Hi everyone! After many tries, I wasn’t able to set my printer up. So many issues running HPLIP. Any suggestion?
This are the errors I get after using hp-doctor and hp-check :
[remczy@remczy-i7 ~]$ hp-doctor
HP Linux Imaging and Printing System (ver. 3.20.5)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright © 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.20.5)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright © 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: endeavouros distro is not found in AUTH_TYPES
Checking for Deprecated items…
error: This distro (i.e unknown rolling) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no):
Checking for HPLIP updates…
HP Linux Imaging and Printing System (ver. 3.20.5)
HPLIP upgrade latest version ver. 1.0
Copyright © 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: HPLIP upgrade is disabled by Archlinux for security reasons, see https://bugs.archlinux.org/task/38083 - if you like to upgrade HPLIP, use the Archlinux software package manager pacman.
Done.
error: Failed to upgrade latest HPLIP. Is hp-upgrade already running (i.e. foreground or background)?
Checking for Dependencies…
warning: 0-rolling version is not supported. Using 0-0 versions dependencies to verify and install…
| SYSTEM INFO |
|---|
Kernel: 5.6.15-arch1-1 #1 SMP PREEMPT Wed, 27 May 2020 23:42:26 +0000 GNU/Linux
Host: remczy-i7
Proc: 5.6.15-arch1-1 #1 SMP PREEMPT Wed, 27 May 2020 23:42:26 +0000 GNU/Linux
Distribution: 0 rolling
Bitness: 64 bit
| HPLIP CONFIGURATION |
|---|
HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 0 distro rolling version
Current contents of ‘/etc/hp/hplip.conf’ file:
hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.5
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.20.5
html=/usr/share/doc/hplip-3.20.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of ‘/var/lib/hp/hplip.state’ file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of ‘~/.hplip/hplip.conf’ file:
[last_used]
device_uri = hp:/usb/Deskjet_1510_series?serial=CN37C1BH5T05XJ
[installation]
date_time = 06/08/20 10:55:14
version = 3.20.5
<Required/Optional>
| External Dependencies |
|---|
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.3.3 OK ‘CUPS Scheduler is running’
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.52 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING ‘xsane needs to be installed’
error: scanimage scanimage - Shell scanning program OPTIONAL 1.0 - MISSING ‘scanimage needs to be installed’
dbus DBus - Message bus system REQUIRED - 1.12.16 OK -
error: policykit PolicyKit - Administrative policy framework OPTIONAL - 0.116 MISSING ‘policykit needs to be installed’
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
| General Dependencies |
|---|
libjpeg libjpeg - JPEG library REQUIRED - - OK -
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.3.3 MISSING ‘cups-devel needs to be installed’
cups-image CUPS image - CUPS image development files REQUIRED - 2.3.3 OK -
libpthread libpthread - POSIX threads library REQUIRED - b’2.31’ OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
error: sane SANE - Scanning library REQUIRED - - MISSING ‘sane needs to be installed’
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING ‘sane-devel needs to be installed’
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.3 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING ‘python3-notify2 needs to be installed’
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING ‘python3-pyqt4-dbus needs to be installed’
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING ‘python3-pyqt4 needs to be installed’
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.8.3 OK -
error: python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - - MISSING ‘python3-pil needs to be installed’
error: python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 - MISSING ‘python3-reportlab needs to be installed’
| COMPILEDEP |
|---|
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 10.1.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -
| Python Extentions |
|---|
cupsext CUPS-Extension REQUIRED - 3.20.5 OK -
hpmudext IO-Extension REQUIRED - 3.20.5 OK -
| Scan Configuration |
|---|
‘/etc/sane.d/dll.conf’ not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.5 OK ‘hpaio found in /etc/sane.d/dll.conf’
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
error: scanext Scan-SANE-Extension REQUIRED - 3.20.5 MISSING ‘scanext needs to be installed’
| DISCOVERED SCANNER DEVICES |
|---|
| DISCOVERED USB DEVICES |
|---|
Device URI Model
hp:/usb/Deskjet_1510_series?serial=CN37C1BH5T05XJ HP Deskjet 1510 series
| INSTALLED CUPS PRINTER QUEUES |
|---|
warning: No queues found.
| PERMISSION |
|---|
USB None Required - - OK Node:’/dev/bus/usb/002/003’ Perm:’ root lp rw- rw- rw- rw- r–’
Checking Permissions…
Checking for Configured Queues…
warning: No Queue(s) configured.
Checking for HP Properitery Plugin’s…
No plug-in printers are configured.
Diagnose completed…
More information on Troubleshooting,How-To’s and Support is available on http://hplipopensource.com/hplip-web/index.html
[remczy@remczy-i7 ~]$ hp-check
/usr/bin/hp-check:685: SyntaxWarning: “is not” with a literal. Did you mean “!=”?
if ‘getfacl’ not in g and ‘’ is not g and ‘file’ not in g:
Saving output in log file: /home/remczy/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.5)
Dependency/Version Check Utility ver. 15.1
Copyright © 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
- Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are
installed to successfully compile HPLIP. - Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper
dependencies installed to successfully run. - Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: endeavouros distro is not found in AUTH_TYPES
warning: 0-rolling version is not supported. Using 0-0 versions dependencies to verify and install…
| SYSTEM INFO |
|---|
Kernel: 5.6.15-arch1-1 #1 SMP PREEMPT Wed, 27 May 2020 23:42:26 +0000 GNU/Linux
Host: remczy-i7
Proc: 5.6.15-arch1-1 #1 SMP PREEMPT Wed, 27 May 2020 23:42:26 +0000 GNU/Linux
Distribution: 0 rolling
Bitness: 64 bit
| HPLIP CONFIGURATION |
|---|
HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 0 distro rolling version
Current contents of ‘/etc/hp/hplip.conf’ file:
hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.5
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.20.5
html=/usr/share/doc/hplip-3.20.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of ‘/var/lib/hp/hplip.state’ file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of ‘~/.hplip/hplip.conf’ file:
[last_used]
device_uri = hp:/usb/Deskjet_1510_series?serial=CN37C1BH5T05XJ
[installation]
date_time = 06/08/20 11:00:36
version = 3.20.5
<Required/Optional>
| External Dependencies |
|---|
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.3.3 OK ‘CUPS Scheduler is running’
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.52 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING ‘xsane needs to be installed’
error: scanimage scanimage - Shell scanning program OPTIONAL 1.0 - MISSING ‘scanimage needs to be installed’
dbus DBus - Message bus system REQUIRED - 1.12.16 OK -
error: policykit PolicyKit - Administrative policy framework OPTIONAL - 0.116 MISSING ‘policykit needs to be installed’
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
| General Dependencies |
|---|
libjpeg libjpeg - JPEG library REQUIRED - - OK -
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.3.3 MISSING ‘cups-devel needs to be installed’
cups-image CUPS image - CUPS image development files REQUIRED - 2.3.3 OK -
libpthread libpthread - POSIX threads library REQUIRED - b’2.31’ OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
error: sane SANE - Scanning library REQUIRED - - MISSING ‘sane needs to be installed’
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING ‘sane-devel needs to be installed’
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.3 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING ‘python3-notify2 needs to be installed’
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING ‘python3-pyqt4-dbus needs to be installed’
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING ‘python3-pyqt4 needs to be installed’
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.8.3 OK -
error: python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - - MISSING ‘python3-pil needs to be installed’
error: python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 - MISSING ‘python3-reportlab needs to be installed’
| COMPILEDEP |
|---|
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 10.1.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -
| Python Extentions |
|---|
cupsext CUPS-Extension REQUIRED - 3.20.5 OK -
hpmudext IO-Extension REQUIRED - 3.20.5 OK -
| Scan Configuration |
|---|
‘/etc/sane.d/dll.conf’ not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.5 OK ‘hpaio found in /etc/sane.d/dll.conf’
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
error: scanext Scan-SANE-Extension REQUIRED - 3.20.5 MISSING ‘scanext needs to be installed’
| DISCOVERED SCANNER DEVICES |
|---|
| DISCOVERED USB DEVICES |
|---|
Device URI Model
hp:/usb/Deskjet_1510_series?serial=CN37C1BH5T05XJ HP Deskjet 1510 series
| INSTALLED CUPS PRINTER QUEUES |
|---|
warning: No queues found.
| PERMISSION |
|---|
USB None Required - - OK Node:’/dev/bus/usb/002/003’ Perm:’ root lp rw- rw- rw- rw- r–’
| SUMMARY |
|---|
Missing Required Dependencies
None
Missing Optional Dependencies
None
Total Errors: 12
Total Warnings: 0
Done.
