Is this a laptop?
in the Configuration tab as above the first choice “Rembrandt Radeon high definition audio controller” say it is “Unplugged” and “Unavailable” so it is not recognized .
At the bottom, the “DG2 High Definition Audio Controller” is reconized.
With music playing, go to the “Output Devices” Tab and see if any of the devices has it’s level meter moving back and forth horizontally. If so that device is active.
Now go to the “Output” tab and see what device is in use. Click on the down arrow and try enabling all the listings one at a time.
If that doesn’t work, go back to the Configuration Tab and click on the devices down arrow and see if “Audio Pro” is available. If so select it and re-try the above.
Pudge