Hello everyone. I have a HyperX Pulsefire Pro mouse (I think that is the one), and for me to change the DPI profiles amongst other things, I need the software. I really don’t care about the RGB profiles and such which load the profile once the software is started - does not hold config on internal memory. But what it does seem to hold are the DPI profiles you could change with the button in the middle. And as I play CSGO, I wanted to try out different config settings with higher DPI.
I’ve downloaded Bottles flatpak, gave it permissions, and still the installer would silently crash. Tried their documented fix of putting the .exe inside the C drive folder of the Bottle created - still no dice. Decided to download a bunch more of dependencies like VC Redist or .NET frameworks which I felt could’ve been necessary to launch the installer/application. That got me to the point where it wouldn’t say “Launching” without anything happening. It launched, but with errors. The “this program encountered a serious error and needs to close”. I’ve tried researching a bit, but it’s mostly Ubuntu (
) and/or really old (like 7 or more) posts that don’t really give me useful info - also the WineHQ site is kind of shite to navigate through, although that could be just me being old, but not that old 
Here is the input from the error:
Unhandled exception: 0xe0434352 in 32-bit code (0x7b011296).
Register dump:
CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
EIP:7b011296 ESP:0f80eaa4 EBP:0f80eb18 EFLAGS:00000246( - -- I Z- -P- )
EAX:0f80eab0 EBX:00000000 ECX:00000010 EDX:0f80eb90
ESI:e0434352 EDI:00000001
Stack dump:
0x0f80eaa4: 108d053b 3956964a 11914850 e0434352
0x0f80eab4: 00000001 00000000 7b011296 00000005
0x0f80eac4: 80131501 00000000 00000000 00000000
0x0f80ead4: 10710000 11914850 108d05c1 395697ae
0x0f80eae4: 00000000 11914850 00000005 00000000
0x0f80eaf4: 00000000 0fb80030 0f80ebe4 00000001
Backtrace:
=>0 0x7b011296 AccessCheckByTypeAndAuditAlarmW+0x10296() in kernelbase (0x0f80eb18)
1 0x108c70f1 EntryPoint+0x194591() in clr (0x0f80ebc4)
2 0x108c7f96 EntryPoint+0x195436() in clr (0x0f80ec8c)
3 0x56990e04 in presentationframework.ni (+0x380e04) (0x0f80ed90)
4 0x569be544 in presentationframework.ni (+0x3ae544) (0x0f80edb4)
5 0x569be20e in presentationframework.ni (+0x3ae20e) (0x0f80ee04)
6 0x569bd5bd in presentationframework.ni (+0x3ad5bd) (0x0f80ee44)
7 0x569bd75a in presentationframework.ni (+0x3ad75a) (0x0f80ee60)
8 0x568dd7dc in presentationframework.ni (+0x2cd7dc) (0x0f80ee74)
9 0x568ddd94 in presentationframework.ni (+0x2cdd94) (0x0f80ee84)
10 0x585bee42 in windowsbase.ni (+0xdee42) (0x0f80ee9c)
11 0x585bed85 in windowsbase.ni (+0xded85) (0x0f80eed8)
12 0x585c10cd in windowsbase.ni (+0xe10cd) (0x0f80ef20)
13 0x585bf56f in windowsbase.ni (+0xdf56f) (0x0f80ef3c)
14 0x79b135f4 in mscorlib.ni (+0x3f35f4) (0x0f80efa0)
15 0x79b13527 in mscorlib.ni (+0x3f3527) (0x0f80efb4)
16 0x79b134e4 in mscorlib.ni (+0x3f34e4) (0x0f80efd0)
17 0x585c0f3a in windowsbase.ni (+0xe0f3a) (0x0f80f000)
18 0x585c0d80 in windowsbase.ni (+0xe0d80) (0x0f80f038)
19 0x585bd346 in windowsbase.ni (+0xdd346) (0x0f80f078)
20 0x585bc57c in windowsbase.ni (+0xdc57c) (0x0f80f0b4)
21 0x585be661 in windowsbase.ni (+0xde661) (0x0f80f0f0)
22 0x585be94c in windowsbase.ni (+0xde94c) (0x0f80f110)
23 0x585bee42 in windowsbase.ni (+0xdee42) (0x0f80f128)
24 0x585bed85 in windowsbase.ni (+0xded85) (0x0f80f164)
25 0x585bcf62 in windowsbase.ni (+0xdcf62) (0x0f80f1bc)
26 0x585be4b4 in windowsbase.ni (+0xde4b4) (0x0f80f204)
27 0x10fcd08e (0x0f80f238)
28 0x7e4b593c AdjustWindowRect+0x3460c() in user32 (0x0f80f268)
29 0x7e4b6103 AdjustWindowRect+0x34dd3() in user32 (0x0f80f2c8)
30 0x7e4b8746 AdjustWindowRect+0x37416() in user32 (0x0f80f318)
31 0x7e47b351 AppendMenuA+0x10031() in user32 (0x0f80f3c8)
32 0x585d7211 in windowsbase.ni (+0xf7211) (0x0f80f414)
33 0x585bb3d7 in windowsbase.ni (+0xdb3d7) (0x0f80f45c)
34 0x585bb319 in windowsbase.ni (+0xdb319) (0x0f80f468)
35 0x568ddd50 in presentationframework.ni (+0x2cdd50) (0x0f80f478)
36 0x568dd90e in presentationframework.ni (+0x2cd90e) (0x0f80f498)
37 0x568dd702 in presentationframework.ni (+0x2cd702) (0x0f80f4a8)
38 0x568dc7d6 in presentationframework.ni (+0x2cc7d6) (0x0f80f4b4)
39 0x146e08ed (0x0f80f4c8)
40 0x1071f016 in clr (+0xf016) (0x0f80f4d4)
41 0x107222ba LogHelp_TerminateOnAssert+0x91a() in clr (0x0f80f528)
42 0x1072850b LogHelp_TerminateOnAssert+0x6b6b() in clr (0x0f80f598)
43 0x108c1d0b EntryPoint+0x18f1ab() in clr (0x0f80f6bc)
44 0x108c23ea EntryPoint+0x18f88a() in clr (0x0f80f928)
45 0x108c2317 EntryPoint+0x18f7b7() in clr (0x0f80fe0c)
46 0x108c2498 EntryPoint+0x18f938() in clr (0x0f80fe64)
47 0x108c25be EntryPoint+0x18fa5e() in clr (0x0f80fea4)
48 0x108bdef5 EntryPoint+0x18b395() in clr (0x0f80fee0)
49 0x1050fa84 CLRCreateInstance+0x42f4() in mscoreei (0x0f80ff18)
50 0x79007f16 EntryPoint+0x50c2() in mscoree (0x0f80ff28)
51 0x79004de3 EntryPoint+0x1f8f() in mscoree (0x0f80ff48)
52 0x7bc5dd67 A_SHAFinal+0x3d777() in ntdll (0x0f80ff5c)
53 0x7bc5e4f0 A_SHAFinal+0x3df00() in ntdll (0x0f80ffec)
0x7b011296 kernelbase+0x11296: subl $4,%esp
Modules:
Module Address Debug info Name (57 modules)
PE 00400000-0f602000 Deferred hyperx_ngenuity_installer_2.20.1.0
PE 10500000-1058d000 Export mscoreei
PE 10710000-10ebf000 Export clr
PE 10ec0000-10ed4000 Deferred vcruntime140_clr0400
PE 10ee0000-10f8b000 Deferred ucrtbase_clr0400
PE 146f0000-15142000 Deferred system.ni
PE 15150000-15d8d000 Deferred presentationcore.ni
PE 15d90000-15f1d000 Deferred wpfgfx_v0400
PE 15f20000-15f8b000 Deferred msvcp140_clr0400
PE 15f90000-16073000 Deferred presentationnative_v0400
PE 16080000-16109000 Deferred clrjit
PE 16240000-169b4000 Deferred system.xml.ni
PE 169c0000-17319000 Deferred shell32
PE 56610000-579f3000 Export presentationframework.ni
PE 580d0000-582d3000 Deferred system.xaml.ni
PE 584e0000-588fb000 Export windowsbase.ni
PE 60370000-60475000 Deferred system.configuration.ni
PE 61740000-61784000 Deferred advapi32
PE 61a00000-62218000 Deferred system.core.ni
PE 62b80000-62b88000 Deferred api-ms-win-core-localization-l1-2-1
PE 62fc0000-6304e000 Deferred rpcrt4
PE 63480000-6348d000 Deferred version
PE 63bc0000-63bda000 Deferred shcore
PE 64a40000-64a94000 Deferred shlwapi
PE 64ec0000-64fed000 Deferred oleaut32
PE 66240000-66258000 Deferred bcrypt
PE 66b00000-66b3e000 Deferred win32u
PE 66e40000-66e48000 Deferred api-ms-win-appmodel-runtime-l1-1-2
PE 67800000-67807000 Deferred api-ms-win-core-string-l1-1-0
PE 679c0000-679c7000 Deferred api-ms-win-core-xstate-l2-1-0
PE 68500000-6855a000 Deferred combase
PE 68700000-68730000 Deferred uxtheme
PE 6a280000-6a32d000 Deferred msvcrt
PE 6a400000-6a534000 Deferred ole32
PE 6ac80000-6ac87000 Deferred api-ms-win-core-fibers-l1-1-1
PE 6b500000-6b507000 Deferred api-ms-win-core-localization-obsolete-l1-2-0
PE 6b780000-6b788000 Deferred api-ms-win-core-winrt-l1-1-0
PE 6bc00000-6bc2c000 Deferred sechost
PE 6bcc0000-6bd42000 Deferred setupapi
PE 6bd80000-6bd8f000 Deferred wintypes
PE 6be40000-6beba000 Deferred dwrite
PE 6c9c0000-6ca46000 Deferred gdi32
PE 6dd00000-6dd08000 Deferred api-ms-win-core-quirks-l1-1-0
PE 6de80000-6de88000 Deferred api-ms-win-core-synch-l1-2-0
PE 6e400000-6e408000 Deferred api-ms-win-core-winrt-string-l1-1-0
PE 6e8c0000-6e997000 Deferred crypt32
PE 6fe40000-6fe74000 Deferred rsaenh
PE 6ff80000-6ff87000 Deferred api-ms-win-core-datetime-l1-1-1
PE 70b40000-70c19000 Deferred ucrtbase
PE 71200000-7121c000 Deferred imm32
PE 79000000-7904a000 Export mscoree
PE 79720000-7ab1c000 Export mscorlib.ni
PE 7b000000-7b0ee000 Export kernelbase
PE 7b600000-7b81b000 Deferred kernel32
PE 7bc00000-7bca9000 Export ntdll
PE 7e410000-7e653000 Export user32
PE f7160000-f7164000 Deferred winex11
Threads:
process tid prio (all id:s are in hex)
00000020 start.exe
00000024 0
00000038 services.exe
0000003c 0
00000040 0
0000004c 0
00000050 0
00000064 0
00000080 0
000000a4 0
000000b8 0
000000cc 0
000000fc 0
00000100 0
00000044 svchost.exe
00000048 0
00000054 0
00000058 0
0000005c winedevice.exe
00000060 0
00000068 0
0000006c 0
00000070 0
00000074 0
000000c8 0
00000078 winedevice.exe
0000007c 0
00000084 0
00000088 0
0000008c 0
00000090 0
00000094 0
00000098 0
000000a0 0
000000b0 0
000000b4 0
000000a8 plugplay.exe
000000ac 0
000000bc 0
000000c0 0
000000c4 0
000000d0 (D) C:\HyperX_NGENUITY_Installer_2.20.1.0.exe
["C:\HyperX_NGENUITY_Installer_2.20.1.0.exe" ]
000000d4 0 <==
000000d8 0
000000dc 2
00000134 0
000000e0 explorer.exe
000000e4 0
000000e8 0
000000ec 0
000000f4 rpcss.exe
000000f8 0
00000104 0
00000108 0
0000010c 0
00000110 0
00000114 0
00000118 0
00000148 0
0000011c tabtip.exe
00000120 0
00000124 0
00000128 0
00000138 explorer.exe
0000013c 0
00000140 0
00000144 0
0000014c tabtip.exe
00000150 0
00000154 0
00000158 0
System information:
Wine build: wine-7.0.r0.g2fc92f8b ( TkG Staging )
Platform: i386 (WOW64)
Version: Windows 10
Host system: Linux
Host version: 6.4.11-arch2-1
And here is the inxi link output for the system info, in case needed. (fun fact: thanks to this I just found out that my WD Green 240GB SSD shows up as Seagate, the more you know!)
From reading the output, I see certain things regarding it being 32-bit. And from seeing some things on those posts, I’ve seen people telling them to “not use the 64 bit app, try 32 instead”. I am not sure, in this case, how to check which one I am using (I assume 32?) or which one should I use or how to change it, if possible.
EDIT: Dumb me, on the top it says “Win64”. So I assume the bottle created is 64-bit in case that matters.
In addition, could this be a “bottles” related problem and perhaps I’d be much better just using Wine directly instead? - I didn’t do this because I know that setting up Wine could be a bit cumbersome and this issue is not really that important, but wanted something quick to try to get it up and running.
Thanks in advance for all the help.