Unable to mount ntfs drives

Hello. I am using EndeavourOS xfce. I have a problem where I can’t mount external ntfs drives through the thunar side panel. Trying to mount it, I get the error message “message recipient disconnected from message bus without reply.”

I also mounted flash drives not formatted as ntfs and those work fine. As a test I reformatted one as ntfs with gparted and I get the error message when I try to mount it.

Mounting the drives through the terminal works, however.

I’ve been using these drives on EndeavourOS with no problem until recently.

Welcome to the forum! :+1:

Could you tell us exactly how (=the exact command of fstab entry or something else) you are mounting the drive?

When I mounted it in the terminal I used “sudo mount /dev/sdc1 /mnt”

OK, thanks.
Can you show the output of command

lsblk -fm
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NAME FSTYPE FSVER LABEL       UUID                                 FSAVAIL FSUSE% MOUNTPOINTS  SIZE OWNER GROUP MODE
sda                                                                                            1.8T root  disk  brw-rw----
├─sda1
│    vfat   FAT32             826D-ABE7                             511.1M    49% /efi        1000M root  disk  brw-rw----
├─sda2
│    ext4   1.0   endeavouros 01da3277-462c-49bd-b041-09727318ccba    1.6T     7% /            1.8T root  disk  brw-rw----
└─sda3
     swap   1     swap        dc06e714-fe26-4d4c-973b-ee73b3cc5a66                [SWAP]       8.8G root  disk  brw-rw----
sdb                                                                                              0B root  disk  brw-rw----
sr0                                                                                           1024M root  optic brw-rw----

Where is the sdc device?

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Oh sorry this is an external drive and I didn’t have it plugged in. Here it is again.

NAME FSTYPE FSVER LABEL       UUID                                 FSAVAIL FSUSE% MOUNTPOINTS   SIZE OWNER GROUP MODE
sda                                                                                             1.8T root  disk  brw-rw----
├─sda1
│    vfat   FAT32             826D-ABE7                             511.1M    49% /efi         1000M root  disk  brw-rw----
├─sda2
│    ext4   1.0   endeavouros 01da3277-462c-49bd-b041-09727318ccba    1.6T     7% /             1.8T root  disk  brw-rw----
└─sda3
     swap   1     swap        dc06e714-fe26-4d4c-973b-ee73b3cc5a66                [SWAP]        8.8G root  disk  brw-rw----
sdb                                                                                               0B root  disk  brw-rw----
sdc                                                                                           931.5G root  disk  brw-rw----
└─sdc1
     ntfs         easystore   FE14D6A514D66067                      307.5G    67% /mnt        931.5G root  disk  brw-rw----
sr0                                                                                            1024M root  optic brw-rw----

Something is wrong with util-linux and util-linux-libs, downgrade it and reboot:

sudo pacman -U https://archive.archlinux.org/packages/u/util-linux/util-linux-2.38.1-4-x86_64.pkg.tar.zst https://archive.archlinux.org/packages/u/util-linux-libs/util-linux-libs-2.38.1-4-x86_64.pkg.tar.zst

More info from me: https://forum.manjaro.org/t/unstable-update-2023-05-21-repository-changes/140927/30?u=stasadev

7 Likes

Thanks, that solved the problem.

thanks stasadev, the solution you provided resolved my issue as well:

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Thanks @stasadev
I faced the same issue after today’s upgrade. I was unable access ntfs drives from EOS but did not face any issue while using manjaro. Your solution has solved the issue.
Many Thanks.

On question though. Do I need to hold the package upgrade until the issue is resolved?

@JTF @mr_coolcat @ajaychat3 Welcome :wink:

You can also try this method:

I switched from ntfs-3g to ntfs3 with this suggestion and followed the Arch Wiki instructions.

$ cat /etc/udisks2/mount_options.conf
[defaults]
ntfs_defaults=uid=$UID,gid=$GID,prealloc

$ sudo ntfsfix --clear-dirty /dev/sdxX

Everything works with the latest version of util-linux.


It is not my primary drive, and I rarely use it, so I won’t explore it further. But if you want, you can look for the issue upstream:

This issue has been fixed with util-linux 2.39-3 and util-linux-libs 2.39-3, which are now in the repos.

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