You probably do not have a correct setup for your keys.
Try to find your i3 config file (usualy ~/.config/i3/config). Look if there are any XF86somethingsomething keys listed there.
Which keys do you want to use anyway? And what do you expect that should happen when you press them?
Since linux with i3wm is very flexible system you can for example get “A” when you press “sleep” button, you know?
For some reason the first link is not active in the wiki, so it is easy to miss it. You can install the default i3wm config from EOS. I never did, so I can’t tell you how easy and how useful it is
Do you have experienced that the LEDs are not working too?
If yes, it is similar to the problems i had with a Lenovo E15. In the forums of Lenovo I have found a weird advice workaround to solve that problem:
Right after you boot the laptop send it to suspend and then start it again. You will experience that the LEDs are working and all the Fn keys too. This lasts until you reboot.