[SOLVED] Steam - "Failed to load steamui.so"

Hey, so I have used arch (normal, antergos, and Endeavour) before, but I’ve never come across this error. The fixes I’ve found (usually for other systems) don’t seem to work. I’ve tried removing steam folders and re-downloading the update package, but it’s the same thing failing each time.

I’ve spent most of the day troubleshooting this, trying with LSI, steam native, steam runtime, all of which fail.

When I run Steam from terminal (Tilix) I get the following:

[pekempy@linux ~]$ sudo rm -r .local/share/Steam
[pekempy@linux ~]$ sudo rm -r ~/.steam
[pekempy@linux ~]$ steam
Running Steam on endeavouros rolling 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
Installing breakpad exception handler for appid(steam)/version(0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
[2020-05-03 20:38:50] Startup - updater built Apr  9 2019 22:48:20
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2020-05-03 20:38:50] Checking for update on startup
[2020-05-03 20:38:50] Checking for available update...
[2020-05-03 20:38:50] Downloading manifest: client-download.steampowered.com/client/steam_client_ubuntu12
[2020-05-03 20:38:50] Package file tenfoot_images_all.zip.vz.4e9a101f45f3ed44e5465ce414b5349c3548c920_31340363 missing or incorrect size
[2020-05-03 20:38:50] Add pending download: media4.steampowered.com/client/tenfoot_images_all.zip.vz.4e9a101f45f3ed44e5465ce414b5349c3548c920_31340363
[2020-05-03 20:38:50] Downloading update (0 of 30,605 KB)...
[2020-05-03 20:38:50] Downloading update (744 of 30,605 KB)...
[2020-05-03 20:38:51] Downloading update (1,580 of 30,605 KB)...
[2020-05-03 20:38:51] Downloading update (1,808 of 30,605 KB)...
[2020-05-03 20:38:51] Downloading update (1,924 of 30,605 KB)...
[2020-05-03 20:38:51] Downloading update (2,087 of 30,605 KB)...
[2020-05-03 20:38:52] Downloading update (2,249 of 30,605 KB)...
[2020-05-03 20:38:52] Downloading update (2,384 of 30,605 KB)...
[2020-05-03 20:38:52] Downloading update (2,834 of 30,605 KB)...
[2020-05-03 20:38:52] Downloading update (3,090 of 30,605 KB)...
[2020-05-03 20:38:53] Downloading update (3,290 of 30,605 KB)...
[2020-05-03 20:38:53] Downloading update (3,429 of 30,605 KB)...
[2020-05-03 20:38:53] Downloading update (3,577 of 30,605 KB)...
[2020-05-03 20:38:53] Downloading update (3,796 of 30,605 KB)...
[2020-05-03 20:38:54] Downloading update (4,084 of 30,605 KB)...
[2020-05-03 20:38:54] Downloading update (4,406 of 30,605 KB)...
[2020-05-03 20:38:54] Downloading update (4,965 of 30,605 KB)...
[2020-05-03 20:38:54] Downloading update (6,023 of 30,605 KB)...
[2020-05-03 20:38:55] Downloading update (6,978 of 30,605 KB)...
[2020-05-03 20:38:55] Downloading update (7,925 of 30,605 KB)...
[2020-05-03 20:38:55] Downloading update (8,988 of 30,605 KB)...
[2020-05-03 20:38:55] Downloading update (9,822 of 30,605 KB)...
[2020-05-03 20:38:56] Downloading update (10,900 of 30,605 KB)...
[2020-05-03 20:38:56] Downloading update (11,767 of 30,605 KB)...
[2020-05-03 20:38:56] Downloading update (12,695 of 30,605 KB)...
[2020-05-03 20:38:56] Downloading update (13,622 of 30,605 KB)...
[2020-05-03 20:38:57] Downloading update (14,509 of 30,605 KB)...
[2020-05-03 20:38:57] Downloading update (15,476 of 30,605 KB)...
[2020-05-03 20:38:57] Downloading update (16,351 of 30,605 KB)...
[2020-05-03 20:38:58] Downloading update (16,975 of 30,605 KB)...
[2020-05-03 20:38:58] Downloading update (17,712 of 30,605 KB)...
[2020-05-03 20:38:58] Downloading update (18,320 of 30,605 KB)...
[2020-05-03 20:38:58] Downloading update (19,151 of 30,605 KB)...
[2020-05-03 20:38:59] Downloading update (19,969 of 30,605 KB)...
[2020-05-03 20:38:59] Downloading update (20,356 of 30,605 KB)...
[2020-05-03 20:38:59] Downloading update (20,678 of 30,605 KB)...
[2020-05-03 20:38:59] Downloading update (20,965 of 30,605 KB)...
[2020-05-03 20:39:00] Downloading update (21,450 of 30,605 KB)...
[2020-05-03 20:39:00] Downloading update (21,910 of 30,605 KB)...
[2020-05-03 20:39:00] Downloading update (22,599 of 30,605 KB)...
[2020-05-03 20:39:00] Downloading update (23,284 of 30,605 KB)...
[2020-05-03 20:39:01] Downloading update (24,001 of 30,605 KB)...
[2020-05-03 20:39:01] Downloading update (24,796 of 30,605 KB)...
[2020-05-03 20:39:01] Downloading update (25,703 of 30,605 KB)...
[2020-05-03 20:39:01] Downloading update (26,500 of 30,605 KB)...
[2020-05-03 20:39:02] Downloading update (27,520 of 30,605 KB)...
[2020-05-03 20:39:02] Downloading update (28,426 of 30,605 KB)...
[2020-05-03 20:39:02] Downloading update (29,398 of 30,605 KB)...
[2020-05-03 20:39:02] Downloading update (30,430 of 30,605 KB)...
[2020-05-03 20:39:03] Downloading update (30,605 of 30,605 KB)...
[2020-05-03 20:39:03] Download Complete.
[2020-05-03 20:39:03] uninstalled manifest found in /homeInstalling breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Failed to load steamui.so - dlerror(): steamui.so: cannot open shared object file: No such file or directory

If I click “OK” on the popup saying it failed to load steamui.so I get the below, which is a little more helpful:

[2020-05-03 20:47:34] uninstalled manifest found in /home/pekempy/.local/share/Steam/package/steam_client_ubuntu12 (1).
[2020-05-03 20:47:34] Extracting package...
[2020-05-03 20:47:46] Error: Corrupt package file (/home/pekempy/.local/share/Steam/package/bins_sdk_ubuntu12.zip.vz.fee2fd0c5ed91e6e73240158134b5f017b20c138_14064609)
[2020-05-03 20:47:52] Shutdown
CWorkThreadPool::~CWorkThreadPool: work processing queue not empty: 5 items discarded.

Seems to be an issue with some of the .zip, I’ve had it say different zips each time.

Has anyone come across this? Is it an issue with the download update from steam itself?

Welcome @Pekempy to EndeavourOS

You could try to rename your ~/.steam to steam-old then start steam. It will suppose to repair your install…

Hi FLVAL,

Thank you, I love how easy it is to get set up compared to arch CLI install.

I did try that at one point, and doing the rm -r achieves the same result (and saves space with multiple “old” folders/removing those manually).

I also forgot to mention I installed Microsoft fonts as per arch wiki, still no luck :frowning:

1 Like

Hey, thought I’d drop an update. Tried again today with the exact same process (remove both steam folders, re-launch steam) and it’s worked! Must have been an issue with Steam’s ubuntu image

2 Likes