How many have received messages like this?

Hello,

We are writing to notify you of a data security incident that may have involved your personal information. We take the protection of your personal information very seriously and are sending this correspondence to tell you what happened, what information was involved, what we have done, and what you can do to address this situation.

What Happened
Ticketmaster recently discovered that an unauthorized third party obtained information from a cloud database hosted by a third-party data services provider. Based on our investigation, we determined that the unauthorized activity occurred between April 2, 2024, and May 18, 2024. On May 23, 2024, we determined that some of your personal information may have been affected by the incident. We have not seen any additional unauthorized activity in the cloud database since we began our investigation.

What Information Was Involved
The personal information that may have been obtained by the third party may have included your name, basic contact information, and payment card information such as encrypted credit or debit card numbers and expiration dates.

What We Are Doing
We have been diligently investigating this incident with the assistance of outside experts. We have also contacted and are cooperating with federal law enforcement authorities, and this notice has not been delayed due to law enforcement investigation. We have additionally taken a number of technical and administrative steps to further enhance the security of our systems and customer data. These measures include rotating passwords for all accounts associated with the affected cloud database, reviewing access permissions, and increased alerting mechanisms deployed in the environment.

What You Can Do
As described in the enclosed document titled ā€œAdditional Resources,ā€ we recommend you remain vigilant and take steps to protect against identity theft and fraud, including monitoring your accounts, account statements, and free credit reports for signs of suspicious activity. To further protect your identity and as a precaution, we are also offering you identity monitoring with TransUnion at no cost to you. Identity monitoring will look out for your personal data on the dark web and provide you with alerts for 1 year from the date of enrollment if your personally identifiable information is found online. These services will be provided by Cyberscout, a TransUnion company specializing in fraud assistance and remediation services.

Funny thing is I dont remember making this account. Actually, it s not that funny. 2 weeks ago I got pretty much the same thing from Kaiser health plan foundation. Linux may be up on security, but what good is it when crap like this happens?

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What does Linux have to do with your ā€œmessageā€? I suspect by ā€œmessageā€ you mean E-Mail?

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Everything is very vague. No details. But sounds professional and as they are taking care of security. AND there’s a document attached - at least I suppose that… ā€˜As described in the enclosed document titled ā€œAdditional Resources,ā€ā€™

So let me guess that there’s a very little :rofl: chance of a malware docx, pdf, …

As always: keep system up to date and don’t clickon every link and don’t open attached documents if not from source of trust.

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Hello, have you checked the sender of the email? The email could possibly be a scam.

But I don’t quite understand what the message has to do with Linux.

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@sempterobit, also (unless you omitted your name for privacy in this post), any email that purports to be about security or finances that starts with ā€œHelloā€ and no name is automatically suspicious.

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You are not alone :wink:

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Linux does not have anything to do with it. You are right. I can be as careful as I can/use Linux, and crap like this still happens though. Its depressing.

It’s just a dodgy email. Delete. :roll_eyes:

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That’s funny - I’m pretty certain my CC is in the ticketmaster dump and I never got any correspondence from Ticketmaster about it. So there’s a reasonable probability a lot of people would fall for that.

However, it might not be a scam. I wouldn’t be surprised if Ticketmaster is using the same lawyer/consultancy as other firms that suffered embarrassing data breaches.

Both have been breached lately and your OS you’re using has nothing to do with that.
You gave them info either directly or indirectly and that’s why they have contacted you (as required by law).

I use Linux and have not receive those breach notices because I haven’t done business or had contact in any manner with either company or their websites.

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ā€œI bought a toy-gun that said it’s not real so it can’t hurt me, but I got hit by a car while playing with itā€¦ā€

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classic way of spreading malware or phishing. It’s junk mail, surely you’ve heard of it before?

Blaming linux is funny, your email provider is the one most at fault. But it’s not like they can prevent every single one of these, they can’t 100% reliably detect every last one (maybe if they used AI… To scan your emails… Would you actually want that though?)

Linux has about as much to do with this as my cat had to do with the wars in ukraine and gaza.

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I have to stop posting on my phone…I remember now; why I had a Ticketmaster account. I bought a Roger Waters ticket online a few years ago, and I had to create account to buy it. I forgot I even had it. Anyway, it seems that most have missed my point concerning my mention of Linux. I guess I could have worded it differently. I was only comparing different parts of the machine (of life). Not that Linux had anything to do with it. I do not doubt the email is legitimate. It is real as is the letter from Kaiser. Both were compromised recently.

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I hate that sh**. Long ago accounts that come back to bite. I went on a wild tear this year: asking old sites to delete me or doing it myself. And old AV subscription has robbed me of $70USD the last two years and I don’t even use their stupid AV just had a card on file and kept putting it off–Think I’m halfway to my goal. Saddens me to go thru the one-time stuff–how careless we get in our haste…

…like you said…many don’t even email or spam email you.

-------in your case weirdos have your card and bank access. Make it stop.

edit: no edit actually; changed mind

Linux may be up on security, but what good is it when crap like this happens?

I’m a basic math type of person and there is only one way I could interpret your statement linking Linux to your ā€œissueā€ that you thought was because of something else other than your previous internet gallivants. :slightly_smiling_face:

You can check here to see if your email address(s) have been pwned.

My condolences to your inabilities. Also, I was not gallivanting.

What kind of remark is that???

You made the statement that Linux was at fault for you receiving notice from a company that was breached that you did business with online.

Own it and be done with it, geeeez.

I got a letter in the mail from the electric company notifying me of a data breach. Of course their breach also included social security numbers and everything else of relevance. The most they do is provide you with a free subscription to some identify protection service for a while.

Guess it’s my fault for daring to need basic utility services. I hate that such companies always demand social security numbers. They should literally never be used.

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I feel for you, but is there perhaps an email forum on which you can get more relevant replies? :man_shrugging:

Yer the mobile company I was with last year had a data breach and the best they offered was unlimited data til the end of the year (about 2 months worth). The law has apparently changed here around what details they can collect now, made it impossible for me get a SIM a few weeks back as I don’t have photo ID (haven’t needed it til the other week) ended up having my little sister sign up the SIM for me.