 KiB (0.0%) dev: /dev/zram1 
           ID-4: swap-4 type: zram size: 981.5 MiB used: 0 KiB (0.0%) dev: /dev/zram2 
           ID-5: swap-5 type: zram size: 981.5 MiB used: 0 KiB (0.0%) dev: /dev/zram3 
           ID-6: swap-6 type: zram size: 981.5 MiB used: 0 KiB (0.0%) dev: /dev/zram4 
           ID-7: swap-7 type: zram size: 981.5 MiB used: 0 KiB (0.0%) dev: /dev/zram5 
           ID-8: swap-8 type: zram size: 981.5 MiB used: 0 KiB (0.0%) dev: /dev/zram6 
           ID-9: swap-9 type: zram size: 981.5 MiB used: 0 KiB (0.0%) dev: /dev/zram7 
Sensors:   System Temperatures: cpu: 52.0 C mobo: 44.0 C sodimm: SODIMM C gpu: amdgpu temp: 52.0 C 
           Fan Speeds (RPM): cpu: 2737 
Info:      Processes: 285 Uptime: 44m Memory: 7.67 GiB used: 3.06 GiB (40.0%) Shell: Zsh inxi: 3.2.01

I have no clue why.

This is the dell that would fail to install EOS and artix.

laters.

Did you have xf86-video-amdgpu installed?

I do not know, I could not log in, not with ctrl+alt+f2, nor I could chroot my way in using the iso.

laters.

Have you tried using an older kernel? Topaz is old skool AMD I think. I have an old desktop I sometimes use and the old 4-series kernels work much better with that and it also has an old radeon 6450 GPU (please don’t laugh :crazy_face:) That works fine. Just a thought :man_shrugging:

I suspect you have a type of hybrid GPU setup that requires some tweaking under vanilla Arch and EnOS. Garuda has some hardware detection scripts included that may be picking up the configuration and installing the appropriate drivers and settings.

1 Like

That would actually make sense, because installing garuda and manjaro gave no issues, on the other hand, eos and artix gave me the same blank screen issue.

I know it works, I gonna try to find a way to install eos with a lts kernel.

laters.

1 Like

I’m not familiar with the older mobile graphics. I did look it up and I also see Topaz. I have two older desktops that have Radeon HD 6450 and a Radeon HD 3800 which both are working on the Amdgpu.

I agree and it’s probably using the ATI version instead of Amdgpu and also setting up the configuration. Because it’s hybrid it may need a way to switch also once it is properly loading both graphics devices.

2 Likes

@Daemonicvs
Do you have these installed?

xf86-video-ati
xf86-video-intel

Create the following file

/etc/X11/xorg.conf.d/20-radeon.conf

Add the following

Section "Device"
    Identifier "Radeon"
    Driver "radeon"
EndSection

See what it does.

Edit: You may have to set it up with Prime.

https://wiki.archlinux.org/index.php/PRIME#PRIME_GPU_offloading

Edit: Maybe this is helpful

https://www.unixmen.com/using-hybrid-graphic-card-intel-amd-arch-linux/

I installed EOS again, but I still cannot go thru tty nor chroot, so I still do not know what is installed or not,

I am downloading previous ISO files that used to work before, see if that helps.

laters