I cannot unlock the screen by cliking either keyboards or mouse when the computer sleeps. Can anybody helps me about that plz. Thanks!
I have run into this problem also. When my laptop goes to sleep, and I wake it up the keyboard doesn’t respond. When I press the Caps Lock key the indicator light in the key won’t even turn on. The only way I can unlock my laptop without performing a hard reboot is to click on the change user button and then click the reboot option. I am running EndeavorOS and Plasma v5.27.10 on an older Dell Inspiron 7460 laptop. I never had this problem before my laptop received the kernel 6.7 update.
@zbq311 What desktop environment and kernel are you running? I suspect this is a kernel issue, but it could be DE bug?
Post output for:
inxi -FAZ --no-host
System:
Kernel: 6.7.0-arch3-1 arch: x86_64 bits: 64 Desktop: KDE Plasma v: 5.27.10
Distro: EndeavourOS
Machine:
Type: Laptop System: Dell product: Inspiron 7460 v: N/A
Mobo: Dell model: 02N9F5 v: A00 serial: UEFI: Dell
v: 1.15.0 date: 07/23/2021
Battery:
ID-1: BAT0 charge: 37.6 Wh (100.0%) condition: 37.6/42.0 Wh (89.4%)
CPU:
Info: dual core model: Intel Core i7-7500U bits: 64 type: MT MCP cache:
L2: 512 KiB
Speed (MHz): avg: 400 min/max: 400/3500 cores: 1: 400 2: 400 3: 400 4: 400
Graphics:
Device-1: Intel HD Graphics 620 driver: i915 v: kernel
Device-2: Realtek Integrated_Webcam_HD driver: uvcvideo type: USB
Display: x11 server: X.Org v: 21.1.11 driver: X: loaded: modesetting
dri: iris gpu: i915 resolution: 1920x1080~60Hz
API: EGL v: 1.5 drivers: iris,swrast platforms: x11,surfaceless,device
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 23.3.3-arch1.1
renderer: Mesa Intel HD Graphics 620 (KBL GT2)
API: Vulkan v: 1.3.274 drivers: intel surfaces: xcb,xlib
Audio:
Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel
API: ALSA v: k6.7.0-arch3-1 status: kernel-api
Server-1: PipeWire v: 1.0.1 status: active
Network:
Device-1: Intel Wi-Fi 6 AX210/AX211/AX411 160MHz driver: iwlwifi
IF: wlan0 state: up mac:
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
driver: r8169
IF: enp2s0 state: down mac:
Bluetooth:
Device-1: Intel AX210 Bluetooth driver: btusb type: USB
Report: btmgmt ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
rfk-block: hardware: no software: yes address: bt-v: 5.3
Drives:
Local Storage: total: 238.47 GiB used: 75.01 GiB (31.5%)
ID-1: /dev/sda vendor: SK Hynix model: SC311 SATA 256GB size: 238.47 GiB
Partition:
ID-1: / size: 237.49 GiB used: 75.01 GiB (31.6%) fs: btrfs dev: /dev/dm-0
ID-2: /boot/efi size: 998 MiB used: 752 KiB (0.1%) fs: vfat dev: /dev/sda1
ID-3: /home size: 237.49 GiB used: 75.01 GiB (31.6%) fs: btrfs
dev: /dev/dm-0
ID-4: /var/log size: 237.49 GiB used: 75.01 GiB (31.6%) fs: btrfs
dev: /dev/dm-0
Swap:
ID-1: swap-1 type: file size: 512 MiB used: 0 KiB (0.0%)
file: /swap/swapfile
Sensors:
System Temperatures: cpu: 30.0 C pch: 25.5 C mobo: 25.0 C sodimm: SODIMM C
Fan Speeds (rpm): cpu: 0
Info:
Processes: 204 Uptime: 8h 24m Memory: total: 16 GiB available: 15.52 GiB
used: 3.55 GiB (22.9%) Shell: nu inxi: 3.3.31
System:
Kernel: 6.7.0-arch3-1 arch: x86_64 bits: 64
Desktop: KDE Plasma v: 5.27.10
Distro: EndeavourOS
Machine:
Type: Laptop System: ASUSTeK product: ROG
Zephyrus G14 GA402XV_GA402XV v: 1.0
serial:
Mobo: ASUSTeK model: GA402XV v: 1.0
serial: UEFI: American
Megatrends LLC. v: GA402XV.313
date: 08/10/2023
Battery:
ID-1: BAT0 charge: 42.3 Wh (59.0%)
condition: 71.7/76.0 Wh (94.3%)
ID-2: hidpp_battery_0 charge: 60%
condition: N/A
CPU:
Info: 8-core model: AMD Ryzen 9 7940HS w/
Radeon 780M Graphics bits: 64 type: MT MCP
cache: L2: 8 MiB
Speed (MHz): avg: 783
min/max: 400/5263:6228:5583:6067:5423:5903:5743
cores: 1: 400 2: 1396 3: 400 4: 400 5: 1933
6: 400 7: 400 8: 400 9: 1397 10: 400
11: 400 12: 400 13: 1396 14: 400 15: 2014
16: 400
Graphics:
Device-1: NVIDIA AD107M [GeForce RTX 4060
Max-Q / Mobile] driver: nvidia v: 545.29.06
Device-2: AMD Phoenix1 driver: amdgpu
v: kernel
Device-3: Sonix USB2.0 FHD UVC WebCam
driver: uvcvideo type: USB
Display: x11 server: X.Org v: 21.1.11
with: Xwayland v: 23.2.4 driver: X:
loaded: amdgpu,nvidia unloaded: modesetting
dri: radeonsi gpu: amdgpu
resolution: 2560x1600~165Hz
API: EGL v: 1.5
drivers: nvidia,radeonsi,swrast
platforms: gbm,x11,surfaceless,device
API: OpenGL v: 4.6.0 compat-v: 4.5
vendor: amd mesa v: 23.3.3-arch1.1
renderer: AMD Radeon Graphics (radeonsi
gfx1103_r1 LLVM 16.0.6 DRM 3.56
6.7.0-arch3-1)
API: Vulkan v: 1.3.274 drivers: nvidia
surfaces: xcb,xlib
Audio:
Device-1: NVIDIA driver: snd_hda_intel
Device-2: AMD Rembrandt Radeon High
Definition Audio driver: snd_hda_intel
Device-3: AMD ACP/ACP3X/ACP6x Audio
Coprocessor driver: snd_pci_ps
Device-4: AMD Family 17h/19h HD Audio
driver: snd_hda_intel
API: ALSA v: k6.7.0-arch3-1
status: kernel-api
Server-1: PipeWire v: 1.0.1 status: active
Network:
Device-1: MEDIATEK MT7922 802.11ax PCI
Express Wireless Network Adapter
driver: mt7921e
IF: wlan0 state: up mac: 74:97:79:bd:9e:df
Bluetooth:
Device-1: Foxconn / Hon Hai Wireless_Device
driver: btusb type: USB
Report: btmgmt ID: hci0 state: up
address: 74:97:79:BD:9E:E0 bt-v: 5.2
Drives:
Local Storage: total: 953.87 GiB
used: 36.3 GiB (3.8%)
ID-1: /dev/nvme0n1 vendor: Western Digital
model: WD PC SN560 SDDPNQE-1T00-1002
size: 953.87 GiB
Partition:
ID-1: / size: 191.19 GiB
used: 36.24 GiB (19.0%) fs: ext4
dev: /dev/nvme0n1p8
ID-2: /boot/efi size: 256 MiB
used: 59.2 MiB (23.1%) fs: vfat
dev: /dev/nvme0n1p1
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 47.5 C mobo: 44.0 C
gpu: amdgpu temp: 41.0 C
Fan Speeds (rpm): cpu: 0
Info:
Processes: 329 Uptime: 20m Memory:
total: 32 GiB note: est. available: 30.57 GiB
used: 4.17 GiB (13.6%) Shell: Bash
inxi: 3.3.31
Have you tried switching to LTS Kernel?
yes, but it does not work
If it’s due to suspend/power management then Archwiki has a page on your laptop which maybe of some help: https://wiki.archlinux.org/title/ASUS_ROG_Zephyrus_G14_(2022)_GA402