Struggling to mount external NTFS disk

General system Newbie
1

Hello, EOS forums! I’ve recently moved over from Linux Mint, and I’m new to terminal-centric and Arch-based distros. I have an external NTFS hard disk that I use to back up my boot drive on this machine when I mess with partitions or switch OS, including my recent switch from Linux Mint to EOS. I dismounted and unplugged the disk in Mint yesterday and tried to plug it in and mount in EOS this morning. However, I’m getting the error:

Unable to mount External Disc: wrong fs type, bad option, bad superblock on /dev/sda1, missing codepage or helper program, or other error

Any advice on how to troubleshoot this? I’d like to access and recover the data on the disc if possible.

2

I posted too soon! I was able to manually set the filesystem type for the disc by downloading gnome-disk-utility (which I’m familiar with already, on account of my year or so using Mint) and setting the filesystem type to NTFS manually in that program before trying to mount the disk again. And there was much rejoicing.

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