Restart not possible with seemingly a GPU/Driver issue? AMD/Radeon RX 7700 XT

General system Newbie
1

Hi there,

first post, I hope I’m doing everything correct. eos-sendlog is awesome.

I already posted this on reddit, but the forum seems much more active.

The System: https://0x0.st/HIXv.txt

I’ll try to sort the information as good as possible:

The Symptom: The PC is unable to restart when clicking “restart” and also won’t work if I click “shutdown” and turn it back on.

Specifically, and this is why I am very lost on this one: The VGA-Led does not turn back on when the PC restarts and I am not even greeted with the Mainboard-Boot-Logo so neither journalctl or dmesg are helpful on this one, I checked both.

I am able to start the PC and the OS when I switch off the Power Supply, wait until the fancy RGB goes out and then turn it back on.

It also works if I boot into a different OS, namely Windows 10. All three (+Manjaro, will test later) are installed onto a single M.2.

The Timeline: I’ve upgraded my GPU on the 30th of December from a RX 5700 XT to the RX 7700 XT. Everything worked fine, including restarts until I noticed the inability to restart the system today.

I was on a business trip from 1st of January until the 5th of January and thus did a system update through pacman -Syu yesterday. Sure enough, vulkan radeon got updated as well:

$ grep -i upgraded /var/log/pacman.log | grep radeon [2024-01-06T19:47:23+0100] [ALPM] upgraded vulkan-radeon (1:23.3.1-1 -> 1:23.3.2-2 [2024-01-06T19:47:23+0100] [ALPM] upgraded lib32-vulkan-radeon (1:23.3.1-1 -> 1:23.3.2-2)

This has lead me to believe it might be a driver issue as the card is properly seated (even when trying with a riser) and the other PCIe-Slot works fine as well. Which means it is only the first PCIe-Slot, which is also 4.0 instead of 3.0.

However, downgrading both libraries did not solve the problem:

$ grep -i downgraded /var/log/pacman.log | grep radeon [2024-01-07T11:29:05+0100] [ALPM] downgraded vulkan-radeon (1:23.3.2-2 -> 1:23.3.1-1) [2024-01-07T11:29:21+0100] [ALPM] downgraded lib32-vulkan-radeon (1:23.3.2-2 -> 1:23.3.1-1)

The Problem also persists if I put the PC to sleep and try to wake it up again.

I then tried restarting and the problem is still there. I do not know where to continue searching, any help is highly appreciated.

2

Check journalctl -xe logs for any error messages or warnings related to the graphics driver or system shutdown/restart.

Ensure that the GPU drivers are loaded correctly. Use the following commands to check for loaded drivers:

lsmod | grep amdgpu
lsmod | grep radeon

Also, If the issue started after a kernel upgrade, consider rolling back to a previous kernel version to see if the problem persists or try the LTS kernel.

3

The PC didn’t even post, so I doubted it would contain anything useful. And also, it didn’t.

The problem seemingly fixed itself with the new Mainboard, even though that makes no sense to me.

4

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