Hello I am new here i just ran into a issue my hard disk failed to mount it give me that message below
{An error occurred while accessing ‘New Volume’, the system responded: The requested operation has failed: Error mounting /dev/sda2 at /run/media/njm/New Volume: wrong fs type, bad option, bad superblock on /dev/sda2, missing codepage or helper program, or other error}
i have been trying to figure it out can anyone guide me on how to fix it thank you.
Can you share the output of lsblk -o name,type,fstype,size
NAME TYPE FSTYPE SIZE
sda disk 931.5G
└─sda2 part ntfs 931.5G
nvme0n1 disk 931.5G
├─nvme0n1p1 part vfat 1000M
└─nvme0n1p2 part ext4 930.5G
Are you dual-booting Windows? If so, make sure you have “Fast Startup” disabled in Windows.
If you aren’t dual-booting, try mounting it manually,
sudo mkdir /mnt/drive1
sudo mount -t ntfs3 /dev/sda2 /mnt/drive1
If you get the same error mounting it manually, it may have some filesystem corruption.
The result
njm@njm-z390aorusprowifi ~]$ sudo mount -t ntfs3 /dev/sda2 /mnt/drive1
mount: /mnt/drive1: wrong fs type, bad option, bad superblock on /dev/sda2, missing codepage or helper program, or other error.
dmesg(1) may have more information after failed mount system call.
Are you dual-booting Windows? If so, disable Fast Startup in Windows settings.
I am not dual - booting only linux .
the result of the first command
[njm@njm-z390aorusprowifi ~]$ sudo mkdir /mnt/drive1
mkdir: cannot create directory ‘/mnt/drive1’: File exists
If you install the ntfs-3g package there are some user space tools you can use to diagnose disk issues. Although it is better to use Windows to repair ntfs issues.
You can only run that command once.
how can I use ntfs -3g tool to run diagnostic
If your not sharing that particular drive with a Windows Install then why do you have it ntfs? If you are using that space only for Linux I would recommend a more native linux file system that natively supports Unix file permissions.
you can try ntfsfix --clear-dirty according to the Arch Wiki
https://wiki.archlinux.org/title/NTFS
As @dalto points out its best to use windows to fix problems with the NTFS. You can download Hirens Boot and use it instead of having to worry about installing Windows. Use its more native NTFS tools to fix your drive. If the above doesn’t work