System stopped getting Internet Conection after update

General system Newbie
1

Hy, I’m having troubles getting my system to connect to the Internet after an update, can’t remember but it was net related. The system can get connection on the Live Desktop, but after a fresh install the issue persist
Can you help me?
I’m using Wayland on Gnome 43.4, I’m using the default network settings for the Gnome DE.

Here’s the output of “inxi -Fz”:

System:
  Kernel: 6.2.12-zen1-1-zen arch: x86_64 bits: 64 Desktop: GNOME v: 43.4
    Distro: EndeavourOS
Machine:
  Type: Desktop Mobo: Micro-Star model: B450 GAMING PRO CARBON AC (MS-7B85)
    v: 1.0 serial: <superuser required> UEFI: American Megatrends LLC. v: 1.F9
    date: 05/25/2022
CPU:
  Info: 16-core model: AMD Ryzen 9 5950X bits: 64 type: MT MCP cache:
    L2: 8 MiB
  Speed (MHz): avg: 2318 min/max: 2200/5083 cores: 1: 2200 2: 2200 3: 2200
    4: 2200 5: 2200 6: 2200 7: 2200 8: 2200 9: 2200 10: 2200 11: 3599 12: 2200
    13: 2200 14: 2200 15: 2200 16: 2200 17: 2200 18: 3400 19: 2200 20: 2200
    21: 2200 22: 2200 23: 2200 24: 2200 25: 3400 26: 2200 27: 2200 28: 2200
    29: 2200 30: 2200 31: 2200 32: 2200
Graphics:
  Device-1: AMD Ellesmere [Radeon RX 470/480/570/570X/580/580X/590]
    driver: amdgpu v: kernel
  Display: wayland server: X.org v: 1.21.1.8 with: Xwayland v: 23.1.1
    compositor: gnome-shell driver: gpu: amdgpu resolution: no compositor data
    resolution: 1920x1080
  API: EGL/GBM Message: No known Wayland EGL/GBM data sources.
Audio:
  Device-1: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590]
    driver: snd_hda_intel
  Device-2: AMD Starship/Matisse HD Audio driver: snd_hda_intel
  API: ALSA v: k6.2.12-zen1-1-zen status: kernel-api
  Server-1: PipeWire v: 0.3.69 status: active
Network:
  Device-1: Intel Wireless-AC 9260 driver: iwlwifi
  IF: wlan0 state: up mac: <filter>
  Device-2: Intel I211 Gigabit Network driver: igb
  IF: enp34s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel Wireless-AC 9260 Bluetooth Adapter type: USB driver: btusb
  Report: rfkill ID: hci0 rfk-id: 0 state: down bt-service: disabled
    rfk-block: hardware: no software: no address: see --recommends
Drives:
  Local Storage: total: 3.42 TiB used: 1.79 TiB (52.3%)
  ID-1: /dev/nvme0n1 vendor: Sabrent model: Rocket 4.0 500GB
    size: 465.76 GiB
  ID-2: /dev/nvme1n1 vendor: A-Data model: SX8200PNP size: 238.47 GiB
  ID-3: /dev/sda vendor: Seagate model: ST1000LM048-2E7172 size: 931.51 GiB
  ID-4: /dev/sdb type: USB vendor: Seagate model: Expansion Desk
    size: 1.82 TiB
Partition:
  ID-1: / size: 464.77 GiB used: 11.26 GiB (2.4%) fs: f2fs dev: /dev/nvme0n1p2
Swap:
  ID-1: swap-1 type: file size: 512 MiB used: 0 KiB (0.0%) file: /swapfile
Sensors:
  System Temperatures: cpu: 35.8 C mobo: N/A gpu: amdgpu temp: 51.0 C
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 774
Info:
  Processes: 492 Uptime: 10m Memory: 15.54 GiB used: 1.68 GiB (10.8%)
  Shell: Zsh inxi: 3.3.26

And the output of “sudo systemctl status NetworkManager.service”:

NetworkManager.service - Network Manager
     Loaded: loaded (/usr/lib/systemd/system/NetworkManager.service; enabled; preset: d>
     Active: active (running) since Sat 2023-04-22 13:23:28 CST; 10min ago
       Docs: man:NetworkManager(8)
   Main PID: 836 (NetworkManager)
      Tasks: 4 (limit: 19068)
     Memory: 18.0M
        CPU: 166ms
     CGroup: /system.slice/NetworkManager.service
             └─836 /usr/bin/NetworkManager --no-daemon

abr 22 13:23:32 indianaroy-endevour NetworkManager[836]: <info>  [1682191412.5145] dhcp>
abr 22 13:23:32 indianaroy-endevour NetworkManager[836]: <info>  [1682191412.5185] devi>
abr 22 13:23:32 indianaroy-endevour NetworkManager[836]: <info>  [1682191412.5195] devi>
abr 22 13:23:32 indianaroy-endevour NetworkManager[836]: <info>  [1682191412.5195] devi>
abr 22 13:23:32 indianaroy-endevour NetworkManager[836]: <info>  [1682191412.5199] devi>
abr 22 13:23:32 indianaroy-endevour NetworkManager[836]: <info>  [1682191412.5201] mana>
abr 22 13:23:33 indianaroy-endevour NetworkManager[836]: <info>  [1682191413.5658] dhcp>
abr 22 13:23:33 indianaroy-endevour NetworkManager[836]: <info>  [1682191413.5736] dhcp>
abr 22 13:23:36 indianaroy-endevour NetworkManager[836]: <info>  [1682191416.9307] dhcp>
abr 22 13:23:36 indianaroy-endevour NetworkManager[836]: <info>  [1682191416.9384] dhcp>
...skipping...
● NetworkManager.service - Network Manager
     Loaded: loaded (/usr/lib/systemd/system/NetworkManager.service; enabled; preset: d>
     Active: active (running) since Sat 2023-04-22 13:23:28 CST; 10min ago
       Docs: man:NetworkManager(8)
   Main PID: 836 (NetworkManager)
      Tasks: 4 (limit: 19068)
     Memory: 18.0M
        CPU: 166ms
     CGroup: /system.slice/NetworkManager.service
             └─836 /usr/bin/NetworkManager --no-daemon

abr 22 13:23:32 indianaroy-endevour NetworkManager[836]: <info>  [1682191412.5145] dhcp>
abr 22 13:23:32 indianaroy-endevour NetworkManager[836]: <info>  [1682191412.5185] devi>
abr 22 13:23:32 indianaroy-endevour NetworkManager[836]: <info>  [1682191412.5195] devi>
abr 22 13:23:32 indianaroy-endevour NetworkManager[836]: <info>  [1682191412.5195] devi>
abr 22 13:23:32 indianaroy-endevour NetworkManager[836]: <info>  [1682191412.5199] devi>
abr 22 13:23:32 indianaroy-endevour NetworkManager[836]: <info>  [1682191412.5201] mana>
abr 22 13:23:33 indianaroy-endevour NetworkManager[836]: <info>  [1682191413.5658] dhcp>
abr 22 13:23:33 indianaroy-endevour NetworkManager[836]: <info>  [1682191413.5736] dhcp>
abr 22 13:23:36 indianaroy-endevour NetworkManager[836]: <info>  [1682191416.9307] dhcp>
abr 22 13:23:36 indianaroy-endevour NetworkManager[836]: <info>  [1682191416.9384] dhcp>

Thanks

2

Hi, anyone knows how to downgrade networkmanager offline?
When looking when the latest update when live it matches with the time I started with the Issue
I tried installing OpenSuse and the issue still happens
I hope anyone can help, please

3

Did you not try using downgrade online.

sudo downgrade networkmanager

Select the package you want to downgrade to.

Edit: downgrade package has to be installed

4

Because I tried a fresh install to see if it fixed the issue it only shows the latest version of networkmanager

5

You need to make your terminal wider before you run systemctl status. All the messages are not showing.

6

shame you jump new install. when all need is read

" https://wiki.archlinux.org/title/Downgrading_packages " just for reference :innocent:

EDit. i leave this here

" https://wiki.archlinux.org/title/Arch_Linux_Archive " :innocent: (section 1) just for reference

7 
● NetworkManager.service - Network Manager
     Loaded: loaded (/usr/lib/systemd/system/NetworkManager.service; enabled; preset: disabled)
     Active: active (running) since Fri 2023-04-28 10:25:23 CST; 3min 26s ago
       Docs: man:NetworkManager(8)
   Main PID: 838 (NetworkManager)
      Tasks: 4 (limit: 19068)
     Memory: 15.7M
        CPU: 100ms
     CGroup: /system.slice/NetworkManager.service
             └─838 /usr/bin/NetworkManager --no-daemon

abr 28 10:25:27 indianaroy-endevour NetworkManager[838]: <info>  [1682699127.4638] dhcp4 (wlan0): state changed new lease, address=192.168.0.141
abr 28 10:25:27 indianaroy-endevour NetworkManager[838]: <info>  [1682699127.4678] device (wlan0): state change: ip-config -> ip-check (reason 'none', sys-iface-state: 'managed')
abr 28 10:25:27 indianaroy-endevour NetworkManager[838]: <info>  [1682699127.4685] device (wlan0): state change: ip-check -> secondaries (reason 'none', sys-iface-state: 'managed')
abr 28 10:25:27 indianaroy-endevour NetworkManager[838]: <info>  [1682699127.4686] device (wlan0): state change: secondaries -> activated (reason 'none', sys-iface-state: 'managed')
abr 28 10:25:27 indianaroy-endevour NetworkManager[838]: <info>  [1682699127.4690] device (wlan0): Activation: successful, device activated.
abr 28 10:25:27 indianaroy-endevour NetworkManager[838]: <info>  [1682699127.4693] manager: startup complete
abr 28 10:25:28 indianaroy-endevour NetworkManager[838]: <info>  [1682699128.5484] dhcp6 (enp34s0): activation: beginning transaction (timeout in 45 seconds)
abr 28 10:25:28 indianaroy-endevour NetworkManager[838]: <info>  [1682699128.5509] dhcp6 (enp34s0): state changed new lease
abr 28 10:25:31 indianaroy-endevour NetworkManager[838]: <info>  [1682699131.8253] dhcp6 (wlan0): activation: beginning transaction (timeout in 45 seconds)
abr 28 10:25:31 indianaroy-endevour NetworkManager[838]: <info>  [1682699131.8326] dhcp6 (wlan0): state changed new lease
8

Yeah, it just took me many days to try and find what was wrong and I think my post got lost

9

Can you do ping -4 google.com and see if you are getting replies back?

1 Like
10

you missed the c: ping -c 4 archlinux.org

11

Hey @pebcak , I want to ping with IPv4 only, not the count option. By default if both IPv6 and IPv4 are enabled ping takes IPv6. So we explicitly need to specify the version.

1 Like
12

Thanks for the clarification!
You are right! I misunderstood.

1 Like
13

Are you using both your wireless and wired devices?

14 
ping: google.com: Temporary failure in name resolution

There’s no issue when pinging from the live desktop

15

Yes, is an Intel ethernet and wifi from the motherboard. I’ve tried both options
I can connect with another laptop with both ethernet and wifi

16

What does ip a and cat /etc/resolv.conf show?

17

ip a:

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host 
       valid_lft forever preferred_lft forever
2: enp34s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP group default qlen 1000
    link/ether 00:d8:61:19:46:96 brd ff:ff:ff:ff:ff:ff
    inet 192.168.0.128/24 brd 192.168.0.255 scope global dynamic noprefixroute enp34s0
       valid_lft 604324sec preferred_lft 604324sec
    inet6 fe80::cc2a:41c9:a44c:579c/64 scope link noprefixroute 
       valid_lft forever preferred_lft forever
3: wlan0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000
    link/ether 18:1d:ea:f4:d4:22 brd ff:ff:ff:ff:ff:ff
    inet 192.168.0.141/24 brd 192.168.0.255 scope global dynamic noprefixroute wlan0
       valid_lft 604325sec preferred_lft 604325sec
    inet6 fe80::7191:1255:ae21:f5eb/64 scope link noprefixroute 
       valid_lft forever preferred_lft forever

cat /etc/resolv.conf:

# Generated by NetworkManager
nameserver 192.168.0.1
nameserver fe80::1%enp34s0
nameserver fe80::1%wlan0
18

Disconnect your wireless and try ping 8.8.8.8. Let’s see if it is a connectivity issue or a DNS issue.

19

Curious, 0% packet loss with etehrnet, 0% packet loss with wifi and 0% packet loss with both

20

So it is a DNS issue then.

1 Like