Installation Trouble

Hi, I’m trying to install EOS on a partners laptop, and I ran in to problems. She has a Lenovo G51, and it’s currently running Deepin.

I have tried legacy, UEFI and everything like that. Secure Boot is off.

This is what happens whe i run the installer from the USB stick:

I would appreciate some help here. :slight_smile:

Hello @Mr_Ecks
Is this happening as soon as you try to boot on the EndeavourOS live usb?

Exactly.

I get the Endeavour screen, and when I hit Install this happens.

Have you tried adding ACPI=off to the boot parameters?

There is unfortunately no such option in the bios menu.

No you have to add it as a kernel parameter on boot. So when you boot the ISO on UEFI you hit the e on the keyboard for edit. Add it in the line after quite splash.

Edit: Just add it to the end of the line by using the right arrow key until you get to the end.

OK, I added that, but it gave the same result.

You add to the end of the line and I’m not sure if you have to press f10 to save and then enter so it boots on it? That’s what i do on Bios but this is in UEFI mode i take it?

I added it to the end of the line. Here is the result:

I did save it, first to boot, but I’ll try f10.

EDIT:

try enabling legacy usb support in bios. It seems like the usb drive is not discovered by the system.
this might make the usb stick a bit slower (USB2 speeds), but it is still worth a try.
Also try another usb slot. If this is a blue slot (USB 3), try one that is not blue.
On some older laptop of mine USB3 was still a new thing, so it would only boot off from the USB2 slots.

1 Like

I’ll give that a try.

also make sure secure boot is disabled

So, I tried legacy. With and without adding ACPI=off, and I tried the USB2 slot.

Nate: Secure Boot is off.

hmm, i just realised, you shouldn’t be in a shell at all. the installer works in xfce X11 mode.
Looking at the screenshot, I think there might be a hardware or driver issue.

Can you use Deepin to give info about the hardware?
For example, any of

lspci -vnn
inxi -Fxxxc0
hwinfo --short

Ok, I’m on it.

00:00.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1566]
Subsystem: Lenovo Device [17aa:3806]
Flags: bus master, fast devsel, latency 0

00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Mullins [Radeon R4/R5 Graphics] [1002:9851] (rev 40) (prog-if 00 [VGA controller])
Subsystem: Lenovo Mullins [Radeon R4/R5 Graphics] [17aa:3806]
Flags: bus master, fast devsel, latency 0, IRQ 36
Memory at e0000000 (64-bit, prefetchable) [size=256M]
Memory at f0000000 (64-bit, prefetchable) [size=8M]
I/O ports at 3000 [size=256]
Memory at f0c00000 (32-bit, non-prefetchable) [size=256K]
Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities:
Kernel driver in use: radeon
Kernel modules: radeon, amdgpu

00:01.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Kabini HDMI/DP Audio [1002:9840]
Subsystem: Lenovo Kabini HDMI/DP Audio [17aa:3806]
Flags: bus master, fast devsel, latency 0, IRQ 40
Memory at f0c60000 (64-bit, non-prefetchable) [size=16K]
Capabilities:
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel

00:02.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:156b]
Flags: fast devsel

00:02.3 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Functions 5:1 [1022:1439] (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 25
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
I/O behind bridge: 00002000-00002fff
Memory behind bridge: f0b00000-f0bfffff
Capabilities:
Kernel driver in use: pcieport
Kernel modules: shpchp

00:02.4 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Functions 5:1 [1022:1439] (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 27
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
I/O behind bridge: 00001000-00001fff
Memory behind bridge: f0a00000-f0afffff
Prefetchable memory behind bridge: 00000000f0d00000-00000000f0efffff
Capabilities:
Kernel driver in use: pcieport
Kernel modules: shpchp

00:08.0 Encryption controller [1080]: Advanced Micro Devices, Inc. [AMD] Device [1022:1537]
Subsystem: Lenovo Device [17aa:3806]
Flags: bus master, fast devsel, latency 0
Memory at f0c40000 (64-bit, prefetchable) [size=128K]
Memory at f0900000 (32-bit, non-prefetchable) [size=1M]
Memory at f0c6c000 (32-bit, non-prefetchable) [size=4K]
Memory at f0c6a000 (32-bit, non-prefetchable) [size=8K]
Capabilities:
Kernel driver in use: ccp
Kernel modules: ccp

00:10.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller [1022:7814] (rev 11) (prog-if 30 [XHCI])
Subsystem: Lenovo FCH USB XHCI Controller [17aa:3806]
Flags: bus master, fast devsel, latency 0, IRQ 18
Memory at f0c68000 (64-bit, non-prefetchable) [size=8K]
Capabilities:
Kernel driver in use: xhci_hcd

00:11.0 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [IDE mode] [1022:7800] (rev 40) (prog-if 01 [AHCI 1.0])
Subsystem: Lenovo FCH SATA Controller [IDE mode] [17aa:3806]
Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 19
I/O ports at 3118 [size=8]
I/O ports at 3124 [size=4]
I/O ports at 3110 [size=8]
I/O ports at 3120 [size=4]
I/O ports at 3100 [size=16]
Memory at f0c6d000 (32-bit, non-prefetchable) [size=1K]
Capabilities:
Kernel driver in use: ahci
Kernel modules: ahci

00:12.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller [1022:7808] (rev 39) (prog-if 20 [EHCI])
Subsystem: Lenovo FCH USB EHCI Controller [17aa:3806]
Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 18
Memory at f0c6d500 (32-bit, non-prefetchable) [size=256]
Capabilities:
Kernel driver in use: ehci-pci

00:13.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller [1022:7808] (rev 39) (prog-if 20 [EHCI])
Subsystem: Lenovo FCH USB EHCI Controller [17aa:3806]
Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 18
Memory at f0c6d400 (32-bit, non-prefetchable) [size=256]
Capabilities:
Kernel driver in use: ehci-pci

00:14.0 SMBus [0c05]: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller [1022:780b] (rev 42)
Subsystem: Lenovo FCH SMBus Controller [17aa:3806]
Flags: 66MHz, medium devsel
Kernel modules: i2c_piix4, sp5100_tco

00:14.2 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller [1022:780d] (rev 02)
Subsystem: Lenovo FCH Azalia Controller [17aa:3806]
Flags: bus master, slow devsel, latency 32, IRQ 16
Memory at f0c64000 (64-bit, non-prefetchable) [size=16K]
Capabilities:
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel

00:14.3 ISA bridge [0601]: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge [1022:780e] (rev 11)
Subsystem: Lenovo FCH LPC Bridge [17aa:3806]
Flags: bus master, 66MHz, medium devsel, latency 0

00:18.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1580]
Flags: fast devsel

00:18.1 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1581]
Flags: fast devsel

00:18.2 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1582]
Flags: fast devsel

00:18.3 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1583]
Flags: fast devsel
Capabilities:
Kernel driver in use: k10temp
Kernel modules: k10temp

00:18.4 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1584]
Flags: fast devsel
Kernel driver in use: fam15h_power
Kernel modules: fam15h_power

00:18.5 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1585]
Flags: fast devsel

01:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8821AE 802.11ac PCIe Wireless Network Adapter [10ec:8821]
Subsystem: Lenovo RTL8821AE 802.11ac PCIe Wireless Network Adapter [17aa:a814]
Flags: bus master, fast devsel, latency 0, IRQ 42
I/O ports at 2000 [size=256]
Memory at f0b00000 (64-bit, non-prefetchable) [size=16K]
Capabilities:
Kernel driver in use: rtl8821ae
Kernel modules: rtl8821ae, wl

02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
Subsystem: Lenovo RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [17aa:3827]
Physical Slot: 0
Flags: bus master, fast devsel, latency 0, IRQ 33
I/O ports at 1000 [size=256]
Memory at f0a04000 (64-bit, non-prefetchable) [size=4K]
Memory at f0a00000 (64-bit, non-prefetchable) [size=16K]
Capabilities:
Kernel driver in use: r8169
Kernel modules: r8169

elin137@elininsdator:~$

elin137@elininsdator:~$ hwinfo --short
cpu:
AMD A6-7310 APU with AMD Radeon R4 Graphics, 1939 MHz
AMD A6-7310 APU with AMD Radeon R4 Graphics, 1943 MHz
AMD A6-7310 APU with AMD Radeon R4 Graphics, 1943 MHz
AMD A6-7310 APU with AMD Radeon R4 Graphics, 1938 MHz
keyboard:
/dev/input/event5 Creative 2.4G INPUT DEVICE
/dev/input/event3 AT Translated Set 2 keyboard
mouse:
/dev/input/mice Creative 2.4G INPUT DEVICE
/dev/input/mice ETPS/2 Elantech Touchpad
monitor:
N156BGE-EB2 LCD Monitor
graphics card:
ATI Mullins [Radeon R4/R5 Graphics]
sound:
ATI Kabini HDMI/DP Audio
AMD FCH Azalia Controller
storage:
AMD FCH SATA Controller [IDE mode]
network:
enp2s0 Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
wlp1s0 Realtek RTL8821AE 802.11ac PCIe Wireless Network Adapter
network interface:
lo Loopback network interface
enp2s0 Ethernet network interface
wlp1s0 Ethernet network interface
disk:
/dev/sda WDC WD10JPCX-24U
partition:
/dev/sda1 Partition
/dev/sda2 Partition
usb controller:
AMD FCH USB EHCI Controller
AMD FCH USB XHCI Controller
AMD FCH USB EHCI Controller
bios:
BIOS
bridge:
AMD Host bridge
AMD Host bridge
AMD Host bridge
AMD Family 16h Processor Functions 5:1
AMD Host bridge
AMD Host bridge
AMD Host bridge
AMD Host bridge
AMD Host bridge
AMD Family 16h Processor Functions 5:1
AMD FCH LPC Bridge
hub:
Advanced Micro Devices Hub
Linux Foundation 2.0 root hub
Linux Foundation 2.0 root hub
Linux Foundation 3.0 root hub
Advanced Micro Devices Hub
Linux Foundation 2.0 root hub
memory:
Main Memory
bluetooth:
Realtek Bluetooth Radio
unknown:
FPU
DMA controller
PIC
Keyboard controller
AMD FCH SMBus Controller
AMD Encryption controller
Realtek RTS5129 Card Reader Controller
/dev/input/event13 Acer Lenovo EasyCamera
elin137@elininsdator:~$

Did you try the live usb in every usb port? You could also try loglevel=0 as kernel parameter.

Yes, and loglevel=0 gave the same result.