Cannot mount my ntfs USB harddrive

Desktop Environments Plasma
1

… hi, since yesterday i cannot mount my ntfs USB harddrive; other sticks with ntfs works normal & when i use my laptop this harddrive works correctly;

here are some terminal outputs:

sudo fdisk -l
[sudo] Passwort für terrorizer: 
Festplatte /dev/sda: 931,51 GiB, 1000204886016 Bytes, 1953525168 Sektoren
Festplattenmodell: ST1000VM002-1ET1
Einheiten: Sektoren von 1 * 512 = 512 Bytes
Sektorgröße (logisch/physikalisch): 512 Bytes / 4096 Bytes
E/A-Größe (minimal/optimal): 4096 Bytes / 4096 Bytes
Festplattenbezeichnungstyp: dos
Festplattenbezeichner: 0x2a36203d

Gerät      Boot Anfang       Ende   Sektoren  Größe Kn Typ
/dev/sda1  *      2048 1953520064 1953518017 931,5G 83 Linux


Festplatte /dev/sdb: 465,76 GiB, 500107862016 Bytes, 976773168 Sektoren
Festplattenmodell: 2105            
Einheiten: Sektoren von 1 * 512 = 512 Bytes
Sektorgröße (logisch/physikalisch): 512 Bytes / 4096 Bytes
E/A-Größe (minimal/optimal): 4096 Bytes / 4096 Bytes
Festplattenbezeichnungstyp: dos
Festplattenbezeichner: 0xa75b10f4

Gerät      Boot Anfang      Ende  Sektoren  Größe Kn Typ
/dev/sdb1         2048 976773119 976771072 465,8G  7 HPFS/NTFS/exFAT


udisksctl mount -b /dev/sdb1
Error mounting /dev/sdb1: GDBus.Error:org.freedesktop.UDisks2.Error.Failed: Error mounting /dev/sdb1 at /run/media/terrorizer/TV: wrong fs type, bad option, bad superblock on /dev/sdb1, missing codepage or helper program, or other error
2

Do you use this drive on windows also? Is hibernation disabled on Windows? That may be the issue? :man_shrugging:

3

I have the exact same error appearing when trying to mount my NTFS drive. Mounts fine on Windows tho. I did do an update earlier this afternoon (at aprox. 3:30 PM EDT), so I’m assuming it has to do with that. Did you also do an update recently?

4

Do you have the ntfs-3g package installed?

5

OK well as it turns out I can still mount the drive in the terminal using:

sudo mount /dev/sda1 /mnt

I still can’t mount it in Dolphin, nor without the /mnt flag, but it works until this hopefully gets fixed in a future update. Maybe this could work for you too? (Assuming you’re having the same issue as me)

6

… no, i only use Linux on all my machines !!!

7

… with this i can mount the harddrive; curious :confused:

8

yes

9

FS#79760 - [udisks2] fails on startup since update 2.9.4-4 → 2.10.1-1

… this was a tip in the german subforum, but i don’t know the commands to do so >>> any help ???

10

You can use the downgrade command.

sudo downgrade (package)

11

Some ntfs SSD drives may not be mounted after system-upgrade from 6.5.3 to 6.5.4
Downgrade the following three newer versions of app or libs will solve the problem.

$ sudo env DOWNGRADE_FROM_ALA=1 downgrade libblockdev libva-utils udisks2

extra/libblockdev 2.28-4 → 3.0.3-4 ===================== causes error - - downgrade to 2.28-4
extra/libva-utils 2.19.0-1 → 2.20.0-1 ============================== causes error - - downgrade to 2.19.0-1
extra/udisks2 2.9.4-4 → 2.10.1-1 =============================== causes error - - downgrade to 2.9.4-4

12

Not sure what this is?

That’s not the proper command.

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13

I have the same error on a newly installed KDE instance just now.
Any idea how to resolve?

14

For the time being downgrade as mentioned

Have seen a few issues arising around this the last few days and can’t test myself as I have nothing formatted to NTFS but this seems to be the most common answer

15

I tested all upgraded packages one by one and found the three packages which caused mounting errors after system upgrade.
The downgrade command is the same as yours except the additional environmental variable ‘DOWNGRADE_FROM_ALA=1’.
I uses thunars in XFCE. The downgrade works in liya, Archbang, Cole, Novos, Arch, Reborn, Storm, Carli, Archcraft.

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16

… this command solved my problems without downgrading:

sudo ntfsfix -d /dev/sdb1
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