I have the hecate g1500, and a few times a day i get a notification saying it has been reconnected, seems to happen mostly when watching videos, and i could notice the video will pause while it happens, is there any command i can run or something to do ? thanks in advance
I tried testing it both on plasma and gnome session and the issue happened
Do you have a different type of USB port you can test connecting it to?
yes i tried like 3 usb ports on the back of my pc but no change
there’s a single usb 3.0 port on the front of the pc case near the power button but i never tried it
I believe the problem might be with the speakers, i think i am going to replace them with hp speakers instead, i took a look on google and saw at least other 20people with the very same problem
Trying that front 3.0 port is still worth a shot since it often runs off a different internal header than the rear ones, so the result could differ. If the dropouts happen on every port, the speakers’ own controller is the likeliest culprit, which fits what you found online. Before swapping them, I’d check one thing: whether Windows power management is allowed to turn the device off. In Device Manager, under the USB hubs and the speaker device, the power tab has a box that can cause exactly this reconnect pattern.
yes i tried the front 3.0 port but the speakers didnt turn on, i believe is because my motherboard doesnt have 3.0 usb ports, and on same day after my post here yesterday my speakers reconnected more 5x, and sometimes repeatedly on a loop, i unplugged them from my desktop and just waiting for the new one i bought to arrive