No audio Asus C436FA (Cometlake) and C302 (Skylake)

Hello everybody again!
Me&wife are happy owners of 2 laptops with EndeavourOS on them for about 6 months :)), kiddos still on windols (on another 1 laptop), but they are just shorties :)))). Long storry in short - on both ower laptops we dont have audio from the speakers. Also no audio from the jacks. Via bluetooth we have super sound (external soundbox/headphones), but my question is did somebody managed to get sound from Cometlake and Skylake Chromebook laptops? On both laptops we have mr.chromebox BIOS, ex-Cromebooks, on both we run kernel 6.2.2-zen. I have heared that with the new 6.2 kernel, the intel AVS driver will be inplemented (or something:)) and will support alot of processors. Probably next time - with kernel 6.3/6.4 :wink: Thanx for your time reading this and every help will be appreciated!

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Hello there,
Could you give some hardware information with inxi -F?

Since when do you have the problem?

[r@r-helios ~]$ inxi -F
System:
Host: r-helios Kernel: 6.2.2-zen1-1-zen arch: x86_64 bits: 64
Desktop: KDE Plasma v: 5.27.2 Distro: EndeavourOS
Machine:
Type: Laptop System: Google product: Helios v: rev3
serial:
Mobo: Google model: Helios v: rev3 serial:
UEFI: coreboot v: MrChromebox-4.19 date: 01/23/2023
Battery:
ID-1: BAT0 charge: 33.1 Wh (100.0%) condition: 33.1/42.0 Wh (78.8%)
volts: 11.9 min: 11.9
CPU:
Info: quad core model: Intel Core i5-10210U bits: 64 type: MT MCP cache:
L2: 1024 KiB
Speed (MHz): avg: 1435 min/max: 400/4200 cores: 1: 2100 2: 799 3: 2100
4: 800 5: 768 6: 2100 7: 718 8: 2100
Graphics:
Device-1: Intel CometLake-U GT2 [UHD Graphics] driver: i915 v: kernel
Device-2: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo
Display: x11 server: X.Org v: 21.1.7 driver: X: loaded: modesetting
dri: iris gpu: i915 resolution: 1920x1080~60Hz
API: OpenGL v: 4.6 Mesa 22.3.6 renderer: Mesa Intel UHD Graphics (CML GT2)
Audio:
Device-1: Intel Comet Lake PCH-LP cAVS driver: N/A
Sound API: ALSA v: k6.2.2-zen1-1-zen running: yes
Sound Server-1: PulseAudio v: 16.1 running: yes
Network:
Device-1: Intel Comet Lake PCH-LP CNVi WiFi driver: iwlwifi
IF: wlan0 state: up mac: 84:fd:d1:c9:a2:61
Bluetooth:
Device-1: Intel AX201 Bluetooth type: USB driver: btusb
Report: bt-adapter ID: hci0 state: up address: 84:FD:D1:C9:A2:65
Drives:
Local Storage: total: 238.47 GiB used: 105.6 GiB (44.3%)
ID-1: /dev/nvme0n1 vendor: Western Digital model: PC SN520
SDAPNUW-256G-1202 size: 238.47 GiB
Partition:
ID-1: / size: 233.38 GiB used: 105.6 GiB (45.2%) fs: ext4
dev: /dev/nvme0n1p2
ID-2: /boot/efi size: 299.4 MiB used: 312 KiB (0.1%) fs: vfat
dev: /dev/nvme0n1p1
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 33.0 C pch: 32.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 233 Uptime: 8h 58m Memory: 15.5 GiB used: 2.84 GiB (18.3%)
Shell: Bash inxi: 3.3.25
[r@r-helios ~]$
The problem is sinds 6 months :slight_smile:

Could you check if the package sof-firmware is installed?

If not, please install it, reboot and check if it’s working.

sof-firmware is installed.

Can you post the output of lsmod | grep snd and lsmod | grep audio as in your inxi output the audio driver is n/a

Edit: and lsmod | grep sof as from an internet search I found that the kernel module for your audio device should be sof-audio-pci

Edit edit: if it’s not loaded you should be able to load it with sudo modprobe sof-audio-pci.

Thanx, man, but it seems not possible:
[r@r-helios ~]$ sudo modprobe sof-audio-pci
[sudo] password for r:
modprobe: FATAL: Module sof-audio-pci not found in directory /lib/modules/6.2.2-zen1-1-zen

[r@r-helios ~]$ lsmod | grep snd and lsmod | grep audio
grep: and: No such file or directory
grep: lsmod: No such file or directory

Oh, that were meant to be three different commands:
Command 1: lsmod | grep snd

Command 2:lsmod | grep audio

Command 3:lsmod | grep sof