no different so far. cant tell until it finish copied all the files.
could it be that this time no disconnection will occur ? because i am monitoring it ? i meant the laptop could have goes to black screen or power save after several minutes of no activity… and this time i am using the laptop… hence it will not go black screen or something which might affect hdd disconnection.
Do check your power management settings, to make sure there is not a SLEEP happening when powered up. However, I suspect your issue is the USB hub, or the number of devices on it, as hubs have to be powered too.
the hub is powered. i used it on manjaro too, but never have any prob
Sure, but that doesn’t necessarily imply that it has enough power to cope with all the devices running at once. IDK enough about Manjaro to know if they have anything different in the way they handle peripherals, but I doubt that this is the OS’ doing, versus flakey silicon+solder in a USB hub. Do the same tests on Manjaro?
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not same test, but i did do a huge deep search into the hdd from manjaro, which takes minutes… nothing problem occurs.
pls be noted: that i have install multiple DE onto my laptop this installation. hence i have got many notepad software, many screenshot software on it. to try out when i have got time.
i just use xfce only so far, the rest of DE i have no time to touch it yet. however i notice something weird. the screen shot software that came with xfce, which i used yesterday… but today, it show spectacle instead of what i saw yesterday (when i press “print” button)
how come screenshot software change by itself ?
No idea. Don’t use XFCE myself. How about opening a new thread for such a topic, so that those who do could see + answer?
https://forum.endeavouros.com/c/desktop-environments/xfce/25
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i am looking at xfce power manager… i wanted to take a screenshot to save to imgur… but the screenshot app changed to spectacle… hindering me to post to imgur…
the setting was: put to sleep after 10 mins on plugged in…
could this above causing problem ?
i didn’t do the setting, it was preset when i do installation of en.os.
Yes it could.
One of the first things I do when setting up a new OS is configuring the power management to be for my environment, otherwise you’re accepting the DE or distro-parent defaults which are generally deemed to be fine for most people. (Never me, either!)
problem occured.
it prompted "error when getting information for file “/run/media/…”. no such file or directory. however the 6TB hdd is still listed on the left panel.
Listed but not mounted?
dmesg -T | grep disconnect
and
mount
[Di Sep 8 23:31:46 2020] sd 5:0:0:0: [sdb] Very big device. Trying to use READ CAPACITY(16).
[Di Sep 8 23:31:46 2020] sd 5:0:0:0: [sdb] 11721043968 512-byte logical blocks: (6.00 TB/5.46 TiB)
[Di Sep 8 23:31:46 2020] sd 5:0:0:0: [sdb] 4096-byte physical blocks
[Di Sep 8 23:31:46 2020] sd 5:0:0:0: [sdb] Write Protect is off
[Di Sep 8 23:31:46 2020] sd 5:0:0:0: [sdb] Mode Sense: 47 00 10 08
[Di Sep 8 23:31:46 2020] sd 5:0:0:0: [sdb] No Caching mode page found
[Di Sep 8 23:31:46 2020] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[Di Sep 8 23:31:46 2020] sdb: sdb1
[Di Sep 8 23:31:46 2020] sd 5:0:0:0: [sdb] Attached SCSI disk
[Di Sep 8 23:32:22 2020] exFAT-fs (sdb1): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.
[Di Sep 8 23:35:42 2020] audit: type=1130 audit(1599600938.314:416): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=NetworkManager-dispatcher comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Di Sep 8 23:35:52 2020] audit: type=1131 audit(1599600948.617:417): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=NetworkManager-dispatcher comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Di Sep 8 23:41:49 2020] audit: type=1334 audit(1599601305.402:418): prog-id=83 op=LOAD
[Di Sep 8 23:41:49 2020] audit: type=1334 audit(1599601305.402:419): prog-id=84 op=LOAD
[Di Sep 8 23:41:49 2020] audit: type=1130 audit(1599601305.855:420): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=systemd-hostnamed comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Di Sep 8 23:42:19 2020] audit: type=1131 audit(1599601335.904:421): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=systemd-hostnamed comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Di Sep 8 23:42:19 2020] audit: type=1334 audit(1599601335.974:422): prog-id=84 op=UNLOAD
[Di Sep 8 23:42:19 2020] audit: type=1334 audit(1599601335.974:423): prog-id=83 op=UNLOAD
[Mi Sep 9 00:00:28 2020] audit: type=1130 audit(1599602425.050:424): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=shadow comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:00:30 2020] audit: type=1131 audit(1599602426.226:425): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=shadow comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:00:32 2020] audit: type=1130 audit(1599602428.293:426): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=logrotate comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:00:32 2020] audit: type=1131 audit(1599602428.293:427): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=logrotate comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:00:44 2020] audit: type=1130 audit(1599602440.553:428): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=updatedb comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:00:44 2020] audit: type=1131 audit(1599602440.553:429): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=updatedb comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:01:07 2020] audit: type=1130 audit(1599602464.009:430): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=man-db comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:01:07 2020] audit: type=1131 audit(1599602464.009:431): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=man-db comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:05:41 2020] audit: type=1130 audit(1599602737.864:432): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=NetworkManager-dispatcher comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:05:52 2020] audit: type=1131 audit(1599602748.617:433): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=NetworkManager-dispatcher comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[endea-andrew@endea-msi ~]$
$ dmesg -T | grep disconnect
[Di Sep 8 08:08:13 2020] usb 4-1.2: USB disconnect, device number 4
[Di Sep 8 16:34:35 2020] usb 4-1.2: USB disconnect, device number 8
[Di Sep 8 17:26:17 2020] usb 4-1.2: USB disconnect, device number 9
[Di Sep 8 21:14:03 2020] usb 4-1.2: USB disconnect, device number 10
[Di Sep 8 21:14:08 2020] usb 4-1: USB disconnect, device number 2
[Di Sep 8 21:14:09 2020] usb 4-1.1: USB disconnect, device number 3
[Di Sep 8 21:14:09 2020] usb 4-1.2: USB disconnect, device number 11
[Di Sep 8 21:14:09 2020] usb 4-1.4: USB disconnect, device number 5
[Di Sep 8 21:14:09 2020] usb 4-1.4.1: USB disconnect, device number 6
[Di Sep 8 21:14:09 2020] usb 4-1.4.3: USB disconnect, device number 7
[Di Sep 8 21:14:24 2020] usb 4-1.4.1: USB disconnect, device number 16
[Di Sep 8 21:14:24 2020] usb 4-1.4.3: USB disconnect, device number 17
[Di Sep 8 21:14:25 2020] usb 2-1.4: USB disconnect, device number 4
[Di Sep 8 21:14:25 2020] usb 4-1.4: USB disconnect, device number 15
[Di Sep 8 23:30:07 2020] usb 2-1: USB disconnect, device number 2
[Di Sep 8 23:30:07 2020] usb 2-1.1: USB disconnect, device number 3
[Di Sep 8 23:30:07 2020] usb 2-1.1.4: USB disconnect, device number 5
[Di Sep 8 23:30:08 2020] usb 4-1: USB disconnect, device number 12
[Di Sep 8 23:30:08 2020] usb 4-1.1: USB disconnect, device number 13
[Di Sep 8 23:30:08 2020] usb 4-1.2: USB disconnect, device number 14
[Di Sep 8 23:31:27 2020] usb 3-1.5: USB disconnect, device number 3
$ mount
proc on /proc type proc (rw,nosuid,nodev,noexec,relatime)
sys on /sys type sysfs (rw,nosuid,nodev,noexec,relatime)
dev on /dev type devtmpfs (rw,nosuid,relatime,size=8146160k,nr_inodes=2036540,mode=755)
run on /run type tmpfs (rw,nosuid,nodev,relatime,mode=755)
/dev/sda1 on / type ext4 (rw,noatime)
securityfs on /sys/kernel/security type securityfs (rw,nosuid,nodev,noexec,relatime)
tmpfs on /dev/shm type tmpfs (rw,nosuid,nodev)
devpts on /dev/pts type devpts (rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmode=000)
tmpfs on /sys/fs/cgroup type tmpfs (ro,nosuid,nodev,noexec,size=4096k,nr_inodes=1024,mode=755)
cgroup2 on /sys/fs/cgroup/unified type cgroup2 (rw,nosuid,nodev,noexec,relatime,nsdelegate)
cgroup on /sys/fs/cgroup/systemd type cgroup (rw,nosuid,nodev,noexec,relatime,xattr,name=systemd)
pstore on /sys/fs/pstore type pstore (rw,nosuid,nodev,noexec,relatime)
none on /sys/fs/bpf type bpf (rw,nosuid,nodev,noexec,relatime,mode=700)
cgroup on /sys/fs/cgroup/blkio type cgroup (rw,nosuid,nodev,noexec,relatime,blkio)
cgroup on /sys/fs/cgroup/cpuset type cgroup (rw,nosuid,nodev,noexec,relatime,cpuset)
cgroup on /sys/fs/cgroup/perf_event type cgroup (rw,nosuid,nodev,noexec,relatime,perf_event)
cgroup on /sys/fs/cgroup/cpu,cpuacct type cgroup (rw,nosuid,nodev,noexec,relatime,cpu,cpuacct)
cgroup on /sys/fs/cgroup/hugetlb type cgroup (rw,nosuid,nodev,noexec,relatime,hugetlb)
cgroup on /sys/fs/cgroup/memory type cgroup (rw,nosuid,nodev,noexec,relatime,memory)
cgroup on /sys/fs/cgroup/rdma type cgroup (rw,nosuid,nodev,noexec,relatime,rdma)
cgroup on /sys/fs/cgroup/pids type cgroup (rw,nosuid,nodev,noexec,relatime,pids)
cgroup on /sys/fs/cgroup/net_cls,net_prio type cgroup (rw,nosuid,nodev,noexec,relatime,net_cls,net_prio)
cgroup on /sys/fs/cgroup/freezer type cgroup (rw,nosuid,nodev,noexec,relatime,freezer)
cgroup on /sys/fs/cgroup/devices type cgroup (rw,nosuid,nodev,noexec,relatime,devices)
systemd-1 on /proc/sys/fs/binfmt_misc type autofs (rw,relatime,fd=29,pgrp=1,timeout=0,minproto=5,maxproto=5,direct,pipe_ino=13701)
hugetlbfs on /dev/hugepages type hugetlbfs (rw,relatime,pagesize=2M)
mqueue on /dev/mqueue type mqueue (rw,nosuid,nodev,noexec,relatime)
tmpfs on /tmp type tmpfs (rw,nosuid,nodev,size=8155668k,nr_inodes=409600)
debugfs on /sys/kernel/debug type debugfs (rw,nosuid,nodev,noexec,relatime)
tracefs on /sys/kernel/tracing type tracefs (rw,nosuid,nodev,noexec,relatime)
configfs on /sys/kernel/config type configfs (rw,nosuid,nodev,noexec,relatime)
/dev/sda2 on /home type ext4 (rw,noatime)
tmpfs on /run/user/1000 type tmpfs (rw,nosuid,nodev,relatime,size=1631132k,nr_inodes=407783,mode=700,uid=1000,gid=1000)
fusectl on /sys/fs/fuse/connections type fusectl (rw,nosuid,nodev,noexec,relatime)
gvfsd-fuse on /run/user/1000/gvfs type fuse.gvfsd-fuse (rw,nosuid,nodev,relatime,user_id=1000,group_id=1000)
/dev/sdb1 on /run/media/endea-andrew/6TB My Book type exfat (rw,nosuid,nodev,relatime,uid=1000,gid=1000,fmask=0022,dmask=0022,iocharset=utf8,errors=remount-ro,uhelper=udisks2)
ls /run/media/endea-andrew/6TB
- just to check if it can actually read it, as it appears mounted.
$ ls /run/media/endea-andrew/6TB
ls: cannot access '/run/media/endea-andrew/6TB': No such file or directory
$ ls /run/media/endea-andrew/6TB
ls: cannot access '/run/media/endea-andrew/6TB': No such file or directory
however i tried using thunar to access the data in the 6TB hdd, it still able to play video file on it.
Ok, so it really is disconnected. Unplug, replug, then tell me what happens? Use dmesg -T also, and what is your local time there (just so I know when looking at your dmesg logs)?
how can i play video file from the hdd using thunar if it really got disconnected ?
it is 00:22 now… i roughly calc the error was at 00:00 to 00:04
[Mi Sep 9 00:00:28 2020] audit: type=1130 audit(1599602425.050:424): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=shadow comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:00:30 2020] audit: type=1131 audit(1599602426.226:425): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=shadow comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:00:32 2020] audit: type=1130 audit(1599602428.293:426): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=logrotate comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:00:32 2020] audit: type=1131 audit(1599602428.293:427): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=logrotate comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:00:44 2020] audit: type=1130 audit(1599602440.553:428): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=updatedb comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:00:44 2020] audit: type=1131 audit(1599602440.553:429): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=updatedb comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:01:07 2020] audit: type=1130 audit(1599602464.009:430): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=man-db comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:01:07 2020] audit: type=1131 audit(1599602464.009:431): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=man-db comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:05:41 2020] audit: type=1130 audit(1599602737.864:432): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=NetworkManager-dispatcher comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:05:52 2020] audit: type=1131 audit(1599602748.617:433): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=NetworkManager-dispatcher comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[Mi Sep 9 00:21:05 2020] usb 3-1.5: USB disconnect, device number 4
[Mi Sep 9 00:21:05 2020] blk_update_request: I/O error, dev sdb, sector 2048 op 0x1:(WRITE) flags 0x0 phys_seg 1 prio class 0
[Mi Sep 9 00:21:05 2020] Buffer I/O error on dev sdb1, logical block 0, lost async page write
[Mi Sep 9 00:21:17 2020] usb 3-1.5: new high-speed USB device number 5 using ehci-pci
[Mi Sep 9 00:21:17 2020] usb 3-1.5: New USB device found, idVendor=1058, idProduct=25ee, bcdDevice=40.04
[Mi Sep 9 00:21:17 2020] usb 3-1.5: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[Mi Sep 9 00:21:17 2020] usb 3-1.5: Product: My Book 25EE
[Mi Sep 9 00:21:17 2020] usb 3-1.5: Manufacturer: Western Digital
[Mi Sep 9 00:21:17 2020] usb 3-1.5: SerialNumber: 575835314431373546373256
[Mi Sep 9 00:21:17 2020] usb-storage 3-1.5:1.0: USB Mass Storage device detected
[Mi Sep 9 00:21:17 2020] scsi host5: usb-storage 3-1.5:1.0
[Mi Sep 9 00:21:18 2020] scsi 5:0:0:0: Direct-Access WD My Book 25EE 4004 PQ: 0 ANSI: 6
[Mi Sep 9 00:21:18 2020] scsi 5:0:0:1: Enclosure WD SES Device 4004 PQ: 0 ANSI: 6
[Mi Sep 9 00:21:18 2020] sd 5:0:0:0: Attached scsi generic sg1 type 0
[Mi Sep 9 00:21:18 2020] ses 5:0:0:1: Attached Enclosure device
[Mi Sep 9 00:21:18 2020] ses 5:0:0:1: Attached scsi generic sg2 type 13
[Mi Sep 9 00:21:18 2020] sd 5:0:0:0: [sdb] Spinning up disk...
[Mi Sep 9 00:21:18 2020] ses 5:0:0:1: Wrong diagnostic page; asked for 1 got 8
[Mi Sep 9 00:21:18 2020] ses 5:0:0:1: Failed to get diagnostic page 0x1
[Mi Sep 9 00:21:18 2020] ses 5:0:0:1: Failed to bind enclosure -19
[Mi Sep 9 00:21:19 2020] ..........ready
[Mi Sep 9 00:21:28 2020] sd 5:0:0:0: [sdb] Very big device. Trying to use READ CAPACITY(16).
[Mi Sep 9 00:21:28 2020] sd 5:0:0:0: [sdb] 11721043968 512-byte logical blocks: (6.00 TB/5.46 TiB)
[Mi Sep 9 00:21:28 2020] sd 5:0:0:0: [sdb] 4096-byte physical blocks
[Mi Sep 9 00:21:28 2020] sd 5:0:0:0: [sdb] Write Protect is off
[Mi Sep 9 00:21:28 2020] sd 5:0:0:0: [sdb] Mode Sense: 47 00 10 08
[Mi Sep 9 00:21:28 2020] sd 5:0:0:0: [sdb] No Caching mode page found
[Mi Sep 9 00:21:28 2020] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[Mi Sep 9 00:21:29 2020] sdb: sdb1
[Mi Sep 9 00:21:29 2020] sd 5:0:0:0: [sdb] Attached SCSI disk