Kyocera-M5521cdw prints only in black and white

Hello all,

I have the problem that my Kyocera-M5521cdw only prints black and white. Also the display in the settings is confusing because there is supposedly yellow empty.

From other devices, I can print in color.

Let me see:

:crystal_ball:

Only misty clouds from here…

Can you blow away some clouds, please?

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If you can tell me what information is helpful in this case

A duckduckgo search of “Kyocera-M5521cdw only prints black and white” provided the following:

This site, and others, suggests no color printing is a driver problem.
So a search of the Archlinux AUR provided the following:
https://aur.archlinux.org/packages/kyocera-ecosys-m552x-p502x

Have you installed the driver from the AUR?

yay -S kycera-ecosys-m552x-p502x

Pudge

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yes i have installed this driver:

tealk in ~ $ yay M5521cdw
1 aur/kyocera-ecosys-m552x-p502x 8.1602-1 (+4 0.04) (Installed)
    PPD file for Kyocera ECOSYS M5521cdn/M5521cdw/M5526cdn/M5526cdw/P5021cdn/P5021cdw/P5026cdn/P5026cdw
==> Packages to install (eg: 1 2 3, 1-3 or ^4)
==> 

i have the following 3 drivers to choose from, but only the first one installs without error.
image

the following error occurs with the other two:
cups-driverd failed to get PPD file - see error_log for details.

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I have never installed a Kyocera printer, so I am now out of my realm.

If the first driver installs OK, why is the other two failing a problem ? I think I am missing something.

The only other thing I’ve got, did you take the cups-drverd’s advice and look at the error_log for a possible cause?

Pudge

Which error log is meant there?

when something ends with “d” the d usually stands for Daemon which would be enabled by systemd. This may or may not be the case with cups-driverd

What does the following give

systemctl status cups-driverd

Pudge

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i have no daemon namend cups-driverd

ystemctl status cups
cups-browsed.service  cups-lpd.socket       cups.path             cups.service          cups.socket   
tealk in ~ $ systemctl status cups.service 
● cups.service - CUPS Scheduler
     Loaded: loaded (/usr/lib/systemd/system/cups.service; enabled; preset: disabled)
     Active: active (running) since Sun 2023-04-16 03:09:49 CEST; 5 days ago
TriggeredBy: ● cups.socket
             ● cups.path
       Docs: man:cupsd(8)
   Main PID: 849 (cupsd)
     Status: "Scheduler is running..."
      Tasks: 1 (limit: 37728)
     Memory: 234.3M
        CPU: 35.578s
     CGroup: /system.slice/cups.service
             └─849 /usr/bin/cupsd -l

Apr 16 03:09:49 tealk-tuxedoaura15gen1 systemd[1]: Starting CUPS Scheduler...
Apr 16 03:09:49 tealk-tuxedoaura15gen1 systemd[1]: Started CUPS Scheduler.
tealk in ~ $ systemctl status cups-browsed.service 
○ cups-browsed.service - Make remote CUPS printers available locally
     Loaded: loaded (/usr/lib/systemd/system/cups-browsed.service; disabled; preset: disabled)
     Active: inactive (dead)
tealk in ~ $ 

i would try to choose driverless option… on setting it up or enable cups-browsed not need any setup…

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and try cups webinterface or system-config-printer app to set it up instead of internal gnome settings can help…

I could only add the printer via the webinterface
There is full color set

I do not understand why the problem arises now, before the reinstallation I installed the printer the same and there I could print in color :cry:

is the printer connected via usb?

Network, WLan