Scanner not recognized

General system Kernel, boot, graphics & hardware
21

Tried hplip with hp-setup but not working. I think thats because it is not a HP printer, it is a rebranded Samsung printer.

The only thing I see is while using scanimage .. I get the following output before it prints the list of devices:

<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<link rel="shortcut icon" href="/sws/images/fav.ico" type="image/x-icon" />
<script type="text/javascript" src="sws/util/cookie.js"></script>  
<script language="JavaScript" type="text/javascript">

<!--
// the end of Cookie related function
function RedirectToSWS()
{
        var debugMode = ("192.168.1.250".indexOf(".") > 0) ? false : true;

        if(debugMode) {
                location = "sws/index.html";
        }
        else {
                location = "/sws/index.html";
        }
}

RedirectToSWS();
//-->
</script>
</head>
<NOSCRIPT>
<center>
<font size="3">
<b>This Page Requires JavaScript 1.1</b></font>
<p><font size="2">Your browser either does not support JavaScript, or it has JavaScript support disabled. 
If you want to correctly view this page, please upgrade your browser or enable JavaScript support.</font>
</center>
</NOSCRIPT>
</html>

On my Debian system this is not the case .. maybe something is missing on OS?

22

Phew. Iā€™m at the end of my wits here, especially since I canā€™t directly test. In general, HP printers (and MFP) are said to be relatively painless with linux and hplip. But Iā€™ve always opted for separate printers and scanners, so I really donā€™t know from own experience.

Nowadays, before buying anything (like my Fujitsu iX500 scanner), I check the SANE (and CUPS, for printers) database and make my buying decision dependent on existing Linux support.

Letā€™s hope we have some knowledgeable people here that use a HP MFP device and can helpā€”anyone?

23

Hi,

When i am installing a fresh EOS i always do this for printing and scanning

sudo pacman -S --noconfirm cups cups-filters cups-pdf system-config-printer --needed;sudo pacman -S --noconfirm ghostscript gsfonts foomatic-db-engine foomatic-db foomatic-db-ppds foomatic-db-nonfree foomatic-db-nonfree-ppds gutenprint foomatic-db-gutenprint-ppds --needed;sudo pacman -S --noconfirm hplip;sudo systemctl enable --now cups.socket;sudo systemctl enable avahi-daemon;sudo systemctl start avahi-daemon

adjust your firewall from public to home and check for mdns for making your printer scanner visible in your network

cups find new printer
http://localhost:631

simple-scan
yay -S --noconfirm simple-scan

Good Luck

24

Thanks for your hints .. but did not help.
I disabled firewall for this testing completely.

My printer/scanner is visible in network. I can print/scan with network printing.
But as stated above: The network scanning only allows a scan resolution of 300dpi while scanning over usb allows 1200dpi.

I have the feeling it has something to do with the javascript message above and EOS cannot discover this ..

25

Nothing wrong with this, I have the same lines for my MFP 179. I donā€™t know what you mean by ā€œthe list of devicesā€, it should be one line showing the scanner, starting like this :

device `escl:https://192.168.1.250:443' is a HP something
26

Yes, it is listed .. but this is the network printer, not the local usb

device `escl:https://192.168.1.250:443' is a ESCL nnnnnnn platen,adf scanner
27

My bad, I only use the wifi connection since the printer is not in the same room with the computer.

28

my printer ā€œHP ENVY 6400e All-In-One-Seriesā€ i did make a topic for my laptop >> Printer problem hp but is closed and those not working for my computer ,the printer i found a way to get it working but not print all formats ,my scanner not ?