Hello, I recently installed EOS with the plasma desktop environment of KDE. But I have some problems. when I have two or three applications open at the same time, including Firefox, the screen freezes. So I can’t use the mouse and I have to force the computer to shut down. Sometimes it’s Firefox that shuts down. This occurs in the same case (one or three open applications).
this phenomenon is reproduced during the writing of this message, I think it comes from Firefox.
ps My English is not great
Thank you for your help.
It would be great if we could know what hardware you’re running on. Open up Konsole and paste this inxi -Fxxc0z | eos-sendlog in and copy the link it gives you here.
What type of cpu do you have? Is it a AMD Ryzen APU with integrated graphics? If so: what type?
See my posting here:
https://forum.endeavouros.com/t/freezing-up-recently/
I have AMD Ryzen athlon silver 3050U
Thank you I do it as quickly as possible when I go home. My laptop is HP 245 G8
You are probably affected by a mesa bug (since 24.3.x) with your AMD Athlon Silver 3050U. This APU is of the Picasso series which is affected in my point of view.
Downgrade to mesa 24.2.7-1 and I think the system will then run stable again.
If you do not know how to downgrade then ask it on this place here.
correction:
The correct version is 24.2.7-1. I corrected it above. Sorry.
There’s an utility that EndeavourOS preinstalls named downgrade which can be used for that, if that is the case.
I would like some help with this
sudo downgrade mesa will be the command you want to use. Search for the package mesa 24.7.1-1 and press enter and follow whatever it tells you.
You can do as @winnyace recommended. If version 24.2.7-1 is in the local cache (and only then it appears), then select ‘24.2.7 1/var/cache/pacman/pkg’ otherwise ‘24.2.7 1 remote’.
I would deny the question about the entry for IgnorePKG and manually exclude future updates as follows:
$ sudo pacman -Syu --ignore mesa
{or}
$ sudo pacman -Syu --ignore mesa,vulkan-radeon
Do the same with the ‘vulkan-radeon’ package if it is installed on your system.
Please report back to see if your system no longer crashes…
Something to read (perhaps in your native language):
https://wiki.archlinux.org/title/Downgrading_packages
I don’t have the file in m’y computer, sont.the command is not found
Then attempt to use downgrade since it can pull an older version of a package from the repos for you and install it.
I didn’t find 24.2.7-1, There is only 2024.02.1. If i am not mistaken, it is this ? https://archive.archlinux.org/iso/2024.02.01/
You aren’t looking for a ISO file of Arch. You are looking for the package mesa, version 24.2.7-1. You can get that by going in your EndeavourOS system, opening up a terminal and typing sudo downgrade mesa and choosing from that list the version you want.
To my knowledge, there has been an update made to Mesa that fixed these issues. I think it is worth updating first.
Where did you get this information from?
The current version is mesa 24.3.2 and the bug for integrated AMD ‘Vega’ graphics is not fixed in this version.
Perhaps I misunderstood. A friend was updating and he said that it was fixed for his AMD Ryzen APU.
@winnyace
No, it isn’t. I am affected and my PC crashes if I don’t downgrade the mesa-package.
Perhaps it would be better if we give @Berlingue an instruction where he no longer has to select anything:
- open a terminal
- update the system:
sudo pacman -Syu
- execute the following command:
sudo pacman -U https://archive.archlinux.org/packages/m/mesa/mesa-1:24.2.7-1-x86_64.pkg.tar.zst
- Please also note that the mesa package will be updated to the current version when the system is updated again. But this way you can first test whether the system then runs stable again.
How to prevent a new update to the current version is described above.
But also consider whether a distribution based on Debian is not better for you. I would recommend MX-Linux. They also have a version with KDE. Then such problems won’t occur so quickly.