Hi, My computer cannot update because of an error: Reflector: reflector: fetching information from https://www.archlinux.org failed! when me click update Mirrors . Can anyone support me? Thank you.
Sorry for my english is not good.
Welcome to 
forums.
Is your internet connection working?
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Yes, it’s right.
So it’s working.
Can you open the terminal and try ping -c 4 www.google.com and then ping -c 4 www.archlinux.org. Post both outputs here.
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Yes: It 's result:
$ ping -c 4 www.google.com
PING www.google.com(sd-in-f147.1e100.net (2404:6800:4003:c0f::93)) 56 data bytes
64 bytes from sd-in-f147.1e100.net (2404:6800:4003:c0f::93): icmp_seq=1 ttl=113 time=51.2 ms
64 bytes from sd-in-f147.1e100.net (2404:6800:4003:c0f::93): icmp_seq=2 ttl=113 time=53.7 ms
64 bytes from sd-in-f147.1e100.net (2404:6800:4003:c0f::93): icmp_seq=3 ttl=113 time=53.6 ms
64 bytes from sd-in-f147.1e100.net (2404:6800:4003:c0f::93): icmp_seq=4 ttl=113 time=52.8 ms
--- www.google.com ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3005ms
rtt min/avg/max/mdev = 51.244/52.838/53.714/0.976 ms
$ ping -c 4 www.archlinux.org
PING www.archlinux.org(archlinux.org (2a01:4f9:c010:6b1f::1)) 56 data bytes
64 bytes from archlinux.org (2a01:4f9:c010:6b1f::1): icmp_seq=2 ttl=50 time=343 ms
64 bytes from archlinux.org (2a01:4f9:c010:6b1f::1): icmp_seq=4 ttl=50 time=342 ms
--- www.archlinux.org ping statistics ---
4 packets transmitted, 2 received, 50% packet loss, time 3034ms
rtt min/avg/max/mdev = 341.734/342.500/343.266/0.766 ms
And now, And the latest pictures:
If you got a functioning connection, you could try refreshing your mirrorlist manually from a terminal:
reflector --latest 5 --sort rate | sudo tee /etc/pacman.d/mirrorlist
When you get back the prompt:
sudo pacman -Syyu
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Yes: It 's result:
error: failed to retrieve mirrorstatus data: TimeoutError: The read operation timed out
When you click “Update Mirrors” do you see a GUI like the one below.
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When I click “Update Mirrors”, I see:
if it is an issue to reach archlinux.org there is an issue with internet connection i would bet… you can try increase the timeout on reflector…
--download-timeout 120
--download-timeout n The number of seconds to wait before a download times out. Default: 5
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And now, the latest pictures:
What country are you in?
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I’m from Vietnam.
How to try increase the timeout on reflector? I don’t know what to do… Thank you.
reflector --latest 5 --sort rate --download-timeout 120 | sudo tee /etc/pacman.d/mirrorlist
sudo pacman -Syyu
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I’ve done it already. The problem has been resolved. Thank you for your support. 
Thank you for your support. 
Please mark the post that helped to solve the problem as the solution. It’ll close the thread in 2 days and then will help with others with the same type of issue.
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Yes, Thank you for your support.
Not just the post 
P.S. 
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