System crash when playing video games

When playing video games, especially ones with more demanding requirements my system will black screen and reboot. At the start of the boot I see messages mentioning a hardware error but I don’t know where to find the logs. I have tried swapping out my memory and disabling C-State in the bios and the issue persists.

The issue occurred on a previous EOS install on the same system, and I can sometimes play a game for a few hours with no incident. I could not replicate the crash on a windows install, and after a fresh install I do not have access to windows anymore.

Kernel: Linux 6.13.1-arch1-1
CPU: AMD Ryzen 5 3600 (12) @ 4.21 GHz
GPU: AMD Radeon RX 5700 XT [Discrete]

Here you go: How To Include System Logs

It will be best if you could post your specs in their entirety: inxi -Fxxc0z | eos-sendlog
Maybe some logs will help some too: journalctl -k -b -0 | eos-sendlog

System Specs
https://0x0.st/8Zi1.txt

Logs
https://0x0.st/8Zij.txt

The only error that is in your log is coming from wireless regularity db not been loaded, which is harmless and the error will probably go away if you install package crda

Feb 09 22:18:03 TsuchiBox kernel: ACPI Warning: SystemIO range 0x0000000000000B00-0x0000000000000B08 conflicts with OpRegion 0x0000000000000B00-0x0000000000000B0F (\GSA1.SMBI) (20240827/utaddress-204)
Feb 09 22:18:03 TsuchiBox kernel: ACPI: OSL: Resource conflict; ACPI support missing from driver?

This indicates a power management conflict but i don’t see this related to your problem though

Other then this i have no clue jet

How I get the output that shows during startup? There is some sort of error in there relating to a hardware error with some info.

I have a similar problem on one of my older PC witch I use as media PC.
Games crash usually with black screen or just freeze, I narrowed it down to the graphics card. Tested it in my PC and same problem.
Same thing happened on Windows 10 as well as EndeavourOS but less, I guess because EndeavourOS is so stable! :laughing:

I have no issue running Kodi on it though.

Managed to get some error logs

Feb 10 10:24:21 TsuchiBox kernel: mce: [Hardware Error]: Machine check events logged
Feb 10 10:24:21 TsuchiBox kernel: [Hardware Error]: System Fatal error.
Feb 10 10:24:21 TsuchiBox kernel: [Hardware Error]: CPU:0 (17:71:0) MC5_STATUS[-|UE|MiscV|AddrV|PCC|TCC|SyndV|-|-|-]: 0xbea0000000000108
Feb 10 10:24:21 TsuchiBox kernel: [Hardware Error]: Error Addr: 0x0001ffff9aa95912
Feb 10 10:24:21 TsuchiBox kernel: [Hardware Error]: IPID: 0x000500b000000000, Syndrome: 0x000000004d000000
Feb 10 10:24:21 TsuchiBox kernel: [Hardware Error]: Execution Unit Ext. Error Code: 0
Feb 10 10:24:21 TsuchiBox kernel: [Hardware Error]: cache level: RESV, tx: GEN, mem-tx: GEN
Feb 10 10:24:21 TsuchiBox kernel: mce: [Hardware Error]: Machine check events logged
Feb 10 10:24:21 TsuchiBox kernel: [Hardware Error]: System Fatal error.
Feb 10 10:24:21 TsuchiBox kernel: [Hardware Error]: CPU:10 (17:71:0) MC5_STATUS[-|UE|MiscV|AddrV|PCC|TCC|SyndV|-|-|-]: 0xbea0000000000108
Feb 10 10:24:21 TsuchiBox kernel: [Hardware Error]: Error Addr: 0x000076ccfb72b4da
Feb 10 10:24:21 TsuchiBox kernel: [Hardware Error]: IPID: 0x000500b000000000, Syndrome: 0x000000004d000000
Feb 10 10:24:21 TsuchiBox kernel: [Hardware Error]: Execution Unit Ext. Error Code: 0
Feb 10 10:24:21 TsuchiBox kernel: [Hardware Error]: cache level: RESV, tx: GEN, mem-tx: GEN

Please post the entire log file, not just part of it.

The error is normally a sign of processor hardware degradation (it is not uncommon on Zen2 processors) where 1 or more cores is not getting enough voltage to function correctly.

As you have already changed the C-state options and tried swapping the memory (you could also try disabling PBO if you haven’t already, or turning XMP off). I also checked and you are on the latest BIOS for your motherboard.

If none of the above works I would hesitantly suggest upping your core processor voltage by +0.05V (many caveats apply, and you really should know what you are doing as you could just fry the processor).

2 Likes

I tried reseating and plugging in my GPU and RAM, and so far things are running smoothly. I’ll leave the issue for now and reopen if the crashes return.

Thank you all for your help, hopefully my hardware is still good.

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