[SOLVED] Mendeley Desktop crashing

General system Applications
1

Hi folks
Installed EOS yesterday and am taking it for a spin. Two issues, but I’ll raise in separate posts:

I am trying to open Mendeley Desktop (from the AUR repos) and I get the splash screen and then nada.

Using the terminal, this is the message:

[andy@andy-EOS ~]$ mendeleydesktop
QtWebEngine::initialize() called with QCoreApplication object already created and should be call before. This is depreciated and may fail in the future.
QFSFileEngine::open: No file name specified
Failed to run mendeley:// link handler installer "/opt/mendeleydesktop/lib/mendeleydesktop/libexec/install-mendeley-link-handler.sh"
/opt/mendeleydesktop/lib/mendeleydesktop/libexec/QtWebEngineProcess: symbol lookup error: /opt/mendeleydesktop/lib/mendeleydesktop/libexec/QtWebEngineProcess: undefined symbol: _ZN11QtWebEngine11processMainEiPPKc, version Qt_5
/opt/mendeleydesktop/lib/mendeleydesktop/libexec/QtWebEngineProcess: symbol lookup error: /opt/mendeleydesktop/lib/mendeleydesktop/libexec/QtWebEngineProcess: undefined symbol: _ZN11QtWebEngine11processMainEiPPKc, version Qt_5
/usr/bin/mendeleydesktop: line 4: 39693 Trace/breakpoint trap   (core dumped) /opt/mendeleydesktop/lib/mendeleydesktop/libexec/mendeleydesktop.x86_64 "$@"
[andy@andy-EOS ~]$ mendeleydesktop
QtWebEngine::initialize() called with QCoreApplication object already created and should be call before. This is depreciated and may fail in the future.
QFSFileEngine::open: No file name specified
Failed to run mendeley:// link handler installer "/opt/mendeleydesktop/lib/mendeleydesktop/libexec/install-mendeley-link-handler.sh"
/opt/mendeleydesktop/lib/mendeleydesktop/libexec/QtWebEngineProcess: symbol lookup error: /opt/mendeleydesktop/lib/mendeleydesktop/libexec/QtWebEngineProcess: undefined symbol: _ZN11QtWebEngine11processMainEiPPKc, version Qt_5
/opt/mendeleydesktop/lib/mendeleydesktop/libexec/QtWebEngineProcess: symbol lookup error: /opt/mendeleydesktop/lib/mendeleydesktop/libexec/QtWebEngineProcess: undefined symbol: _ZN11QtWebEngine11processMainEiPPKc, version Qt_5
/usr/bin/mendeleydesktop: line 4: 39748 Trace/breakpoint trap   (core dumped) /opt/mendeleydesktop/lib/mendeleydesktop/libexec/mendeleydesktop.x86_64 "$@"

Not sure where to even start debugging this one, so any help would be welcome.

Cheers

2

Going off the AUR comments look at this maybe
https://aur.archlinux.org/packages/mendeley-reference-manager

Seems was working back in june last comment was about scaling being off

1 Like
3

Hello Smokey

Yeah, I just looked at this too (having learnt from the experience of browsing the repo first!!).

I uninstalled mendeleydesktop and installed mendeleydesktop-bundled and am now getting the following error:

Traceback (most recent call last):
  File "/usr/bin/mendeleydesktop", line 4, in <module>
    import distutils.version
ModuleNotFoundError: No module named 'distutils'

I obvously don’t want to mess with things here, and I cannot find ‘distutils’ as a stand-alone, and there are no dependencies listed: https://aur.archlinux.org/packages/mendeleydesktop-bundled … so at a bit of a loss here.

Any suggestions?

Cheers

4

This is just a guess as it was the first result and I can’t test due to limited data but maybe look at this
https://archlinux.org/packages/extra/any/python-distutils-extra/

1 Like
5

Oh OK. That easy, eh?

Done that and now it works … brilliant. This is getting better and better :smiley:

I’ll mark this solved - thanks so much.

1 Like
6

Nice, mark what worked as a solution so others can find easier

1 Like
7

You’re welcome, this was just a guess hey

8

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