New Installation, black screen on boot

[Reach6594]

Hello everyone,

I tried to install EndeavourOS on a framework laptop (i7-1165G7).
The installation completed with no error but when I reboot, the laptop display only a black screen and I can’t have a tty.

The black screen appear after I enter my disk encryption password.

The ISO I used is the lastest available : EndeavourOS_Artemis_nova_22_9.iso
I used Rufus to create the bootable USB.

I followed this tutorial for the installation.

I chose Online installation and KDE as desktop environment.

I already tried to uncheck the xf86-video-intel driver in the calamares installer without success.

I managed one time to boot successfully (without knowing why) but after a reboot the black screen came back.

Thanks.

[ainz]

Welcome to the forum!

Is ‘‘Enforce Secure Boot’’ enabled ?

If so then disable it. Go into your BIOS to Security → Secure Boot and disable “Enforce Secure Boot”.

[Reach6594]

Hello, yes secure boot is disabled

[manuel]

Welcome here!

Please show some details about your hardware using command

inxi -Faz | eos-sendlog

and show the returned URL here.

You should be able to boot using the USB installer drive and use the terminal for the command.

[Reach6594]

Hi, here’s the logs : https://clbin.com/yhUMY

[manuel]

Some thoughts:

• Motherboard firmware might have updates. If you update, make sure it is exactly for your motherboard, otherwise you may brick the board.
• You have only Intel graphics. Often package xf86-video-intel is not needed for newer machines, but that’s not always the case. So either install it and reboot, or uninstall it and reboot. See if either helps.
• Changing the display manager might help. For example, if you have lightdm, try sddm.

Changing the display manager:

sudo pacman -Syu --needed sddm    # the new display manager here
sudo systemctl disable lightdm    # the current display manager here
sudo systemctl enable sddm        # the new display manager here
reboot

[Reach6594]

I updated the bios, tried to install with and without intel driver and change the display manager but the black screen is still here.

I will try to install endeavour with the offline installation

[manuel]

I suspect that it will not help…

If the problem continues, we need more logs, like

• cat /var/log/Xorg.0.log | eos-sendlog
• sudo journalctl -b -0 | eos-sendlog

from the installed system, after trying to log in.
If you can’t log in, you can use either the USB installer, or the TTY (press e.g. Ctrl-Alt-F3 to get to a TTY) and run the commands.

With the USB installer, to get logs, you will need this info: https://discovery.endeavouros.com/system-rescue/arch-chroot-for-efi-uefi-systems/2021/03/ (assuming you have an UEFI system).

[Reach6594]

Ok, so I installed endeavour with the offline installation, it’s work I can boot but after updating the system and reboot the black screen is back

[Zircon34]

Run grub-install after updates before reboot?

[Reach6594]

I did the grub-install after reboot with a live USB, I don’t know if it makes a difference

[Zircon34]

The new iso should not be a problem. However, we saw a lot of problems with grub update couple of weeks ago. It is necessary to run the command before rebooting, else necessitates a chroot and fix it there.

This explains the fix. Still surprised in your case, I did not have any problems with updates and reboot with new iso…

The latest grub package update needs some manual intervention

(Grub 2:2.06.r322.gd9b4638c5-1) Grub Update Causing Unbootable OS On UEFI Systems A grub update today is causing boot issues on UEFI systems. It will make most systems unbootable so take care! with no intervention, the system will just boot directly into Firmware with no way to boot the OS. If you have this issue follow these instructions: First boot onto an EndeavourOS Live ISO. Ensure that you are booting the ISO via UEFI mode. Follow these instructions to chroot into your install: ht…

Also see some blacklisting of Nvidia, did you do that? Or was that automatic install.

module_blacklist=nvidia,nvidia_modeset,nvidia_uvm,nvidia_drm,pcspkr nouveau.modeset=1 i915.modeset=1 radeon.modeset=1 nvme_load=yes

Also your boot parameter is entirely different than mine. Perhaps try install first without encryption, or if you do run the grub-install before reboot but right after update if you can. Curious if it is really grub related.

[Reach6594]

I reinstalled endeavour with the offline installation, update, grub-install and reboot but the black screen is still there.

I will try to install endeavour without disk encryption.

I did not change anything about nvidia or boot parameter.

[Reach6594]

I tried without disk encryption and the black screen is still there
I don’t know what to do

[manuel]

How about the logs mentioned above?

[Reach6594]

I can’t upload them, I don’t have internet connection when i use chroot and i can’t edit /etc/resolv.conf, maybe i’m missing something

[manuel]

I assume you do have internet connection with the USB installer, right?

Then arch-chroot into the system, redirect the outputs to a file, then exit arch-chroot, mount the proper partitions, and then run

cat "/path/to/the/file/you/just/created" | eos-sendlog

[Reach6594]

cat /var/log/Xorg.0.log: https://clbin.com/dD5kp
sudo journalctl -b -0 : https://clbin.com/fEZPf

[joekamprad]

[     6.579] (EE) AIGLX error: dlopen of /usr/lib/dri/i965_dri.so failed (/usr/lib/dri/i965_dri.so: cannot open shared object file: No such file or directory)
[     6.579] (EE) AIGLX error: unable to load driver i965

[manuel]

The second log is empty…