System unresponsive after idle

General system Newbie
1

Is anyone else having issues recently with an unresponsive system after leaving your system idle overnight? This issue only started recently, after an update. I have my system configured not to sleep or hibernate when idle; I often just lock it and leave it on overnight. Lately, when I come back to the machine in the morning, the screen is black when I turn on my monitor and the machine is unresponsive to input.

System Info:

inxi -FAZ --no-host

System:
  Kernel: 7.1.3-arch1-2 arch: x86_64 bits: 64
  Desktop: KDE Plasma v: 6.7.2 Distro: EndeavourOS
Machine:
  Type: Desktop System: Gigabyte product: X570 I AORUS PRO WIFI v: -CF
    serial: <superuser required>
  Mobo: Gigabyte model: X570 I AORUS PRO WIFI serial: <superuser required>
    Firmware: UEFI vendor: American Megatrends LLC. v: F36d date: 07/20/2022
CPU:
  Info: 8-core model: AMD Ryzen 7 2700X bits: 64 type: MT MCP cache: L2: 4 MiB
  Speed (MHz): avg: 2200 min/max: 2200/4350 cores: 1: 2200 2: 2200 3: 2200
    4: 2200 5: 2200 6: 2200 7: 2200 8: 2200 9: 2200 10: 2200 11: 2200 12: 2200
    13: 2200 14: 2200 15: 2200 16: 2200
Graphics:
  Device-1: Advanced Micro Devices [AMD/ATI] Navi 21 [Radeon RX 6800/6800 XT
    / 6900 XT] driver: amdgpu v: kernel
  Device-2: Logitech BRIO Ultra HD Webcam
    driver: hid-generic,snd-usb-audio,usbhid,uvcvideo type: USB
  Display: wayland server: X.org v: 1.21.1.24 with: Xwayland v: 24.1.13
    compositor: kwin_wayland driver: X: loaded: amdgpu
    unloaded: modesetting,radeon dri: radeonsi gpu: amdgpu
    resolution: 2560x1440~144Hz
  API: EGL v: 1.5 drivers: radeonsi,swrast
    platforms: gbm,wayland,x11,surfaceless,device
  API: OpenGL v: 4.6 vendor: amd mesa v: 26.1.4-arch1.1 renderer: AMD
    Radeon RX 6800 (radeonsi navi21 ACO DRM 3.64 7.1.3-arch1-2)
  API: Vulkan v: 1.4.350 drivers: radv surfaces: N/A
  Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
    de: kscreen-console,kscreen-doctor gpu: radeontop wl: wayland-info
    x11: xdpyinfo, xprop, xrandr
Audio:
  Device-1: Advanced Micro Devices [AMD/ATI] Navi 21/23 HDMI/DP Audio
    driver: snd_hda_intel
  Device-2: BEHRINGER GmbH UMC404HD 192k driver: snd-usb-audio type: USB
  Device-3: Logitech BRIO Ultra HD Webcam
    driver: hid-generic,snd-usb-audio,usbhid,uvcvideo type: USB
  API: ALSA v: k7.1.3-arch1-2 status: kernel-api
  Server-1: PipeWire v: 1.6.7 status: active
Network:
  Device-1: Intel I211 Gigabit Network driver: igb
  IF: enp5s0 state: up speed: 1000 Mbps duplex: full mac: d8:5e:d3:83:a7:dc
  Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi
  IF: wlan0 state: down mac: 46:6a:fd:fd:d3:1e
  IF-ID-1: virbr0 state: down mac: 52:54:00:08:ae:49
Bluetooth:
  Device-1: Intel AX200 Bluetooth driver: btusb type: USB
  Report: btmgmt ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: 68:54:5A:D2:38:AD bt-v: 5.2
Drives:
  Local Storage: total: 4.3 TiB used: 2.7 TiB (62.8%)
  ID-1: /dev/nvme0n1 vendor: Corsair model: MP400 size: 1.82 TiB
  ID-2: /dev/nvme1n1 vendor: Corsair model: MP400 size: 1.82 TiB
  ID-3: /dev/sda vendor: PNY model: CS1311 480GB SSD size: 447.13 GiB
  ID-4: /dev/sdb vendor: Samsung model: SSD 860 EVO 250GB size: 232.89 GiB
Partition:
  ID-1: / size: 931.02 GiB used: 522.47 GiB (56.1%) fs: btrfs
    dev: /dev/nvme0n1p2
  ID-2: /boot/efi size: 998 MiB used: 636 KiB (0.1%) fs: vfat
    dev: /dev/nvme0n1p1
  ID-3: /home size: 931.02 GiB used: 530.97 GiB (57.0%) fs: btrfs
    dev: /dev/nvme0n1p3
  ID-4: /var/log size: 931.02 GiB used: 522.47 GiB (56.1%) fs: btrfs
    dev: /dev/nvme0n1p2
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 52.1 C mobo: 44.0 C gpu: amdgpu temp: 57.0 C
  Fan Speeds (rpm): N/A gpu: amdgpu fan: 0
Info:
  Memory: total: 64 GiB note: est. available: 62.71 GiB used: 4.95 GiB (7.9%)
  Processes: 540 Uptime: 13m Shell: Zsh inxi: 3.3.41
2

I would update the motherboard bios. There are 9 or 10 newer versions than your currently listed one dated 2022 version F36d. This may or may not help with that issue but is important since there are newer AMD AGESA and other security issues.

3

Thanks, I’ll do that.

4

You can do that using the Q-flash utility directly from the bios settings after downloading the updated bios and putting the file on a usb drive.

5

@Nathan

My systems if left idle shut down into a sleep low power type state. I have an x570 motherboard but newer Ryzen processor and a B550 motherboard also. Both work the same way with no issues restarting them by pressing the power button. They come back to where they were.

Edit: I am using a swap file and have not set any special settings for power management.

Screenshot_20260714_111405
Screenshot_20260714_1114051060×808 82.4 KB

6

I updated the BIOS but I’m now in GRUB rescue mode :confused:

symbol grub_memcpy not found

I figure I’ll have to chroot in and re-install GRUB.

8

The system is back in a bootable state; I’ll follow up as to whether the BIOS update has done anything to help the original issue. Thanks!

9

Yes, this happens frequently. I just did a Bios update on one of my MSI motherboards and had to reinstall grub and run the update grub command to get it back.

10

Unfortunately, the issue occurred again this morning.

11

I think this is related to the Cpu. Go into the UEFI Bios under advanced settings and set AMD CBS or Cpu configuration power supply idle control to Typical Current Idle. If idle freeze continues set Global C state control to disabled.

Or you can try a kernel parameter in the command line either

processor.max_cstate=5

Or

processor.max_cstate=1

If you are using grub add one of the parameters to the command line in /etc/default/grub and then run the grub update command. sudo grub-mkconfig -o /boot/grub/grub.cfg

If using systemd-boot then you add it to the command line in /etc/kernel/cmdline and run the command sudo reinstall-kernels

Edit: Make sure you reboot after adding and updating with a parameter.

I hope one of these solutions will work for you.