Hello,
I seem to have some issues with my Logitech G500 mouse (USB mouse) under endevaourOS. It happens from (time to time, sometimes more frequent sometims less frequent), that my mouse gets disconnected and reconnected. Sometimes it stays disconnected until I re-plug it again or switch to another USB port. Usually I get an error stating something like can't add hid device: -71
etc.
Information about the System:
- Operating System: EndeavourOS
- KDE Plasma Version: 6.3.3
- KDE Frameworks Version: 6.11.0
- Qt Version: 6.8.2
- Kernel Version: 6.13.7-arch1-1 (64-bit)
- Graphics Platform: Wayland
- Processors: 16 Ă— AMD Ryzen 7 2700X Eight-Core Processor
- Memory: 31,3 GiB of RAM
- Graphics Processor: NVIDIA GeForce RTX 2080
- Mainboard: Asus PRIME X370-PRO
- Keyboard: Corsair KB 70
- Mouse: Logitech G500
Before running EndeavourOS I was running Nobara and before that Windows 11 without any issues regarding the mouse, also the first few months I run EndeavourOS didn’t cause any issues. Per default I have it plugged into my keyboard which has a “USB-passthrough” (second USB cable that just powers a single USB port on the keyboard), but the error also occurs if I plug the mouse into any other of the USB ports of the PC.
One interesting thing is: if the mouse gets disconnected while connected via the keyboard then the keyboard also doesn’t accept any input until the mouse is unplugged (I think last time the key-strokes popped up after I unplugged it). If the mouse is connected directly to the back of the PC then the keyboard keeps working as is.
What I tried so far:
- exchange the mouse for Logitech G403: works without an issue (RGB stops but I don’t know if that’s supposed to be)
- use the G500 on another PC (Mint 22.1): works as expected
- try LTS kernel version: does not help
- adding
usbcore.autosuspend=-1
to/etc/kernel/cmdline
: does not help - trying to change poll interval using
sudo modprobe -r usbhid && sudo modprobe usbhid mousepoll=2
: does not help - re-installing EndeavourOs: does not help
The only thing I didn’t test yet is using the mouse on the same PC with a different OS. I know the easiest solution would be to get a new mouse (the G403 is borrowed) but I really like mine and so far it never disappointed me in the > 10years that I’ve been having it.
Additional info:
...
Device-1: 7-1:4 info: Logitech G500 Laser Mouse type: mouse,HID rev: 2.0
...
$ cat /sys/bus/usb/devices/7-4/power/control
on
dmesg log: https://files.catbox.moe/s9xtq9.log
Thank you so much for your help.