Problem started this morning. My laptop will randomly freeze and either never do anything until I hard shutdown, or it’ll cut to a black screen. Sometimes there’s an error message with a list of numbers and then “system requested shutdown (2)”. No underlying consistent action that causes it, it happens while gaming, using Firefox, in the Terminal, or while idle.
Two days ago, I resized my partition because it ran out of space for core system files, but that operation seems to have gone perfectly fine.
I’ve also had this issue on and off for a while now, but every time was the first time in at least a week, so I shrugged it off as random but mostly harmless.
While writing this it happened three times in five minutes causing me to start over, but then it hasn’t happened since in the past ten minutes, so it’s just completely random as far as I can tell.
Is “system requested shutdown(2)” verbatim? With a (2)? Something before that or after that?
Check if the same behavior occurs is you use a Live-USB, EOS or any other distro of your choice. If it occurs then it is a problem with hardware. If not then it is a problem with your installation of Linux on your laptops drive.
Finally post the output of inxi --extra 3 --verbosity 6 --za from the Linux OS installed on the laptop. Not from the live USB from the Linux OS installed on the laptop drive. The explanation for the command is given below inxi = Command line system information tool for console and IRC --extra 3 = Give additional info --verbosity 6 = Give info on partitions, USB devices, CPU, GPU, Networking, RAM. --za = Omits sensitive info like hostnames, IP address, MAC address, etc.
As of right now, this seems like the most accurate guess. Once I started paying attention to it, it was immediately clear that my laptop was heating unusually fast, and my fan is far quieter than it should be.
I’m not confident taking apart my computer though, so I’ll take it to the shop and see if they can fix it easy.
There’s not really any crash logs to note, unfortunately. Like I said, it usually either freezes forever or cuts to a completely black screen, only sometimes the “system requested shutdown (2)” message.
It’s not verbatim, no. Sorry, I thought I specified but I did not. Something synonymous, very close.
As specific as I can get from memory as follows (I had it crash another 10 times with only black screens or freezes, so I never had the chance to get a photo)
"some numbers here - system requested shutdown (2)
exact same numbers - system requested shutdown (2)"
I’ll take my laptop to the shop, and if they can’t fix it then I’ll start trying those console commands, but since I think it’s messed up hardware I’m leaving my laptop unused for now.