Dell XPS 13 no keyboard after resume from suspend

General system Kernel, boot, graphics & hardware
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I’ve been using my Dell XPS 13 9370 without problems with EndeavourOS for some time; I’ve started to have problems when it resumes from suspend (to RAM, not hibernation): the suspend completes successfully, but when it resumes, I cannot use the keyboard, which is unresponsive. I see the login screen, I can use the touchpad but not the keyboard.

Anyone else experienced such a problem?

I have the problem both with lts and non lts.
Both on battery and on AC.

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Does this occur on the lts kernel as well?

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Yes, see above my original post.

On a side note: it does not happen in Ubuntu 23.10 (kernel 6.5.0), so it’s not an hardware problem

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@lorebett
Have you tried using the following kernel parameters?

i8042.nomux=1 i8042.reset

Edit:

I disagree with this because some hardware has to wake back up or restart when resuming.

7

It turns out to be a kernel bug.

https://bbs.archlinux.org/viewtopic.php?id=292203

Hint: Downgrade your kernel to 6.6.12 and stay with that version until the issue is fixed.

1 Like
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Thanks, I’ll try that ASAP

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I have the same laptop. Just downgraded the kernel to 6.6.10-arch1-1 and the issue is solved by that. Thanks!

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You can still use 6.6.12 if you like. All versions higher than 6.6.12 are affected.

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I confirm that downgrading to 6.6.12 fixes the problem!
Thank you @anthony93

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