No desktop interaction available

This is a strange one to me, I can see my DE but I don’t have any access to interact with it.

After login, I get a grayed out/blur effect as if I’m looking at the Gnome app drawer, except there is no app drawer. I cannot interact with anything in the DE and no keyboard commands work, so I can’t open TTY or terminal in any way that I can see.

I will attempt a live boot if I can find the USB drive I have EOS on, but other than that is there anything that stands out here to anyone that I should look into?

are you able to login via a tty?

I can do that, running -Syyu from tty now.

you could try to create a new account and see if the issue persist. also if able post logs to see what could have happened. Did this occur after an update?

I did run updates previously, but rebooted fine following that. I took some time off last week and came back to this display issue.

I was able to create a new user from tty, added to admin and logged in, everything looks fine there. Will logs pulled from that account be valuable?

Edit: Spoke too soon, I can log in with the added account but cannot access any apps. The DE looks fine and keyboard is functioning, but even the terminal shows an error, Failed to execute child process "usr/bin/bash": Failed to change to directory "/home/testdummy": No such file or directory

hopefully @pebcak or one of our other gnomie’s gets on and can chime in. I don’t use gnome so no idea what could be going on. I would in the mean time get the information needed to help trouble shoot.

here is a start for the logs
https://discovery.endeavouros.com/forum-log-tool-options/how-to-include-systemlogs-in-your-post/2021/03/

Thanks for the help so far @thefrog!

Further information:

inxi -Fxxc0z - https://0x0.st/XY6W.txt

journalctl -k -b -0 - [https://0x0.st/XY6J.txt](https://0x0.st/XY6J.txt)

lsblk -o name,type,size,PTTYPE,FSTYPE
NAME                                          TYPE    SIZE PTTYPE FSTYPE
nvme0n1                                       disk    1.8T gpt    
└─nvme0n1p1                                   part    1.8T gpt    crypto_LUKS
  └─luks-29c1dad3-f3bf-4ea7-84dc-5f1d1f1fe316 crypt   1.8T        ext4
nvme1n1                                       disk  465.8G gpt    
├─nvme1n1p1                                   part  433.5G gpt    crypto_LUKS
│ └─luks-a086558e-cd65-40e7-9897-00c1e62d40c7 crypt 433.5G        ext4
├─nvme1n1p2                                   part   31.3G gpt    crypto_LUKS
│ └─luks-005f98a0-7d3c-46a5-af77-4d339c26f3ab crypt  31.2G        swap
└─nvme1n1p3
1 Like

Quick Question is this happening in both wayland and x11?

I can see that my test account is Wayland and working fine, but I just switched to my main account as Xorg using the gear on login screen and that didn’t change anything. The other option showed Weston. However, test account works on Wayland and Xorg. :upside_down_face:

so if everything works on the test account then you have a corrupt settings file(s) in your home folder. You can do one of two things you could remove all your dot files in that home folder and allow them to be recreated. I would make a back up first. or just move YOUR files from the other account into the new one.

Sounds like a plan, thank you! If I can’t get to it this evening, I’ll do this first thing in the morning.

1 Like

Sorry I have to ask this, but I’ve been searching for ways to access the home directory in my main account and I cannot figure that out. If I can get into that home, I will backup and delete all of the dotfiles.

home should be under /home/USER

so it should be /user/Kelltech going by the user name here change to the correct user name. you should do ls when inside the /home directory and it should show you the users folders

1 Like

This solved the problem. It’s a lot like having a new EOS installation and since all of my docs and personal files are always synced to Nextcloud, I could really refresh and start all over anyway!

Just curious @thefrog, you mentioned you don’t use gnome, are you using kde or something else? Might be time for me to try a new DE. :sunglasses:

for a DE I use Cinnamon but for the most part I just use openbox.

2 Likes

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.