No Ethernet Connection or Very Slow connection

General system Newbie
1

Hi, I’m having some trouble with Ethernet after installing. I know the problem isn’t the cable, as everything works fine in Windows 10. I have windows on a separate SSD from EOS.
The output of inxi -Na is

Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8168 v: 8.052.01-NAPI modules: r8169 pcie:
    gen: 1 speed: 2.5 GT/s lanes: 1 port: 4000 bus-ID: 03:00.0
    chip-ID: 10ec:8168 class-ID: 0200
  Device-2: Realtek RTL8822BE 802.11a/b/g/n/ac WiFi adapter
    vendor: Hewlett-Packard driver: rtw_8822be v: N/A modules: rtw88_8822be
    pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 04:00.0
    chip-ID: 10ec:b822 class-ID: 0280

I’ve tried using the welcome app to change from r8168 and r8169, to see if that solves anything, but it didn’t change much. Throughout this whole thing, there has been a few times where it works to load the arch wiki, as I was using that to test if it was connected, but then if I try again just a few seconds later it doesn’t work. WiFi works fine, but isn’t as fast as I would like, compared to Ethernet. Sorry if this is formatted weird its my first time posting here, and I’m not sure what else to include.
EDIT: Forgot to include hardware i9 9900k, Nvidia 2080 Super, not sure what motherboard, its an HP Omen prebuilt, if that helps

2

Did you reboot after changing from r8168 to r8169?
Do you have any additional blacklist files that specify those drivers?

And welcome to the forum, BTW! :smile:

3

Hi, thank you for replying, but I tried both and made sure to reboot after changing and on 8169 it doesn’t connect if I want, but on 8168 it connects but everything is very slow. Eventually the pages I was using to test loaded, but it took a long time. I just installed EOS a few days ago, and haven’t blacklisted anything, so I don’t think it’s that. I tried chromium to make sure it wasn’t just a problem with Firefox, but it didn’t work. Now after a few minutes, when I try to connect to the wired connection it gives me the same thing that I was getting when I tried to change to 8169 where it says Setting network address and then eventually says limited connectivity and then IP configuration was unavailable. I’m using KDE Plasma if that makes any difference. The output is still the same from inxi -NA after I used the welcome app to change to 8168.

When running lspci -v and looking for ethernet controller it shows this

03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 16)
        Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
        Flags: bus master, fast devsel, latency 0, IRQ 16
        I/O ports at 4000 [size=256]
        Memory at a4404000 (64-bit, non-prefetchable) [size=4K]
        Memory at a4400000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: r8168
        Kernel modules: r8169, r8168
4

Not sure about the issue, but here’s some reading in case you haven’t seen them yet:

5

Hi, thanks for the help and suggestions, and after looking into it, I tried installing the r8168 LTS package and that seemed to fix it after rebooting.

6

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