# System fully freezing, must shut down my PC from the power button **URL:** \ **Category:** Newbie\ **Created:** [February 6, 2023, 4:05pm UTC](https://forum.endeavouros.com/t/system-fully-freezing-must-shut-down-my-pc-from-the-power-button/36940 "2023-02-06T16:05:58Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![CoolDoge](https://forum.endeavouros.com/letter_avatar_proxy/v4/letter/c/a183cd/32.png) [@CoolDoge](https://forum.endeavouros.com/u/CoolDoge)\ **Post date:** [February 6, 2023, 4:05pm UTC](https://forum.endeavouros.com/t/system-fully-freezing-must-shut-down-my-pc-from-the-power-button/36940/1 "2023-02-06T16:05:58Z")
As the title suggests, the freezing fully bricks my computer until it’s rebooted. Awaiting for a reply to guide me with identifying the issue (Sending logs, hardware information etc.) Results of cat /proc/cpuinfo: [https://pastebin.com/ECxDdcHz](https://pastebin.com/ECxDdcHz) Results of lspci: [https://pastebin.com/AHMEhQNi](https://pastebin.com/AHMEhQNi) ---
**Author:** ![limotux](https://forum.endeavouros.com/user_avatar/forum.endeavouros.com/limotux/32/35347_2.png) [@limotux](https://forum.endeavouros.com/u/limotux)\ **Post date:** [February 6, 2023, 4:15pm UTC](https://forum.endeavouros.com/t/system-fully-freezing-must-shut-down-my-pc-from-the-power-button/36940/2 "2023-02-06T16:15:07Z")
Hi and welcome @CoolDoge It is not recommended to switch off using the power button. There is a much better way to restart the system shown in the thread. You will find it in the solution at my first post at my thread [Restarting -\> stop job for user running!](https://forum.endeavouros.com/t/restarting-stop-job-for-user-running/32893) It was a different situation where shutting down was taking ages. I think/hope doing the REISUB button sequence might help in your case as well. I hope to hear from someone experienced about these freezes as it happens with me one or two times I don’t know why, and REISUB did the reboot the proper way. Please let me know. Thank you. ---
**Author:** ![CoolDoge](https://forum.endeavouros.com/letter_avatar_proxy/v4/letter/c/a183cd/32.png) [@CoolDoge](https://forum.endeavouros.com/u/CoolDoge)\ **Post date:** [February 6, 2023, 4:36pm UTC](https://forum.endeavouros.com/t/system-fully-freezing-must-shut-down-my-pc-from-the-power-button/36940/3 "2023-02-06T16:36:44Z")
REISUB seems to be really useful, though it’s only a temporary solution since all it really does is reboot the computer in a safer way than the one that I used. It should save the logs of the possible issue though, if so let me know and I’ll make sure to send them as soon as I encounter another freeze (I don’t know the command to check the logs, please let me know what it is with a reply). ---
**Author:** ![ricklinux](https://forum.endeavouros.com/user_avatar/forum.endeavouros.com/ricklinux/32/110798_2.png) [@ricklinux](https://forum.endeavouros.com/u/ricklinux)\ **Post date:** [February 6, 2023, 5:04pm UTC](https://forum.endeavouros.com/t/system-fully-freezing-must-shut-down-my-pc-from-the-power-button/36940/4 "2023-02-06T17:04:03Z")
Could you please post your logs using the methods provide by EndeavourOS. [https://discovery.endeavouros.com/forum-log-tool-options/how-to-include-systemlogs-in-your-post/2021/03/](https://discovery.endeavouros.com/forum-log-tool-options/how-to-include-systemlogs-in-your-post/2021/03/) It would be better to post your hardware like this. Post the url ```auto inxi -Faz | eos-sendlog ``` For `lspci` you can post the output here with code tags if it isn’t too long or use this and post the url ```auto lspci | eos-sendlog ``` ---
**Author:** ![limotux](https://forum.endeavouros.com/user_avatar/forum.endeavouros.com/limotux/32/35347_2.png) [@limotux](https://forum.endeavouros.com/u/limotux)\ **Post date:** [February 6, 2023, 5:39pm UTC](https://forum.endeavouros.com/t/system-fully-freezing-must-shut-down-my-pc-from-the-power-button/36940/5 "2023-02-06T17:39:34Z")
> [@CoolDoge](#): > > REISUB seems to be really useful, Yes… at least I am sure I restart or switch off the proper way and don’t create more problems. > [@CoolDoge](#): > > it’s only a temporary solution Yes, it just helps get you out of the hole… but it does not fix it. For the rest of your post I am not experienced to answer. I hope I will learn from the experts here while they reply to you as our dear @ricklinux already started. I will be following you here. ---
**Author:** ![Adolf](https://forum.endeavouros.com/user_avatar/forum.endeavouros.com/adolf/32/71884_2.png) [@Adolf](https://forum.endeavouros.com/u/Adolf)\ **Post date:** [February 6, 2023, 5:50pm UTC](https://forum.endeavouros.com/t/system-fully-freezing-must-shut-down-my-pc-from-the-power-button/36940/6 "2023-02-06T17:50:18Z")
when it freezes are you able to access an alternate tty? ex. `Ctrl+Alt+F2` Edit: Replied to a reply instead of OP sorry ---
**Author:** ![limotux](https://forum.endeavouros.com/user_avatar/forum.endeavouros.com/limotux/32/35347_2.png) [@limotux](https://forum.endeavouros.com/u/limotux)\ **Post date:** [February 6, 2023, 6:14pm UTC](https://forum.endeavouros.com/t/system-fully-freezing-must-shut-down-my-pc-from-the-power-button/36940/7 "2023-02-06T18:14:57Z")
> [@Adolf](#): > > when it freezes are you able to access an alternate tty? ex. `Ctrl+Alt+F2` Well, I haven’t tried it but just did it now, it gave me a black screen with a prompt saying Asus Login: I didnt know what’s that, entered my root password, nothing happened then I did the REISUB > [@Adolf](#): > > Edit: Replied to a reply instead of OP sorry It is ok… no problem. I would read it anyway whether it was replying to me or to OP. And I would have tried the same Ctrl+Alt+F2 So it is fine anyway. ---
**Author:** ![Adolf](https://forum.endeavouros.com/user_avatar/forum.endeavouros.com/adolf/32/71884_2.png) [@Adolf](https://forum.endeavouros.com/u/Adolf)\ **Post date:** [February 6, 2023, 6:29pm UTC](https://forum.endeavouros.com/t/system-fully-freezing-must-shut-down-my-pc-from-the-power-button/36940/8 "2023-02-06T18:29:13Z")
> [@limotux](#): > > Well, I haven’t tried it but just did it now, it gave me a black screen with a prompt saying Asus Login: > I didnt know what’s that, entered my root password, nothing happened then I did the REISUB it would be the same as logging into your machine without a login manager, you would put the name of the user `enter` and then the password for that user ---
**Author:** ![limotux](https://forum.endeavouros.com/user_avatar/forum.endeavouros.com/limotux/32/35347_2.png) [@limotux](https://forum.endeavouros.com/u/limotux)\ **Post date:** [February 6, 2023, 6:39pm UTC](https://forum.endeavouros.com/t/system-fully-freezing-must-shut-down-my-pc-from-the-power-button/36940/9 "2023-02-06T18:39:47Z")
> [@Adolf](#): > > put the name of the user `enter` and then the password for that user Done! I got a prompt as the shell prompt! Sorry for being that illiterate, so I did REISUB again! But the Ctrl+Alt+F2 seems much easier and faster than the REISUB (maybe) ---
**Author:** ![Adolf](https://forum.endeavouros.com/user_avatar/forum.endeavouros.com/adolf/32/71884_2.png) [@Adolf](https://forum.endeavouros.com/u/Adolf)\ **Post date:** [February 6, 2023, 6:50pm UTC](https://forum.endeavouros.com/t/system-fully-freezing-must-shut-down-my-pc-from-the-power-button/36940/10 "2023-02-06T18:50:09Z")
something to keep in mind with this is that the other tty seesions will stay active and continue to use system resources, you can use `w` in the terminal to show all active tty seesions, you can use the `pkill` function to end unused sessions example: ```auto [username@Host ~]$ w 13:43:33 up 3:56, 1 user, load average: 3.92, 3.92, 3.80 USER TTY LOGIN@ IDLE JCPU PCPU WHAT username tty7 09:54 3:56m 49:10 0.69s i3 username tty4 09:51 10:56m 45:10 0.70s i3 ``` ```auto pkill -9 -t tty7 ``` ---
**Author:** ![limotux](https://forum.endeavouros.com/user_avatar/forum.endeavouros.com/limotux/32/35347_2.png) [@limotux](https://forum.endeavouros.com/u/limotux)\ **Post date:** [February 6, 2023, 6:56pm UTC](https://forum.endeavouros.com/t/system-fully-freezing-must-shut-down-my-pc-from-the-power-button/36940/11 "2023-02-06T18:56:51Z")
> [@limotux](#): > > password Thank you very much. I am always learning new things here. Thank you.