Not computer nerd here. Here’s the issue I have no idea how to fix:
I updated my system and now internet connectivity is stuck at being limited.
First steps of reconnecting, connecting to a different network, rebooting, and booting into fallback and lts still have the same issue.
Pinging always comes back as a failure, and the solutions to a few similar issues didn’t help either.
Tried reading a bit into the wiki, but it’s no The Very Hungry Catterpillar. Pretty lost on how to fix this myself, so I’d appreciate any help I can get.
Not computer nerd here. Here’s the issue I have no idea how to fix:
Are you on Wifi or connected via ethernet? Can you post the following?
Also, default EnOS config has firewalld set to block incoming pings. I.e. pings go out, but results can’t come back in.
I’m connected through wi-fi, and the command came back with this:
Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel
bus-ID: 0000:00:14.3 chip-ID: 8086:a0f0 class-ID: 0280
You could try this link to see, if your Wi-Fi 6 AX201 chipset is compatible with linux at all:
My suspicion, it might not even be supported!
The chip is supported, and I haven’t had any network problems for a few months until now after switching to Endeavour.
A thorough web-search for these terms might help:
Arch Linux issue Wi-Fi 6 AX201 chip
Did you install the linux-firmware package?
sudo pacman -S linux-firmware
…and reboot could be helpful.
Installing linux-firmware and rebooting Sadly didn’t help, and any similar AX201 problems I could find contained solutions I’ve already tried, which weren’t successful if I had to assume from the persisting problem.
There’s an overview of your Wi-Fi 6 AX201 on linux -
Device: Wi-Fi 6 AX201
Then click Find beneath the search-fields.
According to that list, it works in most cases.
What is your detailed hard- and software system?
(Please see how to post systemlogs here.)
Could you also provide
inxi -Faz | eos-sendlog
You could try setting a parameter in
options iwlwifi bt_coex_active=0
EDit: You may need to create this file using a text editor such as nano and then add the module options as above and save the file.
Also, disabling fast boot in UEFI bios might help.
Not sure what would be useful, but here’s what showed up:
System: Kernel: 5.19.11-arch1-1 arch: x86_64 bits: 64 compiler: gcc v: 12.2.0 parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux root=UUID=f6513ec3-5bfc-4343-b637-0f98075bdeab rw rootflags=subvol=@ resume=UUID=c0352002-7fe8-47ce-aa45-c42a554eea56 loglevel=3 nowatchdog nvme_load=YES Desktop: KDE Plasma v: 5.25.5 tk: Qt v: 5.15.6 wm: kwin_x11 vt: 1 dm: SDDM Distro: EndeavourOS base: Arch Linux Machine: Type: Laptop System: HP product: HP Laptop 17-cn0xxx v: N/A serial: <superuser required> Chassis: type: 10 serial: <superuser required> Mobo: HP model: 883C v: 69.18 serial: <superuser required> UEFI: AMI v: F.20 date: 03/03/2022 Battery: ID-1: BAT0 charge: 36.2 Wh (100.0%) condition: 36.2/36.2 Wh (100.0%) volts: 12.5 min: 11.3 model: Hewlett-Packard Primary type: Li-ion serial: <filter> status: full cycles: 4 CPU: Info: model: 11th Gen Intel Core i3-1125G4 bits: 64 type: MT MCP arch: Tiger Lake gen: core 11 level: v4 built: 2020 process: Intel 10nm family: 6 model-id: 0x8C (140) stepping: 1 microcode: 0xA4 Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache: L1: 320 KiB desc: d-4x48 KiB; i-4x32 KiB L2: 5 MiB desc: 4x1.2 MiB L3: 8 MiB desc: 1x8 MiB Speed (MHz): avg: 1278 high: 2000 min/max: 400/3700 scaling: driver: intel_pstate governor: powersave cores: 1: 1040 2: 1194 3: 825 4: 725 5: 2000 6: 1134 7: 2000 8: 1307 bogomips: 31960 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx Vulnerabilities: Type: itlb_multihit status: Not affected Type: l1tf status: Not affected Type: mds status: Not affected Type: meltdown status: Not affected Type: mmio_stale_data status: Not affected Type: retbleed status: Not affected Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling, PBRSB-eIBRS: SW sequence Type: srbds status: Not affected Type: tsx_async_abort status: Not affected Graphics: Device-1: Intel Tiger Lake-LP GT2 [UHD Graphics G4] vendor: Hewlett-Packard driver: i915 v: kernel arch: Gen-12.1 process: Intel 10nm built: 2020-21 ports: active: eDP-1 empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 0000:00:02.0 chip-ID: 8086:9a78 class-ID: 0300 Device-2: Chicony HP TrueVision HD Camera type: USB driver: uvcvideo bus-ID: 1-5:3 chip-ID: 04f2:b710 class-ID: fe01 serial: <filter> Display: x11 server: X.Org v: 21.1.4 compositor: kwin_x11 driver: X: loaded: modesetting alternate: fbdev,intel,vesa gpu: i915 display-ID: :0 screens: 1 Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93") Monitor-1: eDP-1 model: BOE Display 0x0953 built: 2020 res: 1920x1080 hz: 60 dpi: 128 gamma: 1.2 size: 382x215mm (15.04x8.46") diag: 438mm (17.3") ratio: 16:9 modes: 1920x1080 OpenGL: renderer: Mesa Intel UHD Graphics (TGL GT2) v: 4.6 Mesa 22.1.7 direct render: Yes Audio: Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Hewlett-Packard driver: sof-audio-pci-intel-tgl alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3 chip-ID: 8086:a0c8 class-ID: 0401 Sound Server-1: ALSA v: k5.19.11-arch1-1 running: yes Sound Server-2: PulseAudio v: 16.1 running: no Sound Server-3: PipeWire v: 0.3.58 running: yes Network: Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel bus-ID: 0000:00:14.3 chip-ID: 8086:a0f0 class-ID: 0280 IF: wlan0 state: up mac: <filter> Bluetooth: Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-10:4 chip-ID: 8087:0026 class-ID: e001 Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends RAID: Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:9a0b rev: class-ID: 0104 Drives: Local Storage: total: 476.94 GiB used: 294.81 GiB (61.8%) SMART Message: Unable to run smartctl. Root privileges required. ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Intel model: SSDPEKNW512G8H size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter> rev: HPS1 temp: 38.9 C scheme: GPT Partition: ID-1: / raw-size: 467.84 GiB size: 467.84 GiB (100.00%) used: 294.81 GiB (63.0%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2 ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 1.2 MiB (0.4%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 ID-3: /home raw-size: 467.84 GiB size: 467.84 GiB (100.00%) used: 294.81 GiB (63.0%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2 ID-4: /var/log raw-size: 467.84 GiB size: 467.84 GiB (100.00%) used: 294.81 GiB (63.0%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2 Swap: Kernel: swappiness: 60 (default) cache-pressure: 100 (default) ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3 Sensors: System Temperatures: cpu: 41.0 C mobo: N/A Fan Speeds (RPM): N/A Info: Processes: 245 Uptime: 0m wakeups: 55 Memory: 7.44 GiB used: 1.31 GiB (17.5%) Init: systemd v: 251 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 11 Packages: pm: dpkg pkgs: 0 pm: pacman pkgs: 1292 libs: 385 tools: yay Shell: Bash v: 5.1.16 running-in: konsole inxi: 3.3.21
Also after 19 seconds, reports that it could not resolve host when doing eos-sendlog
Just came across this:
So there should be an update for your UEFI bios available at HP Customer Support for your machine. It could help to install it.
Looks like your UEFI Bios is fairly recent but i would check if there are any updates. I can’t check because i don’t know the exact model of your HP product but there may be additional updates.
Updated the bios and still can’t connect to the internet properly.
A friend suggested to boot from a drive, and I was able to connect to the internet perfectly fine from there, but not sure what to do with that information.
Did you set bluetooth coexist as i suggested above?
Yes, although it didn’t seem to have any effect
Have you checked your router settings. Most people do not have newer routers that support the AX WiFi 6 standard so it will be connecting using the WiFi 5 standards. You may want to check your settings. Although they are backwards compatible you may want to experiment with different settings such as different channel. If you are dual booting with Windows make sure fast startup feature on Windows is disabled.