USB Drive not mounting

General system Newbie
1

I’ve got a new USB drive that isn’t mounting nor can I see it in the file explorer. When I run lsusb I can see it listed.

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0bda:5650 Realtek Semiconductor Corp. Integrated Webcam_HD
Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
Bus 001 Device 004: ID 0a5c:5832 Broadcom Corp. 5880
Bus 001 Device 011: ID 0781:5575 SanDisk Corp. Cruzer Glide
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

When I run df I can’t see it listed:

Filesystem     1K-blocks      Used Available Use% Mounted on
/dev/nvme0n1p2 959291696 489163472 421325144  54% /
devtmpfs            4096         0      4096   0% /dev
tmpfs           16373012     25772  16347240   1% /dev/shm
efivarfs             384        77       303  21% /sys/firmware/efi/efivars
tmpfs            6549208      1608   6547600   1% /run
tmpfs           16373012      8564  16364448   1% /tmp
/dev/nvme0n1p1   1021984    120384    901600  12% /efi
tmpfs            3274600      2492   3272108   1% /run/user/1000

Here is the lspci printout:

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:15.2 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #2 (rev 21)
00:15.3 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #3 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:16.3 Serial controller: Intel Corporation Sunrise Point-LP Active Management Technology - SOL (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1)
00:1c.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #3 (rev f1)
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC/eSPI Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (4) I219-LM (rev 21)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)
03:00.0 Non-Volatile memory controller: Micron/Crucial Technology P1 NVMe PCIe SSD[Frampton] (rev 03)

Any help would be much appreciated!

2

what happens if you check it with GParted?

3

What’s the output of lsblk?

4

I checked it with GParted and I can’t get it to show up under devices.

5 
NAME        MAJ:MIN RM   SIZE RO TYPE MOUNTPOINTS
nvme0n1     259:0    0 931.5G  0 disk 
├─nvme0n1p1 259:1    0  1000M  0 part /efi
└─nvme0n1p2 259:2    0 930.5G  0 part /
6

Try a different USB port or another PC. If it doesn’t show it could be possible the drive is broken. What manufacturer is it?

7

It’s a SanDisk Corp. Cruzer Glide, brand new. I’ve tried all the ports and it doesn’t make a difference. I can see the light blinking on the USB drive but aside from that no other activity. Later on today in the morning I’m gonna try it on another laptop and see what results I get. Appreciate all the help.

8

Got it sorted out. Plugged it into a Windows laptop and formatted it. Appreciate everyone chiming in!