File system error

Desktop Environments Cinnamon
41

Maybe try unplug the drive

sudo rmmod usb-storage

sudo modprobe usb-storage quirks= 0bc2:3343:u

Reattach the drive and see if you can mount it.

42

well

sudo rmmod usb-storage
rmmod: ERROR: Module usb_storage is in use by: uas
43

Did you unplug the drive first? :thinking:

44

i indeed did
i tried a second time after waiting a little longer, no change
and a third after removing the second external drive

45

Something else must be using that module also. You said you unplugged all the usb drives?

Edit: We can try it a different way also if it doesn’t work.

46

If you want you can try disabling it on boot by adding it to the default grub command line? You have to use nano to edit the file, save the file and then exit nano. Then update grub and reboot. Then plug the drive back in and see if it recognizes it and if you can mount the ntfs partition.

sudo nano /etc/default/grub

add

options usb-storage quirks=0bc2:3343:u

ctrl + o then enter to save
ctrl + x to exit nano

Then run grub update command

sudo grub-mkconfig -o /boot/grub/grub.cfg

Then reboot and plug in the drive and see if usb still works and it recognizes it. Then try access the ntfs partition. If this doesn’t work then we’ll have to remove what you added in the default grub and update it again after removing what you added.

47

adding the line exactly as you explained (at the bottom) (after unplugging the drive)
upon

/etc/default/grub: line 58: options: command not found
48

Hmm? Not sure. Can you post this then?

cat /etc/default/grub | eos-sendlog
49

i removed it again since ti didnt work, but here you go
https://clbin.com/kjVr2

50

Sorry I think i made a mistake you can remove options.

Edit:

usb-storage quirks=0bc2:3343:u
51

same outcome

52

Did you run the grub update command again after adding it back?

53

correct, same outcome after using the update command

54

Strange as that should work? :thinking:

55

You’d want to add it to the GRUB_CMDLINE_LINUX_DEFAULT= line (line #7 or thereabouts). Like this:

GRUB_CMDLINE_LINUX_DEFAULT="quiet loglevel=3 nowatchdog nvme_load=YES usb-storage.quirks=0bc2:3343:u"

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56

I think i made another mistake sorry.

usb-storage.quirks=0bc2:3343:u
57

i did as you asked, the update worked the problem still persists

58

Can i see again with that what you added. Hopefully you haven’t taken it out yet?

sudo dmesg | eos-sendlog
59

I havent.
https://clbin.com/zFfFU

60

Well the error messages are still there but that doesn’t mean that the issue with uas and the drive didn’t cause them? I’m not sure what to suggest at this point?

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