Calamares hangs due to slow/unavailable network

Hi there, thanks for EndeavourOS – keeps all my aging equipment operational.
Have been trying to install EndeavourOS at my parent’s unit, a lenovo H530s desktop tower.
I suspect network related issues, as follows:

  • the motberboard hosts a Realtek RTL8111GN or RTL8111F-VB wired Ethernet adapter → this is not used and no cable is connected.
  • there is a TP-LINK wireless adapter inserted in the PCI slot and operational.
    Although the live installer finds the wifi adapter and Firefox loads pages (albeit slowly), pacman and reflector can’t connect to internet. Reflector gives back: Download timed out after 5 second(s).
    The offline install works, but then I can’t retrieve any packages after boot… could it be that the Realtek driver is also affecting the TP-LINK WAN? Currently at home, so can’t get any further hardware and command output for now. Thanks for any thoughts you might have.

welcome @falcon :enos:
the lan device should not interfere with the wifi device.
Your name looks like you are from Europe so i do not think you have a general issue with bad/slow internet conenction ?

Would be useful to see some hardware details:
https://discovery.endeavouros.com/forum-log-tool-options/how-to-include-systemlogs-in-your-post/2021/03/

Network devices:
inxi -Naz

Thanks, I’ll see if I can add some log info. No internet issues with the other devices in the household.

Welcome @falcon :wave: :sunglasses: :enos_flag:

The WiFi adaptor would seem to be the culprit, but if you’re able to (temporarily) connect a LAN cable to the RTL8111, and disable WiFi, that would help confirm that.

If that resolves it, then permanently connecting a LAN cable might suffice, but obviously that’s not always feasible. Knowing what the WiFi adaptor is (issuing the command @joekamprad offered) may help offer some solutions.

Thanks will attempt that as well!

Hi all, was planning to upgrade again tonight, however something came up. Perhaps we can close for now and I will report back the resolution once I’ve completed. Thanks again!

Hello everyone, I have returned to my parents’ place to give it another go :-).
Still have that issue where firefox seems to able to connect to internet, but reflector can’t.

inxi -Naz

Returns:

Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
vendor: Lenovo driver: r8168 v: 8.052.01-NAPI modules: r8169 pcie: gen: 1
speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 03:00.0 chip-ID: 10ec:8168
class-ID: 0200
Device-2: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter
vendor: AzureWave driver: mt7921e v: kernel modules: wl pcie: gen: 2
speed: 5 GT/s lanes: 1 bus-ID: 04:00.0 chip-ID: 14c3:7961 class-ID: 0280

Grateful for any suggestions you may have.

Also the upload speed is limited to 479KiB/s.

Thanks again.

Notes:

  • Could be a router configuration problem? Can you try another OS?
  • As a long shot, you can try uninstalling package r8168, but likely it won’t help.

https://bbs.archlinux.org/viewtopic.php?id=286981
so seems problematic chipset you can try reloading modules:
modprobe -r mt7921e && modprobe mt7921e (as root)
and in addition, check the boot log for errors related to the Wi-Fi:
journalctl -b -0 | grep firmware
or journalctl -b -0 | grep mt7921e

And it could be indeed a router problem, I just had similar issues with a fiber connected Wi-Fi router where I was not able to get any stable fast connection using one Wi-Fi adapter, others were working fine.
But you are already had the same with 2 different router connections? Or parents have the same router?

Thanks @manuel @joekamprad for your replies; yep, looks like the troubled chipset. Will try reloading modules as per your suggestion. I have only tried the router at my parents’ place, however, I will try my own router as I have taken the device back home with me to try and solve it tonight. Thanks again, will let you know what happens!

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After some further tinkering I gave up on this particular chipset and installed windows 10 for now. Kind of sad, I have grown rather fond of EndeavourOS. Maybe will return to it in the future or just try to keep it going as it is. Thanks again for all your suggestions. We can close this thread for now, or mark it ‘slated for later’ :smile: :vulcan_salute:

Please note that you can run EndeavourOS in a virtual machine too, e.g. Virtualbox. That avoids hw problems, though it may be slightly slower than on real hardware.

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