Unable to start bluetooth service

[ricklinux]

Are all the bluetooth packages installed?

sudo pacman -S --needed bluez bluez-utils

Edit:

sudo bluetoothctl power on

[Schmitz]

I’ll have to try this tomorrow morning, Bluetooth packages are installed but I’ll double check.

[ricklinux]

lsusb -t

[Schmitz]

schmitz@schmitz-x570aorusultra ~]$ sudo pacman -S --needed bluez bluez-utils
warning: bluez-5.66-1 is up to date -- skipping
warning: bluez-utils-5.66-1 is up to date -- skipping
 there is nothing to do
[schmitz@schmitz-x570aorusultra ~]$ lsusb -t
/:  Bus 06.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 10000M
/:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 480M
    |__ Port 3: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
    |__ Port 3: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M
    |__ Port 4: Dev 3, If 0, Class=Audio, Driver=snd-usb-audio, 12M
    |__ Port 4: Dev 3, If 1, Class=Audio, Driver=snd-usb-audio, 12M
    |__ Port 4: Dev 3, If 2, Class=Audio, Driver=snd-usb-audio, 12M
    |__ Port 4: Dev 3, If 3, Class=Human Interface Device, Driver=usbhid, 12M
/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 10000M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 480M
    |__ Port 6: Dev 6, If 0, Class=Hub, Driver=hub/4p, 480M
        |__ Port 3: Dev 7, If 0, Class=Human Interface Device, Driver=usbhid, 12M
        |__ Port 3: Dev 7, If 1, Class=Human Interface Device, Driver=usbhid, 12M
        |__ Port 3: Dev 7, If 2, Class=Human Interface Device, Driver=usbhid, 12M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 10000M
    |__ Port 1: Dev 2, If 0, Class=Video, Driver=uvcvideo, 5000M
    |__ Port 1: Dev 2, If 1, Class=Video, Driver=uvcvideo, 5000M
    |__ Port 1: Dev 2, If 2, Class=Audio, Driver=snd-usb-audio, 5000M
    |__ Port 1: Dev 2, If 3, Class=Audio, Driver=snd-usb-audio, 5000M
    |__ Port 1: Dev 2, If 4, Class=Vendor Specific Class, Driver=, 5000M
    |__ Port 1: Dev 2, If 5, Class=Human Interface Device, Driver=usbhid, 5000M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 480M
    |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
    |__ Port 6: Dev 3, If 0, Class=Hub, Driver=hub/4p, 480M
[schmitz@schmitz-x570aorusultra ~]$ systemctl start bluetooth
[schmitz@schmitz-x570aorusultra ~]$ systemctl status bluetooth
○ bluetooth.service - Bluetooth service
     Loaded: loaded (/usr/lib/systemd/system/bluetooth.service; enabled; preset: disabled)
     Active: inactive (dead)
       Docs: man:bluetoothd(8)

feb 19 08:01:39 schmitz-x570aorusultra systemd[1]: Bluetooth service was skipped because of an unmet condition check (ConditionPathIsDirectory=/sys/class/bluetooth).
feb 19 08:06:57 schmitz-x570aorusultra systemd[1]: Bluetooth service was skipped because of an unmet condition check (ConditionPathIsDirectory=/sys/class/bluetooth).

and

sudo bluetoothctl power on

doesn’t do anything

[anon92589110]

So, I searched the internet a bit again. I came across various people who had the exact same issue in a lot of other distros. I read in forums of Manjaro, PopOS, Ubuntu, Linux Mint, openSUSE, Arch and also EndeavourOS.

The good thing is: the problem disappeared in most of the cases. The bad thing is: Nobody knew why. It just randomly worked again…

Now I found a hint here: https://forum.level1techs.com/t/aorus-master-x570-ubuntu-bluetooth/152747

Seems like in that case switching off the computer, unplugging the PSU, waiting for 2 minutes, plugging it back in and switching it on solved it.

[Schmitz]

this is a really weird fix, but imma give it a go right now.

[Schmitz]

holy sh*t that worked, bluetooth is back and it seems to be more responsive. Can’t believe this actually worked. So it’s a Gigabyte problem, not a linux problem.

Thank you so much for all the research! Very much appreciated!

[anon92589110]

I was questioning myself when giving the hint

Thanks for the reply. Nice that it works

[ricklinux]

I see this motherboard has WiFi built onboard. This makes sense now. I have seen this issue before and forgot all about it. Glad you got it resolved thanks to @anon92589110 for mentioning it.

[Schmitz]

Yeah imma be honest I would have NEVER thought of such a fix. I was already thinking that I have a faulty mb.

[ricklinux]

I don’t recall if it was the same Gigabyte Aorus motherboard or another brand but i do recall this issue now since it’s been mentioned. I know there are a few other users I’ve seen in the past with some Gigabyte boards. It may have been the Aorus Elite AX.

[Schmitz]

yeah and it’s a really shitty issue, I am one of the happy cases because I posted about it on a forum and other people helped me in solving this, but most people will never find out what the cause is.

[fbodymechanic]

That sounds like some sort of hardware issue where like it overheats and shuts itself off or some very random strange thing. But, if it works, it works. Albeit, wildly erratic.