[Solved] USB drives not mounting

[Kelltech]

I’ve got a USB mouse and USB speaker plugged in and working fine, have removed and replaced them with no issues.

However, when I plug either a flash drive or my external, they won’t mount. I’ve tried different ports and no mount, tried a different computer and the devices are fine. Also updated and rebooted.

When I plug my external in, it mounts and quickly dismounts and does not show in lsusb.

Some outputs, lsusb shows the flash drive but it’s not showing in file explorer.

sudo lsusb

Bus 002 Device 013: ID 0951:1666 Kingston Technology DataTraveler 100 G3/G4/SE9 G2/50
Bus 002 Device 006: ID 05e3:0616 Genesys Logic, Inc. hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 1c7a:0603 LighTuning Technology Inc. ES603 Swipe Fingerprint Sensor
Bus 001 Device 005: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
Bus 001 Device 003: ID 04f2:b5a7 Chicony Electronics Co., Ltd Chicony USB 2.0 Camera
Bus 001 Device 015: ID 1532:0083 Razer USA, Ltd RC30-0315, Gaming Mouse [Basilisk X HyperSpeed]
Bus 001 Device 012: ID 1130:1620 Tenx Technology, Inc. USB  AUDIO  
Bus 001 Device 008: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
[irish@irish-sager ~]$ sudo lsusb
Bus 002 Device 014: ID 0951:1666 Kingston Technology DataTraveler 100 G3/G4/SE9 G2/50
Bus 002 Device 006: ID 05e3:0616 Genesys Logic, Inc. hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 1c7a:0603 LighTuning Technology Inc. ES603 Swipe Fingerprint Sensor
Bus 001 Device 005: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
Bus 001 Device 003: ID 04f2:b5a7 Chicony Electronics Co., Ltd Chicony USB 2.0 Camera
Bus 001 Device 015: ID 1532:0083 Razer USA, Ltd RC30-0315, Gaming Mouse [Basilisk X HyperSpeed]
Bus 001 Device 012: ID 1130:1620 Tenx Technology, Inc. USB  AUDIO  
Bus 001 Device 008: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

inxi -FAZ --no-host | eos-sendlog
http://ix.io/4wxI

[Melways]

Do you have ntfs-3g installed?
It should be installed automatically with EOS, but may for some reason not be.

To gain access to ntfs formatted USB sticks and drives requires ntfs-3g.

pacman -Qi ntfs-3g

If it is missing:

sudo pacman -S ntfs-3g

[Kelltech]

Double checked and it’s already there, but I was hoping it would be easy like that!

pacman -Qi ntfs-3g
Name            : ntfs-3g
Version         : 2022.10.3-1

[Melways]

This may be caused by a bug upstream.

Reading through this thread may provide some answers:

Unable to mount ntfs drives

Hello. I am using EndeavourOS xfce. I have a problem where I can’t mount external ntfs drives through the thunar side panel. Trying to mount it, I get the error message “message recipient disconnected from message bus without reply.” I also mounted flash drives not formatted as ntfs and those work fine. As a test I reformatted one as ntfs with gparted and I get the error message when I try to mount it. Mounting the drives through the terminal works, however. I’ve been using these drives on En…

Yeah, was hoping it was an easy fix also.

[Kelltech]

Thank you @Melways that solved the problem!