# (SOLVED) Printer/scanner not working

**URL:** <https://forum.endeavouros.com/t/solved-printer-scanner-not-working/3626>\
**Category:** General system\
**Created:** [February 17, 2020, 8:29am UTC](https://forum.endeavouros.com/t/solved-printer-scanner-not-working/3626 "2020-02-17T08:29:01Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![anon5723111](https://forum.endeavouros.com/letter_avatar_proxy/v4/letter/a/b5ac83/32.png) [@anon5723111](https://forum.endeavouros.com/u/anon5723111)\
**Post date:** [February 17, 2020, 8:29am UTC](https://forum.endeavouros.com/t/solved-printer-scanner-not-working/3626/1 "2020-02-17T08:29:01Z")

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I have a Brother All-in-one DCP-J562DW printer/scanner, but I don’t get that to work. all is installed, but it seems Endeavouros can’t find the driver while it is already installed, what to do now ?

It is connected with an USB cable, so I followed the wiki about Printers. And I installed brother-dcp-j562dw from the aur. Without success.

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**Author:** ![FLVAL](https://forum.endeavouros.com/user_avatar/forum.endeavouros.com/flval/32/2442_2.png) [@FLVAL](https://forum.endeavouros.com/u/FLVAL)\
**Post date:** [February 17, 2020, 9:50am UTC](https://forum.endeavouros.com/t/solved-printer-scanner-not-working/3626/2 "2020-02-17T09:50:00Z")

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Hi @anon5723111,

Could you check if your printer is detected and give this result if yes ?

`lsusb`

what happens when you tape in your browser ?

`http://localhost:631/printers`

Check also the socket activation with CUPS

[https://wiki.archlinux.org/index.php/CUPS](https://wiki.archlinux.org/index.php/CUPS)

Here some links about your printer :

[https://support.brother.com/g/b/sp/faqend.aspx?c=as\_ot&lang=en&prod=dcpj562dw\_eu\_as&ftype3=100257&faqid=faq00100689\_000](https://support.brother.com/g/b/sp/faqend.aspx?c=as_ot&lang=en&prod=dcpj562dw_eu_as&ftype3=100257&faqid=faq00100689_000)

[https://support.brother.com/g/b/sp/faqend.aspx?c=as\_ot&lang=en&prod=dcpj562dw\_eu\_as&ftype3=100257&faqid=faq00100678\_000](https://support.brother.com/g/b/sp/faqend.aspx?c=as_ot&lang=en&prod=dcpj562dw_eu_as&ftype3=100257&faqid=faq00100678_000)

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<div class="post-metadata">

**Author:** ![anon5723111](https://forum.endeavouros.com/letter_avatar_proxy/v4/letter/a/b5ac83/32.png) [@anon5723111](https://forum.endeavouros.com/u/anon5723111)\
**Post date:** [February 17, 2020, 11:12am UTC](https://forum.endeavouros.com/t/solved-printer-scanner-not-working/3626/3 "2020-02-17T11:12:01Z")

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I had to install lib32-libstdc++5 from the aur, so now printing works. For the scanner I forgot to install brscan4 from the aur, so that works also now.

I mark this topic as solved. Thanks for the help @FLVAL 🙂

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**Author:** ![FLVAL](https://forum.endeavouros.com/user_avatar/forum.endeavouros.com/flval/32/2442_2.png) [@FLVAL](https://forum.endeavouros.com/u/FLVAL)\
**Post date:** [February 17, 2020, 11:41am UTC](https://forum.endeavouros.com/t/solved-printer-scanner-not-working/3626/4 "2020-02-17T11:41:18Z")

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Great you got it to work, yep it misses very often some librairies. 🚀