WiFi stops working semi-randomly

General system Newbie
21

Well as i say the current kernel should have support for that WiFi chip. I also have Cinnamon installed on one of my laptops.

22

@yclept
I think it might be a power management issue. I found two sites with the same info. Maybe try creating this file in /etc/modprobe.d/50-rtw89.conf

add

options rtw89pci disable_aspm_l1=y

Then

sudo modprobe -rv rtw89pci

sudo modprobe -v rtw89pci

You could also try these one at a time or all three.

rtw89_pci disable_clkreq=y disable_aspm_l1=y disable_aspm_l1ss=y

One person said this one worked
disable_aspm_l1ss=y

Edit: Keep in mind they are using the rtw89 package. Can’t hurt trying it on the kernel module it’s using.

23

Ill check that out as soon as im done putting back together the laptop. I might be able to change out the wifi adapter entirely but id have to buy a new one.

1 Like
24

When I try running the rtw89pci modprobe command it says that rtw89pci doesnt exist. It might not be in this kernal version, should i i stall the git package again?

25

I don’t want to tell you to do that again if it makes it disappear and not work. I think i would just try creating the file to disable the power management.

/etc/modprobe.d/50-rtw89.conf

add

rtw89_pci disable_clkreq=y disable_aspm_l1=y disable_aspm_l1ss=y

Try these and see what it does. Or try one at a time. See which one works or not.

Edit: You can use nano to create the file

sudo nano /etc/modprobe.d/50-rtw89.conf

add the options

Then use

ctrl + o then enter to save
ctrl + x to exit nano

26

Okay do i reboot for each one i add?

27

I would and run it for a while and see if it does the same randomly stopping.

Edit: It may not even work? :man_shrugging:

28

I went through every configuration possible, no luck. Same problem :confused:

29

Well you can just delete that file you created if it doesn’t work.

30

just did, went through the same process trying with the git version, also didn’t work. I wonder if its an issue with the BIOS or something of that sort.

31

What is your hardware. Post the link (url)

Edit: It’s possible a UEFI Bios update may fix it.

inxi -Faz | eos-sendlog
32

http://ix.io/4AjL

1 Like
33

Looks like there is a UEFI Bios update for that laptop july 4 2023.

34

@yclept
Are you dual booting with Windows 11?

Edit: Make sure the fast startup feature in Windows power management is turned off.

35

I am not dual booting. I am going to update the bios now, just found the install

36

How are you going to update it?

37

I have a windows-to-go usb that I can boot off of. It has windows on the usb, not on my system

38

Oh…okay that works.

39

Ive done further research and I’ve concluded that linux will not work on this laptop. It seems everyones issue with this exact model is that it struggles when it comes to wifi. I will try to buy a different wifi chip in the future but for now I think its safe to say that linux isnt compatible, thank you for your time.

40

I think the issue is just the WiFi chip they are using isn’t supported well yet.

1 Like