Touchpad cursor cannot move but can click

sbs · June 10, 2022, 5:57pm

I am using kde wayland and it runs pretty smoothly. I previously used fedora gnome and had the same issue. While using touchpad all of a sudden the cursor gets stuck and i cannot move it.

Whenever I try to move the cursor it keeps on clicking as well. I can even use 2 finger tap as right click. This issue resolves once i reboot only to occur once more. I have tried ubuntu fedora and now endeavouros but still the issue persists. No matter how much I try I cannot figure this out.

Here is uname output:

$ uname -a
Linux sagar-aspiree5575g 5.18.2-zen1-1-zen #1 ZEN SMP PREEMPT_DYNAMIC Mon, 06 Jun 2022 19:59:01 +0000 x86_64 GNU/Linux

Here is cat output:

$ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input0
U: Uniq=
H: Handlers=kbd event0 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1 
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input2
U: Uniq=
H: Handlers=event2 
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3
U: Uniq=
H: Handlers=kbd event3 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=sysrq kbd leds event4 rfkill 
B: PROP=0
B: EV=120013
B: KEY=10000 c020000000000 0 0 700f02000003 3802078f870f401 febfffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0010 Vendor=001f Product=0001 Version=0100
N: Name="PC Speaker"
P: Phys=isa0061/input0
S: Sysfs=/devices/platform/pcspkr/input/input10
U: Uniq=
H: Handlers=kbd event9 
B: PROP=0
B: EV=40001
B: SND=6

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input11
U: Uniq=
H: Handlers=kbd event10 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:32/LNXVIDEO:01/input/input12
U: Uniq=
H: Handlers=kbd event11 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Acer WMI hotkeys"
P: Phys=wmi/input0
S: Sysfs=/devices/virtual/input/input13
U: Uniq=
H: Handlers=kbd event12 rfkill 
B: PROP=0
B: EV=13
B: KEY=1c0000 0 0 0 0 1600800000c00 300000 10000000000000 0
B: MSC=10

I: Bus=0018 Vendor=04f3 Product=3019 Version=0100
N: Name="ELAN0501:00 04F3:3019 Mouse"
P: Phys=i2c-ELAN0501:00
S: Sysfs=/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-0/i2c-ELAN0501:00/0018:04F3:3019.0003/input/input14
U: Uniq=
H: Handlers=event7 mouse1 
B: PROP=0
B: EV=17
B: KEY=30000 0 0 0 0
B: REL=1943
B: MSC=10

I: Bus=0018 Vendor=04f3 Product=3019 Version=0100
N: Name="ELAN0501:00 04F3:3019 Touchpad"
P: Phys=i2c-ELAN0501:00
S: Sysfs=/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-0/i2c-ELAN0501:00/0018:04F3:3019.0003/input/input15
U: Uniq=
H: Handlers=event8 mouse2 
B: PROP=5
B: EV=1b
B: KEY=e520 10000 0 0 0 0
B: ABS=2e0800000000003
B: MSC=20

I: Bus=0003 Vendor=04f2 Product=b573 Version=9201
N: Name="HD WebCam: HD WebCam"
P: Phys=usb-0000:00:14.0-7/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-7/1-7:1.0/input/input16
U: Uniq=
H: Handlers=kbd event13 
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Front Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input17
U: Uniq=
H: Handlers=event14 
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input18
U: Uniq=
H: Handlers=event15 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input19
U: Uniq=
H: Handlers=event16 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input20
U: Uniq=
H: Handlers=event17 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=9"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input21
U: Uniq=
H: Handlers=event18 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=10"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input22
U: Uniq=
H: Handlers=event19 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0003 Vendor=093a Product=2533 Version=0111
N: Name="PixArt OpticalMouse"
P: Phys=usb-0000:00:14.0-4/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:093A:2533.0004/input/input23
U: Uniq=
H: Handlers=event5 mouse0 
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=903
B: MSC=10

I: Bus=0003 Vendor=093a Product=2533 Version=0111
N: Name="PixArt OpticalMouse Keyboard"
P: Phys=usb-0000:00:14.0-4/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.1/0003:093A:2533.0005/input/input25
U: Uniq=
H: Handlers=sysrq kbd event6 
B: PROP=0
B: EV=10001f
B: KEY=306ff 0 0 483ffff17aff32d bfd4444600000000 1 130ff38b17c007 ffff7bfad9415fff febeffdfffefffff fffffffffffffffe
B: REL=1040
B: ABS=100000000
B: MSC=10

Here is xinput output:

$ xinput
WARNING: running xinput against an Xwayland server. See the xinput man page for details.
⎡ Virtual core pointer                          id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ xwayland-pointer:10                       id=6    [slave  pointer  (2)]
⎜   ↳ xwayland-relative-pointer:10              id=7    [slave  pointer  (2)]
⎜   ↳ xwayland-pointer-gestures:10              id=8    [slave  pointer  (2)]
⎜   ↳ xwayland-touch:10                         id=10   [slave  pointer  (2)]
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ xwayland-keyboard:10

Thank you for your time!

petsam · June 10, 2022, 10:05pm

Wayland on KDE has currently several open issues.
I would suggest you check upstream bug reports and contribute with your info (if you find a similar report to your issue), or create a new bug report.

Post your findings, if you have found something that would help other users too.

If this is on Gnome too, you might consider it’s a HW problem, or a BIOS configuration setting.

sbs · June 11, 2022, 3:59am

Oh i forgot to add but there wasnt this issue on manjaro. I think I was using rt kernel. Does that have anything to do with this issue?

rootiens · June 11, 2022, 5:39am

i have acer aspire series (f5 573g) as well, thats the problem i had/have in every distro ive tested

the only stable solution i found was, changing touchpad to basic in bios ( for my bios, its in second page, change from advanced to basic and you’ll be fine)

sbs · June 11, 2022, 3:54pm

Yeah but it is not actually a fix. It would mean that I wouldn’t be able to use all the gestures and full functionality of my touchpad. I dont think it is hardware problem if it gets fixed after reboot.

sbs · June 11, 2022, 3:54pm

Would it be hw issue if it gets fixed after reboot?

rootiens · June 11, 2022, 4:09pm

yeah not a actual fix but, “for me” it gets the job done, and idc about gestures since im using WMs and barely use touchpad/mouse
and about reboot, mine gets disabled randomly, sometimes 1sec after reboot, sometimes 20mins, sometimes 10mins etc

petsam · June 11, 2022, 5:30pm

If it is fixed with a BIOS setting, it is a proper fix, not a workaround. Every HW/firmware is different.

sbs · June 12, 2022, 6:12pm

I tried downloading the missing firmware shown in warnings during update and there wasn’t this issue for nearly a whole day.
I was about to call this issue solved when it happened again. This was very soul crushing. I want to use linux permanently but with such annoying problem as this I dont think it will be possible.
Is there any other way this can get addressed?
Basic mode means I have to forget about gestures let alone use scrolling.

rootiens · June 12, 2022, 7:13pm

What’s wrong with scrolling? I can two finger scroll with basic