Audio not working on Acer Swift 5 SF515-51T V1.04

General system Gaming, sound and video
1

Hello there,
I recently chose to switch to EndeavourOS after my Arch install died after running sudo pacman -Syu. I have this laptop, a 2010 MacBook (which I should also test for audio issues), and a custom-built tower PC, all of which run EndeavourOS.

Now, the audio on the tower works fine, the audio on my laptop (the Acer, yet unknown on the MB) is quiet. Nothing. The laptop originally ran Windows 10 Home as my sister used it until she got herself the M1 iMac, and I got the laptop for free.

What can I do in order to fix the audio on the Acer? Thanks a bunch!

2

Try editing the following file with nano.

sudo nano /etc/modprobe.d/swift5.conf

ADD

options snd-intel-dspcfg dsp_driver=1
options snd-hda-intel model=dell-headset-multi
options snd-hda-intel power_save=1

ctrl + o and then enter to save
ctrl + x to exit nano

Let me know if this works after rebooting.

2 Likes
3

It didn’t. I tried doing it and rebooting, but nothing.
Anything else that might help?

4

Just to check you have done this correctly

cat /etc/modprobe.d/swift5.conf | eos-sendlog

Edit: You can also check that nothing is muted in

alsamixer
5

Didn’t help. checked alsamixer and it did show that it was muted but even after raising the master volume, nothing happened.

6

Did you un-mute it first?

Edit: If it has MM in it it is muted. If it is 00 then it’s un-muted. Scroll to it and use the m key to un-mute it.

7

it isn’t muted. it’s all on 00 with the volume set to the max.

8

adding to this, headphones on the 3.5mm port do work.

9

I have got the same problem (same acer model). Do you have a fix?

10

was this ever fixed? I am having same issue. in system info though I see in info center it shows all the audio drivers as SUSPENDED

11

First, Welcome to the Purple Family! :enos_flag: :enos:

This thread is 2 years old. Info is surely outdated by now. You should really start a new thread. Necro Bumping is discouraged.

1 Like
12

Everything said from @UncleSpellbinder . Please open a new thread and referring to this one if neccesery.

closed

1 Like