No internet with ethernet

General system Kernel, boot, graphics & hardware
1

Im using endeavour os for months and never had this issue but i cant access internet from my pc.I have realtek ethernet drivers and if i use r8168 i can’t connect to any internet connections, but with r8169 i can connect but internet speed is so slow i get a few bytes per second. I noticed i can use internet via usb tethering. I formatted my ssd’s and entered as live user from new endeavor os iso but still even on live iso there is no internet.

2

:wave: Hey there, birbkeks! :bird: Welcome to the EndeavourOS community! :tada: We’re thrilled to have you here! :star2:

I’m sorry to hear that you’re facing some network issues. :pensive: Let’s work together to get this sorted out! :handshake:

First things first, could you give me more information, please? It’ll help us understand your situation better and provide the most accurate assistance. :blush:

  • Have you tried any of the troubleshooting steps mentioned in the thread?
  • Can you provide details about your system, like the make and model of your PC, your Ethernet adapter, and your router?
  • Any recent changes or updates that might have triggered this issue?

Here are a few steps to try out if you haven’t already:

  1. Check Hardware Connections: Ensure your Ethernet cable is securely connected to your PC and router/switch. Verify the status lights on your Ethernet port.

  2. Driver Reinstallation: If you’ve installed the r8168 driver, try removing it and installing it again using the following commands:

    sudo dkms remove r8168/8.048.03 --all
sudo dkms install r8168/8.048.03

    Reboot your system after the reinstallation.

  3. r8169 Driver Configuration: If using r8169 results in slow internet, create a file /etc/modprobe.d/r8169.conf with the following content:

    options r8169 aspm=0

    Reboot your system to apply the changes.

  4. Check Network Configuration: Verify your network settings using ip a and ifconfig. Make sure your IP, gateway, and DNS settings are correct.

  5. Check Firewall and Antivirus Software: Disable or adjust any firewall or antivirus software that might be blocking your network access.

  6. Live USB Testing: To rule out hardware issues, test your PC’s network connection with a different live distribution (e.g., Ubuntu or Fedora).

  7. Community Support: If the issue persists, post about it on the EndeavourOS forum. Our community is very knowledgeable and always ready to help!

Don’t worry, we’ve got a fantastic community here, and we’re all eager to help you out. :raised_hands: So, share as much detail as you can, and we’ll do our best to assist you! :rocket:

Once again, welcome to the EndeavourOS family! :partying_face:

Best regards,
Alejo

P.S. Feel free to ask any questions you might have! :smile:

3

Step 1a. Swap Ethernet cable out with a known working one. I had at least three cables fail over the years. Symptoms sound suspiciously similar.

4

:wave: Hey birbkeks! :bird:

Great to see you’re getting some advice from the community. “emk2203” made a solid point with the suggestion to swap out your Ethernet cable. Ethernet cables can indeed wear out or become damaged, causing network issues like the ones you’re experiencing.

So, give it a shot! Swap the current cable with a known working one, and see if that makes a difference. Sometimes, it’s the simplest solutions that do the trick. :crossed_fingers:

Let us know how it goes, and if you have any more questions or need further assistance, feel free to ask. We’re here to help you get back to smooth sailing with your network connection! :rocket::blush:

Best regards,
Alejo

P.S. We’re looking forward to hearing about your progress! :star2:

5

thanks for responding, i installed endeavour os again, it worked for a while but i now have the same issues with internet again. i tried your methods and none of them worked, i also checked my ethernet cable and tried different ones but it works fine with other devices while only my pc has a problem with internet connection. internet is kinda working but its so much slow opening google or youtube takes around 5 minutes.

6

can i add you on discord if you’re using it?

7

Hey again, birbkeks! :bird:

Thanks for keeping us updated on your situation. It’s a bit puzzling that you initially had it working but ran into problems again. Let’s keep working on it and try to figure this out. :hammer_and_wrench:

It’s good that you tested different Ethernet cables, and they seem fine with other devices. That helps rule out the cable as the issue. :raised_hands:

One thing to check at this point is whether your PC meets the recommended requirements for EndeavourOS. You can easily do this during the installation process using the Calamares installer. It will let you know if your hardware meets the necessary specs. Did you get a chance to do this?

If your hardware meets the recommended requirements, Calamares should confirm it during the installation process. This information can give us more insights into whether the issue might be hardware-related. :desktop_computer:

Give that a shot and let us know what Calamares says. We’re here to help you get this resolved and your internet speed back up to snuff. :rocket::blush:

Best regards,
Alejo

P.S. We’re in this together until we get it sorted out! :star2:

8

When you say it works with r8169 kernel module is the r8168 package uninstalled?