Pc doesn't shutdown

On Kde plasma and on xfce, when I shut down the system it stucks, and if i power it down long pressing the power button, the computer shuts down, when I repower it the system doesn’t load, and the pc reboots. After that reboot, the system is working.
Please help me… :pray:
EDIT= xfce can shutdown, but when plasma causes this error no desktop loads. Xfce shows blank screen, and kde shows a freezed loading screen

Welcome to the forum. Please provide the links generated by these 2 commands:

inxi -Fxxc0z --no-host | eos-sendlog
journalctl -b -0 | eos-sendlog

The experts will have more info to try to help you. Additionally, you can read this thread about same issue.

Can I upload the logs using termbin.com? I feel safer, maybe my ip goes to site i dunno about…if the answer is not, I’ll use the endeavour one

https://termbin.com/arek

https://termbin.com/ge4h

Yes, you can. Also, if logs are not too long, you can paste them in your post, just use the </> button on editor’s toolbar.

How long do you wait for the shutdown to complete. I suggest you wait min. 5 min

What does the journal show? You could see the journal from last shutdown attempt with “journalctl -b -1

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https://termbin.com/nlmc

So you say this log is from your last shutdown attempt? The log starts with the kernel loading at 14:38:51 and ends 19 seconds later at 14:39:10. 19 seconds seems pretty short for a boot, login and shutdon cycle. Something is missing here.

No, this log is from the shutdown made during xfce, I cannot do the logs for last shutdown cause I waited for 1h and kde just freezes, it never shuts down

Sure you can: “journalctl -b -1” gives you the complete log from the previous boot until you hit the power button. It is all recorded.

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Will use of shutdown -h now provide any help ?

This is an older Samsung with bios dated 2011. Maybe there is a an update? I don’t know the exact model number so i couldn’t look it up properly. Maybe it’s time for a new drive?