[help] cannot enable GNOME Extensions

I can’t use my GNOME extensions. Downloading and installing through https://extensions.gnome.org/# seems okay, but attempting to actually enable them through either the website doesn’t work, and I can’t do so in the Extensions app as shown in the image.

okay, i solved it, the culprit turned out to be in /etc/dconf/db

.
├── ibus
├── ibus.d
│   └── 00-upstream-settings
├── local
├── local.d
│   ├── 00-extensions <- (1)
│   └── .locks <- (2)
│       ├── extensions
│       └── extensions-mandatory
└── .placeholder

4 directories, 7 files

  1. this one had org.gnome.shell enabled-extensions value locked to this value: enabled-extensions=['screen-capture-protection@citrix.com']
  2. even after commenting out the set value in (1) it still didn’t work, so this gotta go to, found out through this.