aynme
July 3, 2026, 8:46pm
1
I’ll preface with my system layout.
I hear the indicator sound when I set the volume level and both displays work normally, however I get no audio (input or output) through apps like discord, youtube videos load the page but the video never starts, and audio and video files do not play when opened, but they seem to load as I can scroll through the progress bars.
I’ve tried restarting pulse audio and multiple system updates. Any ideas on what to try next?
Lets start by getting some basic information about your systeminxi -Faz
aynme
July 3, 2026, 10:30pm
3
this is everything it printed:
System:
Kernel: 6.18.37-1-lts arch: x86_64 bits: 64 compiler: gcc v: 16.1.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-lts
root=UUID=5aa07e75-b441-473d-8f4c-3edf31df5b9a rw rootflags=subvol=@
nowatchdog nvme_load=YES
rd.luks.uuid=0859374e-1d39-454c-b68e-7366ca517680
rd.luks.uuid=c83401e9-8a99-43d2-9b22-d85776057dec
resume=/dev/mapper/luks-c83401e9-8a99-43d2-9b22-d85776057dec loglevel=3
Desktop: GNOME v: 50.3 tk: GTK v: 3.24.52 wm: gnome-shell
tools: gsd-screensaver-proxy dm: N/A Distro: EndeavourOS base: Arch Linux
Machine:
Type: Desktop Mobo: ASRock model: B850I Lightning WiFi
serial: <superuser required> uuid: <superuser required> Firmware: UEFI
vendor: American Megatrends LLC. v: 3.25 date: 05/15/2025
CPU:
Info: model: AMD Ryzen 7 7700X bits: 64 type: MT MCP arch: Zen 4 gen: 4
level: v4 note: check built: 2022+ process: TSMC n5 (5nm) family: 0x19 (25)
model-id: 0x61 (97) stepping: 2 microcode: 0xA60120C
Topology: cpus: 1x dies: 1 clusters: 1 cores: 8 threads: 16 tpc: 2
smt: enabled cache: L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 8 MiB
desc: 8x1024 KiB L3: 32 MiB desc: 1x32 MiB
Speed (MHz): avg: 2989 min/max: 403/5576 boost: enabled scaling:
driver: amd-pstate-epp governor: powersave cores: 1: 2989 2: 2989 3: 2989
4: 2989 5: 2989 6: 2989 7: 2989 8: 2989 9: 2989 10: 2989 11: 2989 12: 2989
13: 2989 14: 2989 15: 2989 16: 2989 bogomips: 143790
Flags-basic: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a
ssse3 svm
Vulnerabilities:
Type: gather_data_sampling status: Not affected
Type: ghostwrite status: Not affected
Type: indirect_target_selection status: Not affected
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: old_microcode status: Not affected
Type: reg_file_data_sampling status: Not affected
Type: retbleed status: Not affected
Type: spec_rstack_overflow mitigation: Safe RET
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB:
conditional; STIBP: always-on; PBRSB-eIBRS: Not affected; BHI: Not
affected
Type: srbds status: Not affected
Type: tsa mitigation: Clear CPU buffers
Type: tsx_async_abort status: Not affected
Type: vmscape mitigation: IBPB before exit to userspace
Graphics:
Device-1: Advanced Micro Devices [AMD/ATI] Navi 44 [Radeon RX 9060 XT]
vendor: Tul / PowerColor driver: amdgpu v: kernel arch: RDNA-4 code: Navi-4x
process: TSMC n4 (4nm) built: 2025+ pcie: gen: 5 speed: 32 GT/s lanes: 16
ports: active: DP-1,HDMI-A-1 empty: DP-2,Writeback-1 bus-ID: 03:00.0
chip-ID: 1002:7590 class-ID: 0300
Device-2: Advanced Micro Devices [AMD/ATI] Raphael vendor: ASRock
driver: amdgpu v: kernel arch: RDNA-2 code: Navi-2x process: TSMC n7 (7nm)
built: 2020-22 pcie: gen: 4 speed: 16 GT/s lanes: 16 ports: active: none
empty: DP-3, DP-4, HDMI-A-2, HDMI-A-3, Writeback-2 bus-ID: 0f:00.0
chip-ID: 1002:164e class-ID: 0300 temp: 52.0 C
Device-3: Logitech HD Webcam C525 driver: snd-usb-audio,uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-6.2:7
chip-ID: 046d:0826 class-ID: 0e02 serial: <filter>
Display: wayland server: X.org v: 1.21.1.23 with: Xwayland v: 24.1.12
compositor: gnome-shell driver: gpu: amdgpu display-ID: 0
Monitor-1: DP-1 model-id: RTK 0x1920 serial: <filter> built: 2023
res: 1920x1080 dpi: 70 gamma: 1.2 size: 698x393mm (27.48x15.47")
diag: 801mm (31.54") modes: max: 1920x1080 min: 720x400
Monitor-2: HDMI-A-1 model: HG585J11 serial: <filter> built: 2025
res: 1920x1080 dpi: 70 gamma: 1.2 size: 698x393mm (27.48x15.47")
diag: 801mm (31.54") modes: max: 1920x1080 min: 640x480
API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
device: 1 drv: radeonsi device: 2 drv: swrast gbm: drv: radeonsi
surfaceless: drv: radeonsi wayland: drv: radeonsi x11: drv: radeonsi
API: OpenGL v: 4.6 vendor: amd mesa v: 26.1.3-arch1.2 glx-v: 1.4
direct-render: yes renderer: AMD Radeon RX 9060 XT (radeonsi gfx1200 ACO
DRM 3.64 6.18.37-1-lts) device-ID: 1002:7590 memory: 15.62 GiB unified: no
display-ID: :0.0
Info: Tools: api: eglinfo,glxinfo wl: swaymsg x11: xdpyinfo, xprop, xrandr
Audio:
Device-1: Advanced Micro Devices [AMD/ATI] Navi 48 HDMI/DP Audio
driver: snd_hda_intel v: kernel pcie: gen: 5 speed: 32 GT/s lanes: 16
bus-ID: 03:00.1 chip-ID: 1002:ab40 class-ID: 0403
Device-2: Advanced Micro Devices [AMD/ATI] Radeon High Definition Audio
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 0f:00.1 chip-ID: 1002:1640 class-ID: 0403
Device-3: Advanced Micro Devices [AMD] Ryzen HD Audio vendor: ASRock
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 0f:00.6 chip-ID: 1022:15e3 class-ID: 0403
Device-4: Focusrite-Novation Scarlett Solo USB driver: snd-usb-audio
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-5:4
chip-ID: 1235:8205 class-ID: 0102
Device-5: Logitech HD Webcam C525 driver: snd-usb-audio,uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-6.2:7
chip-ID: 046d:0826 class-ID: 0e02 serial: <filter>
API: ALSA v: k6.18.37-1-lts status: kernel-api
tools: alsactl,alsamixer,amixer
Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
Server-2: PipeWire v: 1.6.7 status: active with: 1: wireplumber
status: active 2: pipewire-alsa type: plugin 3: pw-jack type: plugin
tools: pw-cat,pw-cli,wpctl
Server-3: PulseAudio v: 17.0-98-gb096 status: active
tools: pacat,pactl,pamixer,pavucontrol
Network:
Device-1: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter
driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1
bus-ID: 0a:00.0 chip-ID: 14c3:0616 class-ID: 0280
IF: wlan0 state: up mac: <filter>
Device-2: Realtek Killer E3000 2.5GbE vendor: ASRock driver: r8169
v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 port: e000 bus-ID: 0b:00.0
chip-ID: 10ec:3000 class-ID: 0200
IF: enp11s0 state: down mac: <filter>
Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Bluetooth:
Device-1: MediaTek Wireless_Device driver: btusb v: 0.8 type: USB rev: 2.1
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-12:6 chip-ID: 0e8d:0616
class-ID: e001 serial: <filter>
Report: btmgmt ID: hci0 rfk-id: 0 state: down bt-service: disabled
rfk-block: hardware: no software: no address: N/A
Drives:
Local Storage: total: 3.24 TiB used: 606.63 GiB (18.3%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Kingston model: SNV3S1000G
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: ERFKBN.4 temp: 51.9 C
scheme: GPT
ID-2: /dev/nvme1n1 maj-min: 259:2 vendor: Timetec model: 35TTD34PCIE-2TB
size: 1.86 TiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 2.1.A.1S temp: 53.9 C
scheme: GPT
ID-3: /dev/sda maj-min: 8:0 vendor: Fanxiang model: S101Q 512GB MX
size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 527 scheme: GPT
Partition:
ID-1: / raw-size: 1.85 TiB size: 1.85 TiB (100.00%) used: 606.63 GiB (32.0%)
fs: btrfs dev: /dev/dm-1 maj-min: 253:1
mapped: luks-0859374e-1d39-454c-b68e-7366ca517680
ID-2: /boot/efi raw-size: 2 GiB size: 2 GiB (99.80%) used: 984 KiB (0.0%)
fs: vfat dev: /dev/nvme1n1p1 maj-min: 259:3
ID-3: /home raw-size: 1.85 TiB size: 1.85 TiB (100.00%)
used: 606.63 GiB (32.0%) fs: btrfs dev: /dev/dm-1 maj-min: 253:1
mapped: luks-0859374e-1d39-454c-b68e-7366ca517680
ID-4: /var/log raw-size: 1.85 TiB size: 1.85 TiB (100.00%)
used: 606.63 GiB (32.0%) fs: btrfs dev: /dev/dm-1 maj-min: 253:1
mapped: luks-0859374e-1d39-454c-b68e-7366ca517680
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
compressor: zstd max-pool: 20%
ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/dm-0 maj-min: 253:0
mapped: luks-c83401e9-8a99-43d2-9b22-d85776057dec
Sensors:
System Temperatures: cpu: 54.6 C mobo: 50.0 C
Fan Speeds (rpm): N/A
GPU: device: amdgpu temp: 52.0 C device: amdgpu temp: 40.0 C mem: 41.0 C
fan: 0 watts: 17.00
Info:
Memory: total: 16 GiB note: est. available: 14.7 GiB used: 3.15 GiB (21.4%)
Processes: 447 Power: uptime: 10m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 5.8 GiB services: gsd-power,
power-profiles-daemon, upowerd Init: systemd v: 261 default: graphical
tool: systemctl
Packages: 1323 pm: pacman pkgs: 1310 libs: 396 tools: pamac,yay
pm: flatpak pkgs: 13 Compilers: clang: 22.1.6 gcc: 16.1.1 Shell: Bash
v: 5.3.15 running-in: gnome-terminal inxi: 3.3.40
I’m assuming this is the one you are talking about not working now?
The more information you can provide the better assistance can be.
aynme
July 4, 2026, 2:21am
5
yes, that’s my audio interface.