Screen keeps changing to colorful noise; have to restart to be able to see the screen again

hello all!

this is my first time posting in the eos forum - i posted this question in the subreddit and members seemed to think i’d have an easier job finding a solution here.

i’m still a newbie so please forgive any dumb questions or confusion i may have! here is a link to a video and picture of what my screen keeps doing.


there seems to be somewhat of a pattern to when the screen goes out - it’s usually when i am opening or downloading a new application. suddenly it’s just colorful noise all over the screen. sometimes the screen will flash in and out - if i hold the mouse very still, the screen sometimes comes back, but as soon as i move the mouse again, it’s back to the noise.

i even tried completely re-installing/“booting” EOS from scratch. this seemed to work for a while, but after a couple hours the screen went out again.

i’m not sure what other information might be necessary to solve this problem, but if you just let me know i’ll do my best to get whatever details you ask for.

this is a brand new surface pro 8, so i’m hoping to god this problem is solveable. thanks in advance for any and all help - i appreciate your time immensely. :heart::heart::heart:


Hello @assbackwoods

Could you post the hardware. Post the url

inxi -Faz | eos-sendlog
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I think it’s an Intel Iris XE graphics so i would try removing the intel driver.

sudo pacman -R xf86-video-intel


@ricklinux it responded:

error: target not found: xf86-video-intel

Check if it’s installed …maybe not?

pacman -Qi xf86-video-intel

yeah it says the package wasn’t found.

Well then maybe install it and see if it works any different.

sudo pacman -S xf86-video-intel


Edit: Hopefully It doesn’t cause you any issues. :thinking:

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Is this a touchscreen on the Surface Pro 8?

hey so i downloaded the driver and so far, so good. so i guess i’m just gonna keep playing with it and see if it stays fixed thank you so much!!!

yes it is a touchscreen, though i mostly use it like a regular computer with a rtf keyboard and mouse.

i’ll reply again to this post if the screen goes out again?

Okay and Welcome to EndeavourOS. I hope you enjoy your time here. There are many users here capable to help if needed.

Edit: F.Y.I. the intel package may have been removed on the last ISO. If you ever install I think you can select it in the packages in the installer.

Welcome to the forum! :smile:

Do you have package linux-firmware-marvell installed? If not (and still have issues), you might want to try installing it.

Usually it is better to start a new thread for a new question in order to keep threads reasonably short. In the new thread you can of course refer to this thread if needed.

And if you feel Rick’s suggestion about installing xf86-video-intel solves the issue, please mark it as the solution. This makes it easier for others to find solutions.

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i915.enable_psr=0 kernel püarameter could help on this device. If it is still having issues…

I saw users on telegram with iris gpu before needing the xf86 package… and mostl some extra option for the driver like psr=0 to disable some powersaving option.