Newbie - can't get the sound to work properly

Hi everyone,

To begin with I’ll give some context, although it may not be necessary (I don’t know), I’d rather say it now than wasting your time and mine later with this. I also wanna say that english is not my mother tong so some of the terms I use may not e adapted, if that triggers you feel free to enlighten me on the right words ! I’d be happy to learn the correct way of talking on those subjects.

So,

I decided to install this OS on a laptop I got from school 4 years ago, here’s a link to the PC specs info I got through hardinfo2 https://ibb.co/84mBzhvC

When I first got it, it was on a modified version of windows, with a lot of things to prevent users to install anything, basically a high school laptop. When I finished High school, I got a local admin session and since its a rather low end PC (think that’s the term), I thought I might do my first Linux install on it because I understood it was less heavy on the hardware. I knew my PC wasnt super strong anyway so my goal was to play hardware-light games, and searching for an OS that does well with gaming, is not too heavy on the hardware and with terminal usage needed, because it’s cool ! And it really interests me to learn Linux.

This being said, the sound wasnt working so I looked up tutos but I cant tell what I did because it was like 5 months ago, I don’t remember.

Now since I’m going on vacations and I wanted to bring this laptop with me I thought I might do a system update and try to repair the sound.

I followed this tutorial A Complete Idiot's Guide To Endeavour OS Maintenance / Update / Upgrade and after rebooting the computer I found out that the sound works at start, but if I plug something in the jack or go to the sound settings, the sound completely stops working, be it on a jack device or just from the laptop speakers. I also found out that on the audio settings it says im using a headset as an audio device, but I don’t understand why, since I first of do not own a headset, and, well its not connected to my computer. Precise name is : “Casque Audio Celeron/Pentium Silver Processor High Definition Audio”. After rebooting again I found that the thing with audio working then breaking when I do anything related to it other than listening happens again. So audio works but not with jack devices and stops working if I try to do something after booting up.

Maybe I said too much things if so I’m sorry ! It’s my first time posting ! I’ll try to post better next time lol

Thanks to everyone that will help me !

Please use inxi -Faz | eos-sendlog
This will give us a better and more useful information about the system that can help us help you.

Hi, I did and got this link from the terminal : https://dpaste.com/67SUBN4PD, thanks for the support

@SHioye Greetings and welcome to the forum!

It sounds like your sound works fine until you try to plug something into your headphone jack? Is that correct?

If so, open a terminal (learning to use Linux, right?) and try entering pavucontrol in your terminal session. Assuming it is installed, you will see a number of tabs with pull down menu choices.

Try different choices in the “output” and/or ”configuration" sections - between speakers and headphone selection choices. This may address your issue.

Let us know if this helps. Others here may have better ideas to share.

Thanks for the reply, (just wanna say I love the ctrl+alt+t shortcut for bringing up the terminal) I entered the command you wrote and I indeed could switch from the headset to the speakers, but for some reason it says the speakers are unavailable, it’s litteraly written “Speakers (unavailable)”, so now in the sound control (the one I get too from the toolbar, not from pavucontrol) the only output that shows up is still the headset but now its unselected and the sound still doesnt work.

But I guess this is kinda good cause now I know the issue lies with the speaker being “unavailable” right ?

I suspect the next step would involve checking certain systemctl services, ensuring the right one is active and enabled.

But I don’t know enough about your setup to help.

Let’s wait for someone with greater expertise to weigh in from here. :vulcan_salute:

[Ps… The answer may be lurking below in your inxi results…]

Server-2: PipeWire v: 1.6.7 status: active with: 1: pipewire-pulse status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl